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Audi Orland Park

Not rated Dealerships need five reviews in the past 24 months before we can display a rating. (268 reviews)
Visit Audi Orland Park
Sales hours: 9:00am to 8:00pm
Service hours: 7:00am to 5:30pm
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Sales Service
Monday 9:00am–8:00pm 7:00am–5:30pm
Tuesday 9:00am–8:00pm 7:00am–5:30pm
Wednesday 9:00am–8:00pm 7:00am–5:30pm
Thursday 9:00am–8:00pm 7:00am–5:30pm
Friday 9:00am–6:00pm 7:00am–5:30pm
Saturday 9:00am–6:00pm 8:00am–4:00pm
Sunday Closed Closed
2016 consumer dealer award
View 1 awards
2016 consumer dealer award
New (833) 867-0207 (833) 867-0207
Used (833) 867-1155 (833) 867-1155
Service (833) 867-0405 (833) 867-0405

Reviews

Not rated Dealerships need five reviews in the past 24 months before we can display a rating. (268 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Audi Orland Park from DealerRater.

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Happy with my Q5

Shopped a few Audi dealers and ended going with Wendy at Orland Park Audi. They came in with the best price and helped us get the car we were looking for.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.

Crooks

Worst car buying experience ever. This dealership sold me a 2015 certified pre-owned Q7 with bad brakes. To add insult to injury they quoted me $900 to fix the brake and would not make it right.

Rating breakdown (out of 5):
  • Customer service 1.0
  • Buying process
  • Quality of repair 1.0
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.

Audi A6 Purchase

Best car buying experience of my life. Richard Moffett was outstanding and every person in the dealership was more than gracious. This is my second Audi purchase from this dealer and the first time was great this time was even better.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.

Disappointed

I found the car I was looking for on this dealers web site. Called to verify they still had it and if the price was negotiable and told yes on both. I drove four hours to purchase the car and when I arrived was told no negotiations on price for that vehicle. Very disappointed in the experience. I questioned the honesty of the salesperson after the

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.

Very professional and relaxed atmosphere presented by Mr . .

Top quality and professional workers.salesperson and finance agent never pressured buyer. They both made me feel very comfortable and confident in my purchase . They provided top quality service.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Purchase Of New A6

I recently purchased a 2016 A6 from the dealership and the overall experience was excellent. I worked with Adam and Jesse (Sales Mgr.) and both were knowledgeable and responsive throughout the process. One small issue came up when both of them were out of the dealership and the GM Jeff, responded quickly to my question, he did some follow up, and got back to me the same day. I've had a good experience with the Service Department in the past, and the Sales experience with this particular purchase makes me glad I'm a repeat customer.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Efficiency and professionalism....

The dealership as a whole and Adam in particular made my shopping experience very pleasant. As I look back into my 40+ years of car buying or leasing I can not recall having dealt with more professional salesperson than Adam.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

The Way Car Buying Should Be!!!!

Even before visiting the dealership, my buying experience was great. Katie Friberg,who is a customer experience manager, was nothing but phenomenal in providing me with the answers to all my questions and requests via chat and email. Other dealerships could learn a thing or two from Katie on how a true internet department should operate. Top notch Katie!!!! Upon contacting Katie to inform her we were coming, she informed me to ask for Nick Majka. When arriving we were greeted by Nick who already had the car waiting for us to test drive. We requested a couple other vehicles to test drive and Nick was nothing but accommodating. Throughout the whole buying process, Nick was great. From the initial phase of determining which vehicle we wanted, to the process of getting us the price we wanted, to the final phase of going over every option and setting up our vehicle preferences, Nick was amazing. Its a pleasure to deal with a salesman who knows the product he is selling in and out. Great job Nick!!! The business manager Lorena Lieser was extremely helpful in explaining our lease options and made the process quick and easy. Its nice to deal with a business manager who takes care of business, but is not all "business". Great dealership, great staff, beautiful facility and a pleasure to do business with.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Painless Experience

5-stars all around to the entire group at Audi Orland Park. I came in on a Saturday afternoon and had a trade-in and a new car leased in what felt like minutes. Jeff, Richie and Lorena all took great care of me, and I will definitely be back to see them when I need the next car.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Awesome Experience

My visit was pleasant and made for a purchase of which I have no regrets. I was a little hesitant due to the fact that I previously gave up an Audi for a BMW. The fact that their staff went through such hard work to ensure my happiness with a great deal while maintaining a down-to-earth attitude that even made my guest comfortable, and she hates dealerships, proved that I made the right decision with my visit to this dealership.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.