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Hendrick Chrysler Dodge Jeep RAM Hoover

(5,885 reviews)
2025 national dealer award
View 51 awards
2025 national dealer award 2025 national dealer award 2025 national dealer award 2025 state dealer award 2025 state dealer award 2025 state dealer award 2025 state dealer award 2024 state dealer award 2024 state dealer award 2024 state dealer award 2024 state dealer award 2023 state dealer award 2023 state dealer award 2023 state dealer award 2023 state dealer award 2022 state dealer award 2022 state dealer award 2022 state dealer award 2022 state dealer award 2021 state dealer award 2021 state dealer award 2021 state dealer award 2021 state dealer award 2020 state dealer award 2020 state dealer award 2020 state dealer award 2020 state dealer award 2019 state dealer award 2019 state dealer award 2019 state dealer award 2019 state dealer award 2018 state dealer award 2018 state dealer award 2018 state dealer award 2018 state dealer award 2016 state dealer award 2016 state dealer award 2016 state dealer award 2016 state dealer award 2015 state dealer award 2015 state dealer award
2025 consumer dealer award 2024 consumer dealer award 2023 consumer dealer award 2022 consumer dealer award 2021 consumer dealer award 2020 consumer dealer award 2019 consumer dealer award 2018 consumer dealer award 2016 consumer dealer award 2015 consumer dealer award

Reviews

(5,885 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Hendrick Chrysler Dodge Jeep RAM Hoover from DealerRater.

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Very professional.

Very professional. James D. gave me frequent updates and got my car in and out

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
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0 people out of 0 found this review helpful.
Dealer response

We're glad to hear we delivered such a great experience. If there's anything further we can do for you, we are happy to help!

Outstanding Customer Service by everyone there, special

Outstanding Customer Service by everyone there, special shout out to Jack for explaining everything to me about a probiotic had Uber my new car. GREAT JOB

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
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0 people out of 0 found this review helpful.
Dealer response

Guttago2011, we're happy you found our staff to be so supportive during your experience here at Hendrick Chrysler Dodge Jeep RAM. Thank you for your kind review; we are happy to pass along your comments to the team!

Brandon did an awesome job!

Brandon did an awesome job! He knew the car and gave great details. He was very professional and kind. I would definitely recommend him.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
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0 people out of 0 found this review helpful.
Dealer response

Cindistehr, we're happy to hear you had such a positive experience with our team! Thanks for taking the time to share!

Brandon Davis was my salesman.

Brandon Davis was my salesman. What an awesome guy. He is a man of his word.I have never received the top of the line service I received from him and that’s after being a part of the BMW Family. His drive to meet my need was so consistent and professional.Very respectful guy Hendricks has something valuable I hope you all treats him well!!!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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0 people out of 0 found this review helpful.
Dealer response

Mhall4670, we are so happy to read such a great review about Hendrick Chrysler Dodge Jeep RAM! Thank you for your kind words; we are happy to pass along your comments to the team here at Hendrick Chrysler Dodge Jeep RAM!

Stopped in without an appointment.

Stopped in without an appointment. Mike was able to get me taken care of. Great service.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
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0 people out of 0 found this review helpful.
Dealer response

We're glad to hear we delivered such a great experience. If there's anything further we can do for you, we are happy to help!

Very friendly and professional atmosphere and service.

Very friendly and professional atmosphere and service... Desmond went above and beyond the call of duty to get the job done for me.... love,love, love it

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
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0 people out of 0 found this review helpful.
Dealer response

Our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out!

Mike always takes care of my service needs.

Mike always takes care of my service needs. Very professional and patient with questions. One of the best.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
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0 people out of 0 found this review helpful.
Dealer response

Mo3angels99, we are so pleased you enjoy your visits with us! We appreciate you and all the ways you've continued to support our team and our business!

Very professional.

Very professional. Finished on time and all the work was satisfactory. Good experience. I’ll be back.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
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0 people out of 0 found this review helpful.
Dealer response

Hi Billburns, thank you for taking the time to leave a review for us at Hendrick Chrysler Dodge Jeep RAM. We're happy we could meet your expectations!

Hank Richardson helped me get in my new charger, so happy

Hank Richardson helped me get in my new charger, so happy that I was able to get a new car

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Ronniejr313, Congratulations! We are glad we could help and that you chose us! Thanks so much for taking the time to share and support our team!

Desmond and Cordell were amazing.

Desmond and Cordell were amazing. They made sure I got everything I needed. The kept me informed every do of the way. Best salesmen I've ever worked with.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Adrienne C., thank you for your kind review; we are happy to pass along your comments to the team here at Hendrick Chrysler Dodge Jeep RAM!