Toyota of Cool Springs

I had such a great experience here. The facility is really comfortable and the employees are so sweet. Donna Klepper was my service advisor. She was incredibly welcoming and kind. I would highly recommend this dealership.

Jeff did a great job and made our experience great. We would certainly recommend Jeff and the dealership at every opportunity. I have worked with this service department for years and have always had a great experience.

Over all wonderful experience dealing with Jeff and the Cool Springs team! Couldn't have asked for a better sales person to deal with! Would recommend to anyone!

Jim Kreger took excellent care of my service. Not only that but the tires were priced right and the alignment was perfect. The truck runs better than ever on its new rubber.

Jeff Williams was great to work with. He was accommodating of my schedule and requests; and quick to respond to any questions. Jeff turned the car buying experience into a pleasant afternoon. Even when I came back wanting to upgrade the vehicle I had purchased a few days prior, he did everything he could to make it happen. I will definitely call Jeff first when it is time for our next Toyota.

Great experience at Toyota of Cool Springs! Jeff Williams in sales was courteous, professional and helpful throughout the whole process. Love my new Rav 4!

Our dream car has always been a Toyota 4Runner. That dream became a reality last month...which quickly turned into a nightmare when the engine stopped working...while I was driving our boys on the interstate...going 75mph. Thank goodness we didn’t crash. We had only paid our first car payment and the engine was trashed... To make matters worse, it sat at Toyota for 5 weeks and was “repaired” without our consent. As much as we loved her, “Flora the 4Runna” was a lemon and we just wanted our money back. Toyota of Cool Springs, YOU ARE A DISAPPOINTMENT. You had a chance to step up and help us with a trade-in. But no, you chose the exact opposite. And for that, you have forever lost us as customers. Thank you, Murfreesboro Nissan, for your excellent service. Nissan Armada here we come!

Our dream car has always been a Toyota 4Runner. That dream became a reality last month...which quickly turned into a nightmare when the engine stopped working...while I was driving our boys on the interstate...going 75mph. Thank goodness we didn’t crash. We had only paid our first car payment and the engine was trashed... To make matters worse, it sat at Toyota for 5 weeks and was “repaired” without our consent. As much as we loved her, “Flora the 4Runna” was a lemon and we just wanted our money back. Toyota of Cool Springs, YOU REALLY DISAPPOINTED. You had a chance to step up and help us with a trade-in. But no, you chose the exact opposite. And for that, you have forever lost us as customers. Thank you, Murfreesboro Nissan, for your excellent service. Nissan Armada here we come!

Jim Gile was the best! He was very informative and got me exactly what I wanted. He did his homework on reviewing my previous RAV4. I am a widow and everything he did made everything move swiftly and smoothly. He has followed up with me which was very much appreciated. If I need another car he will be the one I call first.

The service department is awesome and very informative to my needs of my vehicle. I would recommend them to anyone that needs a great dealership.