Skip to main content

Hendrick Chrysler Dodge Jeep RAM Hoover

(5,834 reviews)
2025 national dealer award
View 51 awards
2025 national dealer award 2025 national dealer award 2025 national dealer award 2025 state dealer award 2025 state dealer award 2025 state dealer award 2025 state dealer award 2024 state dealer award 2024 state dealer award 2024 state dealer award 2024 state dealer award 2023 state dealer award 2023 state dealer award 2023 state dealer award 2023 state dealer award 2022 state dealer award 2022 state dealer award 2022 state dealer award 2022 state dealer award 2021 state dealer award 2021 state dealer award 2021 state dealer award 2021 state dealer award 2020 state dealer award 2020 state dealer award 2020 state dealer award 2020 state dealer award 2019 state dealer award 2019 state dealer award 2019 state dealer award 2019 state dealer award 2018 state dealer award 2018 state dealer award 2018 state dealer award 2018 state dealer award 2016 state dealer award 2016 state dealer award 2016 state dealer award 2016 state dealer award 2015 state dealer award 2015 state dealer award
2025 consumer dealer award 2024 consumer dealer award 2023 consumer dealer award 2022 consumer dealer award 2021 consumer dealer award 2020 consumer dealer award 2019 consumer dealer award 2018 consumer dealer award 2016 consumer dealer award 2015 consumer dealer award

Reviews

(5,834 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Hendrick Chrysler Dodge Jeep RAM Hoover from DealerRater.

Want to share your experience with this dealership?

Write a review

Brandon was very personable and made you feel at ease.

Brandon was very personable and made you feel at ease. He wasn't high pressure and was very patient. Very easy to work with. Thanks!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

We're glad to hear Brandon delivered such a great experience. If there's anything further we can do for you, we are happy to help!

We mainly worked with Christian and he was wonderful.

We mainly worked with Christian and he was wonderful. He was very knowledgeable and patient. Joel was also great!!! Highly recommend!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Leslie, we are so pleased you enjoyed your visit to Hendrick Chrysler Dodge Jeep RAM! Thanks for sharing and supporting Christian and the team!

They made the car buying experience easy and very fast.

They made the car buying experience easy and very fast. Couldn't ask for anything more Christopher R was great very easy to work with and found the exact vehicle I was looking for. call Chris R at 205 6013988. Chandler and Chris Bell were also awsome!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Davec2323, we're glad you had such a wonderful experience with us!

Freddie was awesome!

Freddie was awesome! He worked hard to find something I would like and my price range.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Vboatwright, we are so pleased you enjoyed your visit with Freddie and the team!

The customer service was great.

The customer service was great. They were very quick with an oil change and tire rotation for my Gladiator. I could not be more pleased.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.
Dealer response

T.k. Smith, thank you for your kind review; we are happy to pass along your comments to the team here at Hendrick Chrysler Dodge Jeep RAM!

They were fast and they went over everything about my

They were fast and they went over everything about my Jeep Wrangler. And everybody was friendly

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Tnecole7, we are so pleased you enjoyed your visit to Hendrick Chrysler Dodge Jeep RAM!

Had a great experience with Lauren Lee when I purchased

Had a great experience with Lauren Lee when I purchased my GMC Terrain… thank you for making it a comfortable and easy process !!!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Mw9927324, we're glad you had such a wonderful experience with us!

Consumer response

It was amazing …. Love Lauren Bush Lee

The customer service was professional and courteous.

The customer service was professional and courteous. The sales representative was very knowledgeable of the vehicle I purchased and went the extra mile to ensure customer satisfaction. I would recommend Hendrix and Salesman Desmond Heath to family and friends.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

We're glad to hear Desmond delivered such a great experience. If there's anything further we can do for you, we are happy to help!

Service department is terrible lack of communication.

Service department is terrible lack of communication. They don’t honor warranties out to just get money out of you bad service.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.
Dealer response

We strive to provide a great experience to all of our guests; Unfortunately, this guest name doesn't exist in any of our department systems. If you've had a negative experience with our dealership, please contact Allison at 205-545-8074 so we can gather more details, properly follow-up, and turn your experience around. Thank you!

Brandon Davis, was excellent.

Brandon Davis, was excellent. He was very knowledgeable about the vehicle that he sold us, and a phenomenal salesman.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Mylesah1, we're glad you had such a wonderful experience with us!