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Maxkar Motors

(120 reviews)
Visit Maxkar Motors
Sales hours: 9:00am to 7:00pm
View all hours
Sales
Monday 9:00am–7:00pm
Tuesday 9:00am–7:00pm
Wednesday 9:00am–7:00pm
Thursday 9:00am–7:00pm
Friday 9:00am–7:00pm
Saturday 9:00am–7:00pm
Sunday 11:00am–4:00pm
(540) 322-3563 (540) 322-3563

Reviews

(120 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Maxkar Motors from DealerRater.

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Negative star ratings

I wish there were Negative star ratings! This dealership is a rip off. I traded a vehicle in to them when purchasing a vehicle from them over a year and a half ago. All Future Buyers BE AWARE of the headaches you will face.

Rating breakdown (out of 5):
  • Customer service 1.0
  • Buying process
  • Quality of repair 1.0
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a used car
1 person out of 1 found this review helpful.

Lied About My Paid Money

Maxkar Motors Virginia lied about my down-payment to the bank and they won't even given me any answer or in what time they will fix this issue.

Rating breakdown (out of 5):
  • Customer service 1.0
  • Buying process 1.0
  • Quality of repair 1.0
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a used car
  • Did not make a purchase
1 person out of 1 found this review helpful. Did you?
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They Lied About My Paid Money

Maxkar Motors Virginia lied about my down-payment to the bank and they won't even given me any answer or in what time they will fix this issue.

Rating breakdown (out of 5):
  • Customer service 1.0
  • Buying process
  • Quality of repair 1.0
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a used car
2 people out of 2 found this review helpful.

This place is sketchy

They were pushing me to purchase a warranty in order to get a lower interest rate, at no point should you have to purchase a warranty to get a low-interest rate on a car loan.

Rating breakdown (out of 5):
  • Customer service 1.0
  • Buying process 1.0
  • Quality of repair 1.0
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a new car
  • Did not make a purchase
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This place is sketchy

They were pushing me to purchase a warranty in order to get a lower interest rate, at no point should you have to purchase a warranty to get a low-interest rate on a car loan.

Rating breakdown (out of 5):
  • Customer service 1.0
  • Buying process
  • Quality of repair 1.0
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a used car
2 people out of 2 found this review helpful.

Bad business Maxkar Motors

Drove 3 hours to have them tell me they sold the car! Bad business Maxkar Motors! Bought the same car newer year with lower mileage from another dealership!

Rating breakdown (out of 5):
  • Customer service 1.0
  • Buying process 1.0
  • Quality of repair 1.0
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a used car
  • Did not make a purchase
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Drove 3 hours to have them tell me they sold the car! Bad...

Drove 3 hours to have them tell me they sold the car! Bad business Maxkar Motors! Bought the same car newer year with lower mileage from another dealership!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a used car
2 people out of 2 found this review helpful.

I have had nothing but problems with Maxkar motors...

I have had nothing but problems with Maxkar motors dealing with many different people especially Dom, being on hold for a very long time, and different answers where nobody wants to accept responsibility.

Rating breakdown (out of 5):
  • Customer service 1.0
  • Buying process
  • Quality of repair 1.0
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a used car
1 person out of 1 found this review helpful.

Worst customer service of my life

If dealerrater.com had an option for a negative rating, that's what I would give them! Worst customer service of my life! They lie to you, never call you back and promise you so many things without any results.

Rating breakdown (out of 5):
  • Customer service 1.0
  • Buying process
  • Quality of repair 1.0
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a used car
2 people out of 2 found this review helpful.

Worst customer service of my life

If cars.com had an option for a negative rating, that's what I would give them! Worst customer service of my life! They lie to you, never call you back and promise you so many things without any results.

Rating breakdown (out of 5):
  • Customer service 1.0
  • Buying process 1.0
  • Quality of repair 1.0
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a used car
  • Did not make a purchase
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