Reviews
Jacob was a great help.
Jacob was a great help. Got my car in very fast and finished it in a timely manner. When I need another oil change I will definitely ask for him again.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
We're glad to hear we delivered such a great experience. If there's anything further we can do for you, we are happy to help!
It was difficult to work with Kaitlyn.
It was difficult to work with Kaitlyn. Jack and Chris should have been in charge.
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- Overall experience 2.0
- Does not recommend this dealer
- Came in for service or repair
The communication rating is based on Kaitlyn communication skills. Even though I requested, several times, to only discuss the issues at hand, she constantly wanted to discuss non-critical issues. She was relentless. It became extremely frustrating. Her actions definitely push us away. (Jack was clear and concise. I appreciated his direct approach. However, when I began to request to only talk to him, he was not available). Therefore, Kaitlyn was the POC again. The frustration continued. Even, after paying for the service a day prior, she communicated to AAA that there was a bill that had not been paid. Therefore, they could not release my vehicle. I was forced to call several times to speak to someone to handle this situation immediately. It was an awful experience.
Desmond did a great job helping with a new vehicle
Desmond did a great job helping with a new vehicle purchase! I highly recommend him
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Scooter, we're happy to hear you had such a positive experience with our team! Thanks for sharing!
The salesman was very easy to work with.
The salesman was very easy to work with. They were able to find a truck I wanted in my price range.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Hi Ahallmark, we are very happy to have provided you with such a positive experience! Thank you!
Kaitlyn was awesome to work with and very professional.
Kaitlyn was awesome to work with and very professional. She kept me informed with everything going on about my service issue
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
We're glad to hear Kaitlyn delivered such a great experience. If there's anything further we can do for you, we are happy to help!
Amazing and professional salesman.
Amazing and professional salesman. Desmond is highly professional and honest. Great service and response time.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Adrienne C., thank you for your kind review; we are happy to pass along your comments to Desmond and the team here at Hendrick Chrysler Dodge Jeep RAM!
James, you were the absolute best!
James, you were the absolute best!!! Thanks for making this a quick and easy experience!
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
1tamaramlee, thank you for your kind review; we are happy to pass along your comments to James and the team here at Hendrick Chrysler Dodge Jeep RAM!
The sales associate was readily available, knowledgeable
The sales associate was readily available, knowledgeable and very professional The inventory was great and the staff was friendly.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Kdk922, we're happy you found our staff to be so supportive during your experience here at Hendrick Chrysler Dodge Jeep RAM! Thanks so much for sharing and supporting us!
Freddie was great to work with and got me a great deal on
Freddie was great to work with and got me a great deal on my truck and I highly recommend him to anyone in the market for a vehicle
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Wiskysnipe1, thanks for your praise and kind comments about our team! We're so happy to hear you enjoyed your visit with Freddie and the team!
The service was impeccable from the service tech to the
The service was impeccable from the service tech to the service Experts. My car was fixed and a timely manner as always.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
We're glad to hear we delivered such a great experience. Thanks for the kind words and this wonderful review! If there's anything further we can do for you, we are happy to help!