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Hendrick Chrysler Dodge Jeep RAM Hoover

(5,834 reviews)
2025 national dealer award
View 51 awards
2025 national dealer award 2025 national dealer award 2025 national dealer award 2025 state dealer award 2025 state dealer award 2025 state dealer award 2025 state dealer award 2024 state dealer award 2024 state dealer award 2024 state dealer award 2024 state dealer award 2023 state dealer award 2023 state dealer award 2023 state dealer award 2023 state dealer award 2022 state dealer award 2022 state dealer award 2022 state dealer award 2022 state dealer award 2021 state dealer award 2021 state dealer award 2021 state dealer award 2021 state dealer award 2020 state dealer award 2020 state dealer award 2020 state dealer award 2020 state dealer award 2019 state dealer award 2019 state dealer award 2019 state dealer award 2019 state dealer award 2018 state dealer award 2018 state dealer award 2018 state dealer award 2018 state dealer award 2016 state dealer award 2016 state dealer award 2016 state dealer award 2016 state dealer award 2015 state dealer award 2015 state dealer award
2025 consumer dealer award 2024 consumer dealer award 2023 consumer dealer award 2022 consumer dealer award 2021 consumer dealer award 2020 consumer dealer award 2019 consumer dealer award 2018 consumer dealer award 2016 consumer dealer award 2015 consumer dealer award

Reviews

(5,834 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Hendrick Chrysler Dodge Jeep RAM Hoover from DealerRater.

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Chris Sloan went above and beyond in helping to get me...

Chris Sloan went above and beyond in helping to get me back on the road with all my problems solved! He even checked in on me to make sure the car was running well after I left the premises!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
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0 people out of 0 found this review helpful.
Dealer response

Lcarden, it's experiences like yours that really keep us motivated!

Another Great buy experience.

I have bought several vehicles from Hendricks and each time my experience has been better than the last. From vehicle knowledge to financing support to delivery.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Dave.lomasney, thank you for your kind words and this wonderful review! We hope you have a great day!

Browsing for a vehicle. The atmosphere was amazingly warm...

Browsing for a vehicle. The atmosphere was amazingly warm and the service man (Corey) was wonderful in helping me. I will return again with my husband.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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0 people out of 0 found this review helpful.
Dealer response

Minervac3, thank you for the high star rating!

As soon as you step through doors they have a great...

As soon as you step through doors they have a great atmosphere and everyone is super respectful! You don’t feel under any kind of pressure or have any headache to go through, hands down the best experiences I’ve had at a dealership! A big thanks to Corey Scott for everything! That’s a guy you definitely want to have working with you!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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0 people out of 0 found this review helpful.
Dealer response

Samswindle64, your wonderful feedback and rating mean a lot to us.

Our salesman Art was awesome!l, No Pressure!

Art was very helpful and patient in our search for our first Jeep. Both Art and Shaun worked to find a Jeep in stock that met and exceeded our requirements. They laid out our options without any pressure and with the current specials, we were able to choose a vehicle with the options we wanted without breaking the budget.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

2019 Ram 1500 Limited

The Hendrick team did an awesome job at taking care of my truck and making sure I was informed on the progress. They even rotated my tires without asking!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Ram 1500, we really appreciate your positive review! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

Very good

Mr. Hooks, worked very hard in getting me satisfied, and I would recommend him with no problem!!! He was friendly and patient, and didn't stop til job was DONE!!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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0 people out of 0 found this review helpful.
Dealer response

Hi Vickienixon1970! We're so happy we were able to help you out!

Great customer service

My sales rep DeAndre Whisnant was a lot of help. Me being a first time buyer and all was nerve racking. In the end we closed on a deal and DeAndre helped make it happen.

Rating breakdown (out of 5):
  • Customer service 4.0
  • Buying process
  • Quality of repair 4.0
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Shopped for a used car
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0 people out of 0 found this review helpful.
Dealer response

Lathan, thanks for your praise and kind comments about our team.

My husband and I were shopping for a Jeep and Jonathan...

My husband and I were shopping for a Jeep and Jonathan came out and showed us around. He was very friendly and answered any questions we had, and if he couldn’t answer something he asked someone who could. They checked their other dealerships and found us the exact Jeep we were looking for! They spent a lot of time searching for our perfect Jeep and answering any questions that we had. We never felt rushed or unimportant, and we signed with confidence and excitement!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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0 people out of 0 found this review helpful.
Dealer response

Jeepgirl, we really appreciate your feedback! If you have any further questions, please don't hesitate to reach out!

Thanks to quentin for a great experience and the team was...

Thanks to quentin for a great experience and the team was very nice.i will come back again.. I really love Quentin big heart to help people...

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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0 people out of 0 found this review helpful.
Dealer response

Hello Joann Lataste, thank you; we appreciate your feedback!