Reviews
Had a great experience with sales expert Gary Micheals at
Had a great experience with sales expert Gary Micheals at the Valencia location. Super helpful and friendly. Manage Mike was great as was their finance guru, Carlos.
Had a great experience with sales expert Gary Micheals at
Had a great experience with sales expert Gary Micheals at the Valencia location. Super helpful and friendly. Manage Mike was great as was their finance guru, Carlos.
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- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Hi Karen, we are pleased to hear you had such a positive experience with us. Don't hesitate to call us if you ever need anything. Be safe on the road!
Truly appreciated Ariana, her excellence customer service
Truly appreciated Ariana, her excellence customer service exceeded my expectations, her integrity and sincerity comfort my visit. All was beyond, that couldn't be measured with money. I was so pleased.
Truly appreciated Ariana, her excellence customer service
Truly appreciated Ariana, her excellence customer service exceeded my expectations, her integrity and sincerity comfort my visit. All was beyond, that couldn't be measured with money. I was so pleased.
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- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Hello, we appreciate you taking the time to leave us this feedback. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
Kenny in the service department was great and very
Kenny in the service department was great and very helpful throughout the speedy repair process! The repair was quick and done right the first time.
Kenny in the service department was great and very
Kenny in the service department was great and very helpful throughout the speedy repair process! The repair was quick and done right the first time.
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- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Hello Casey, we're happy you found our staff to be so supportive during your experience here at AutoNation Chrysler Dodge Jeep RAM Valencia. Don't hesitate to call us if you ever need anything. Be safe on the road!
I loved dealing with Pedro.
I loved dealing with Pedro. He was professional in every sense of the word. We also got a great deal on our car!
I loved dealing with Pedro.
I loved dealing with Pedro. He was professional in every sense of the word. We also got a great deal on our car!
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- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! If you ever need help, just give us a call. Happy motoring!
Great service by all involved.
Great service by all involved. Thank you for making this battery swap happen so fast and getting me in touch with the Road side assistance people.
Great service by all involved.
Great service by all involved. Thank you for making this battery swap happen so fast and getting me in touch with the Road side assistance people.
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- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Hi, your comments keep us motivated and working hard for all our guests! Drive safe, and we'll see you on the road.
Jayden was amicable and knowledgeable and a pleasure to
Jayden was amicable and knowledgeable and a pleasure to work with. I definitely recommend him to friends. I am definitely enjoying my new red Hornet.
Jayden was amicable and knowledgeable and a pleasure to
Jayden was amicable and knowledgeable and a pleasure to work with. I definitely recommend him to friends. I am definitely enjoying my new red Hornet.
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- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Hi Linda, thanks so much for the warm recommendation of the team here at AutoNation Chrysler Dodge Jeep RAM Valencia. If you ever need help, just give us a call. Happy motoring!
The whole process was painless, even the cost of the car.
The whole process was painless, even the cost of the car. Because I found the car I wanted to buy on line, and handled all of my research in advance, I just needed to test drive it, open the hood (as if I knew what I was looking for), and make the deal. AutoNation CDJR has a policy that they stick by so they won’t negotiate the price and it’s presented as the best possible price for customer and dealer. With a little on-line sleuthing and a visit to other dealers for the same/similar car (and of course, more cars.com searches) I came to my happy place with the price they offered. Getting financing (needed just a bit) was easy, and saying no to all the add-ons was also easy, with no high-pressure push to add various pre-paid maintenance options. I’ve since had the car checked by my mechanic and he confirmed what the dealer’s “50 point” checkup showed. Could not be happier with the whole process.
The whole process was painless, even the cost of the car.
The whole process was painless, even the cost of the car. Because I found the car I wanted to buy on line, and handled all of my research in advance, I just needed to test drive it, open the hood (as if I knew what I was looking for), and make the deal. AutoNation CDJR has a policy that they stick by so they won’t negotiate the price and it’s presented as the best possible price for customer and dealer. With a little on-line sleuthing and a visit to other dealers for the same/similar car (and of course, more cars.com searches) I came to my happy place with the price they offered. Getting financing (needed just a bit) was easy, and saying no to all the add-ons was also easy, with no high-pressure push to add various pre-paid maintenance options. I’ve since had the car checked by my mechanic and he confirmed what the dealer’s “50 point” checkup showed. Could not be happier with the whole process.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Hello, thank you for sharing your positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
The sales & finance team was great!
The sales & finance team was great!!! Syed & Carlos were wonderful to work with as well as both were VERY personable. Enjoyed our conversations with both of them. It was a pleasurable experience and we're loving the truck!
The sales & finance team was great!
The sales & finance team was great!!! Syed & Carlos were wonderful to work with as well as both were VERY personable. Enjoyed our conversations with both of them. It was a pleasurable experience and we're loving the truck!
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Hello, our staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Don't hesitate to call us if you ever need anything. Be safe on the road!
Hugo stepped in when I was waiting and handled my service
Hugo stepped in when I was waiting and handled my service very well He sent and called to update many times Booking an appointment and dropping off we?re seamless
Hugo stepped in when I was waiting and handled my service
Hugo stepped in when I was waiting and handled my service very well He sent and called to update many times Booking an appointment and dropping off we?re seamless
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- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 4.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Hi Richard, thank you for your positive review. We're happy to have been of service to you.
The service went well as expected with the exception that
The service went well as expected with the exception that the service tech failed to return my wheel lock key to my vehicle which I realized a few feet down the road. when I went back to retrieve it I was advise by a remaining service advisor that all the service tech have left for the day and the area was locked up and I would need to come back the next day. This was not acceptable and I asked the service advisor to find someone with access which he was kind to do. He when retrieved 4 wheel lock keys to confirm which belonged to my truck. this suggest this is not an isolated issue and there or 3 others missing their wheel lock keys. This issue needs a process improvement action to preclude further some incidents.
The service went well as expected with the exception that
The service went well as expected with the exception that the service tech failed to return my wheel lock key to my vehicle which I realized a few feet down the road. when I went back to retrieve it I was advise by a remaining service advisor that all the service tech have left for the day and the area was locked up and I would need to come back the next day. This was not acceptable and I asked the service advisor to find someone with access which he was kind to do. He when retrieved 4 wheel lock keys to confirm which belonged to my truck. this suggest this is not an isolated issue and there or 3 others missing their wheel lock keys. This issue needs a process improvement action to preclude further some incidents.
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- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 4.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Hi David, thank you for leaving this detailed feedback about your experience with our dealership. Here at AutoNation Chrysler Dodge Jeep RAM Valencia, we are always looking for ways to improve; we appreciate your input. If you would be willing, we would like to have you contact our manager at (661) 379-7709 to discuss ways we can better serve you in the future.