Reviews
I went in for service on a 2019 QX60 and came out
I had no intention of buying a new car but after talking with Juan and seeing the 2023 QX60, I was hooked! Juan is very knowledgeable and patient. I have always experienced great service from the dealership in the past and this was the icing on the cake. Thank you to all I have dealt with. You are a great team! Now I have to learn to drive this computer!😊
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
We appreciate your positive feedback about your experience. We take pride in serving our customers and hope to see you again soon!
I recommend Juan for all you sales needs.
I recommend Juan for all you sales needs. He's honest, polite, and knowledgeable regarding the Infiniti product line.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 3.0
- Does recommend this dealer
- Shopped for a new car
Thank you for taking the time to write us a review.We are happy to hear you had a pleasant experience with Juan and we look forward to seeing you again in the future.
Need more diverse staff personnel
Need to diversity service advisors and sales staff !..."Diversity is the standard for higher success "!!! You have many minority buyers of Infinity. Your staff should be representing of that ! Hire a minority service advisor and sales personnel !
- Customer service 3.0
- Buying process —
- Quality of repair 3.0
- Overall facilities 5.0
- Overall experience 3.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Hi Donald. Thank you for your feedback. We 100% believe in diversity and with multiple dealerships it is our goal to support everyone in our community.
The InFiniti of Mobile has earned my respect and trust
The InFiniti of Mobile has earned my respect and trust from the sales person and Ms Elizabeth Pulliam the Service Consultant. Ms Elizabeth went above her duties to make us feel like a real customer. It’s very easy to recommend someone to a business when you’re being treated like you mean so much to them.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Thank yo for the review. We always love hearing about our customers experience with our dealership. Elizabeth is amazing and we are happy to have her on our team. We look forward to seeing you at your next visit.
This dealership is very customer friendly and
This dealership is very customer friendly and cooperative. Very clean facilities and a relaxing environment.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for the five star review. We are so happy to hear about your experience. We look forward to seeing you at your next visit.
Chan is wonderful!
Chan is wonderful!! She makes sure you is completely satisfied. They make you feel like family. The whole staff. Great experience
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
We can’t thank you enough for the kind words about our team and dealership! We look forward to serving you again in the future!
Salesman Ashe Croley was there on his day off to help us
Salesman Ashe Croley was there on his day off to help us with purchase of a 2018 Acadia
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Thank you so much for your review. We really appreciate you being a customer at INFINITI of Mobile. We look forward to seeing you again soon!
Great Dealership
I am a 100%. Disabled Veteran and they are always 100% accommodating to my wife and myself. Just wish they were closer to Pensacola Florida
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Thank you for taking the time to provide us with a review of your experience. I am pleased to hear that our team made your experience pleasant and we look forward to seeing you again soon!
Wonderful service department!
Wonderful service department! Elizabeth and Kristy are the best! Always a clean and comfortable waiting area!
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for those kind works! Yes, Elizabeth and Krissy are phenomenal and we are blessed to have them! Thank you for choosing us for your service needs!
Highly recommend!
Highly recommend! Chan was amazing, and helped us every step of the way! She kept in touch, and kept me updated very often! EVEN ON HER OFF DAY! I will recommend everyone to Infiniti Mobile!
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Highly recommend! Chan was amazing, and helped us every step of the way! She kept in touch, and kept me updated very often! EVEN ON HER OFF DAY! I will recommend everyone to Infiniti Mobile!
Katie, we are thrilled to hear that you enjoyed your experience with Chan! We strive for excellence at INFINITI of Mobile and Chan always delivers that to our clients. We look forward to seeing you for routine service!