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AutoNation Chrysler Dodge Jeep Ram Valencia

(1,241 reviews)
Visit AutoNation Chrysler Dodge Jeep Ram Valencia
Sales hours: 9:00am to 9:00pm
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Sales
Monday 9:00am–9:00pm
Tuesday 9:00am–9:00pm
Wednesday 9:00am–9:00pm
Thursday 9:00am–9:00pm
Friday 9:00am–9:00pm
Saturday 9:00am–9:00pm
Sunday 10:00am–8:00pm
New (866) 597-1579 (866) 597-1579
Used (866) 926-9258 (866) 926-9258
Service (877) 285-9028 (877) 285-9028

Inventory

See all 269 vehicles from this dealership.

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About our dealership

This seller has been on Cars.com since October 2017.
We make it easy - we'll buy your car with a check that you can deposit the same day our pre-owned vehicles come with a 5-day return policy and we'll even sanitize your vehicle so you can buy and service safely. Now that's easy. Schedule an appointment today!

Money-Back Guarantee is valid for 5 days or 250 miles whichever comes first. See store for complete guarantee warranty and service contract details.

Reviews

(1,241 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of AutoNation Chrysler Dodge Jeep Ram Valencia from DealerRater.

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Had a great experience with sales expert Gary Micheals at

Had a great experience with sales expert Gary Micheals at the Valencia location. Super helpful and friendly. Manage Mike was great as was their finance guru, Carlos.

Had a great experience with sales expert Gary Micheals at

Had a great experience with sales expert Gary Micheals at the Valencia location. Super helpful and friendly. Manage Mike was great as was their finance guru, Carlos.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Hi Karen, we are pleased to hear you had such a positive experience with us. Don't hesitate to call us if you ever need anything. Be safe on the road!

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Truly appreciated Ariana, her excellence customer service

Truly appreciated Ariana, her excellence customer service exceeded my expectations, her integrity and sincerity comfort my visit. All was beyond, that couldn't be measured with money. I was so pleased.

Truly appreciated Ariana, her excellence customer service

Truly appreciated Ariana, her excellence customer service exceeded my expectations, her integrity and sincerity comfort my visit. All was beyond, that couldn't be measured with money. I was so pleased.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Dealer response

Hello, we appreciate you taking the time to leave us this feedback. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

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Kenny in the service department was great and very

Kenny in the service department was great and very helpful throughout the speedy repair process! The repair was quick and done right the first time.

Kenny in the service department was great and very

Kenny in the service department was great and very helpful throughout the speedy repair process! The repair was quick and done right the first time.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Dealer response

Hello Casey, we're happy you found our staff to be so supportive during your experience here at AutoNation Chrysler Dodge Jeep RAM Valencia. Don't hesitate to call us if you ever need anything. Be safe on the road!

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I loved dealing with Pedro.

I loved dealing with Pedro. He was professional in every sense of the word. We also got a great deal on our car!

I loved dealing with Pedro.

I loved dealing with Pedro. He was professional in every sense of the word. We also got a great deal on our car!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! If you ever need help, just give us a call. Happy motoring!

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Great service by all involved.

Great service by all involved. Thank you for making this battery swap happen so fast and getting me in touch with the Road side assistance people.

Great service by all involved.

Great service by all involved. Thank you for making this battery swap happen so fast and getting me in touch with the Road side assistance people.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
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Dealer response

Hi, your comments keep us motivated and working hard for all our guests! Drive safe, and we'll see you on the road.

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Jayden was amicable and knowledgeable and a pleasure to

Jayden was amicable and knowledgeable and a pleasure to work with. I definitely recommend him to friends. I am definitely enjoying my new red Hornet.

Jayden was amicable and knowledgeable and a pleasure to

Jayden was amicable and knowledgeable and a pleasure to work with. I definitely recommend him to friends. I am definitely enjoying my new red Hornet.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Hi Linda, thanks so much for the warm recommendation of the team here at AutoNation Chrysler Dodge Jeep RAM Valencia. If you ever need help, just give us a call. Happy motoring!

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The whole process was painless, even the cost of the car.

The whole process was painless, even the cost of the car. Because I found the car I wanted to buy on line, and handled all of my research in advance, I just needed to test drive it, open the hood (as if I knew what I was looking for), and make the deal. AutoNation CDJR has a policy that they stick by so they won’t negotiate the price and it’s presented as the best possible price for customer and dealer. With a little on-line sleuthing and a visit to other dealers for the same/similar car (and of course, more cars.com searches) I came to my happy place with the price they offered. Getting financing (needed just a bit) was easy, and saying no to all the add-ons was also easy, with no high-pressure push to add various pre-paid maintenance options. I’ve since had the car checked by my mechanic and he confirmed what the dealer’s “50 point” checkup showed. Could not be happier with the whole process.

The whole process was painless, even the cost of the car.

The whole process was painless, even the cost of the car. Because I found the car I wanted to buy on line, and handled all of my research in advance, I just needed to test drive it, open the hood (as if I knew what I was looking for), and make the deal. AutoNation CDJR has a policy that they stick by so they won’t negotiate the price and it’s presented as the best possible price for customer and dealer. With a little on-line sleuthing and a visit to other dealers for the same/similar car (and of course, more cars.com searches) I came to my happy place with the price they offered. Getting financing (needed just a bit) was easy, and saying no to all the add-ons was also easy, with no high-pressure push to add various pre-paid maintenance options. I’ve since had the car checked by my mechanic and he confirmed what the dealer’s “50 point” checkup showed. Could not be happier with the whole process.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Hello, thank you for sharing your positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

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The sales & finance team was great!

The sales & finance team was great!!! Syed & Carlos were wonderful to work with as well as both were VERY personable. Enjoyed our conversations with both of them. It was a pleasurable experience and we're loving the truck!

The sales & finance team was great!

The sales & finance team was great!!! Syed & Carlos were wonderful to work with as well as both were VERY personable. Enjoyed our conversations with both of them. It was a pleasurable experience and we're loving the truck!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Hello, our staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Don't hesitate to call us if you ever need anything. Be safe on the road!

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Hugo stepped in when I was waiting and handled my service

Hugo stepped in when I was waiting and handled my service very well He sent and called to update many times Booking an appointment and dropping off we?re seamless

Hugo stepped in when I was waiting and handled my service

Hugo stepped in when I was waiting and handled my service very well He sent and called to update many times Booking an appointment and dropping off we?re seamless

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Dealer response

Hi Richard, thank you for your positive review. We're happy to have been of service to you.

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The service went well as expected with the exception that

The service went well as expected with the exception that the service tech failed to return my wheel lock key to my vehicle which I realized a few feet down the road. when I went back to retrieve it I was advise by a remaining service advisor that all the service tech have left for the day and the area was locked up and I would need to come back the next day. This was not acceptable and I asked the service advisor to find someone with access which he was kind to do. He when retrieved 4 wheel lock keys to confirm which belonged to my truck. this suggest this is not an isolated issue and there or 3 others missing their wheel lock keys. This issue needs a process improvement action to preclude further some incidents.

The service went well as expected with the exception that

The service went well as expected with the exception that the service tech failed to return my wheel lock key to my vehicle which I realized a few feet down the road. when I went back to retrieve it I was advise by a remaining service advisor that all the service tech have left for the day and the area was locked up and I would need to come back the next day. This was not acceptable and I asked the service advisor to find someone with access which he was kind to do. He when retrieved 4 wheel lock keys to confirm which belonged to my truck. this suggest this is not an isolated issue and there or 3 others missing their wheel lock keys. This issue needs a process improvement action to preclude further some incidents.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Dealer response

Hi David, thank you for leaving this detailed feedback about your experience with our dealership. Here at AutoNation Chrysler Dodge Jeep RAM Valencia, we are always looking for ways to improve; we appreciate your input. If you would be willing, we would like to have you contact our manager at (661) 379-7709 to discuss ways we can better serve you in the future.

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