Reviews
Write a reviewnew car purchase
auto haus of ft myers car dealership is a great experience tm our salesman and the owner were very courteous and we made agreat deal thank you!!!
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
No title/retired
Brian Peak (and the team) was great to work with. We had been recommended to Auto Haus by a friend and it worked out great. Found the car that fit our fun and budget criteria. We will definitely recommend Brian and Auto Haus to others.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Great Experience
Great people to work with Tim Urbina was also great i would tell all my friends to go to AutoHaus if they need a car.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Reputation is well deserved
My purchase was a 2006 BMW Z4. Buying a German sports car that old is a very risky proposition, but using a trusted dealership like Auto Haus of Fort Myers makes a huge difference. The car was fully reconditioned, which seems to be extremely rare these days. They even reported the brake, suspension, and other work they did to Carfax, and they provided the Carfax report for free directly on their web site. I visited half a dozen other dealerships before going to Auto Haus. I was so disappointed with the others that I almost gave up on my search, but the great reviews I had read and heard convinced me to give Auto Haus a try. I experienced none of the issues I had with the other dealerships. I was comfortable with the Auto Haus team from the minute I walked in the door. This was the opposite experience that I had at all but one of the other dealerships I visited previously. The vehicle was in immaculate shape, particularly for a 14 year-old car. There was no pressure during the test drive or after, and everyone I dealt with was understanding as I took time to contemplate such a significant purchase. I did not finance the car, but the purchase process went as smoothly as I could imagine. The value I got for what I paid was excellent. The amount of reconditioning that Auto Haus did saved me a substantial amount of money after the sale. I looked at comparable cars that had a slightly lower advertised price, but they all would have required thousands of dollars to recondition fully. The dealers also had various add-on fees, which Auto Haus does not. I have had my Z4 for over three months and about 2,000 miles at the time of this review, and I have had no issues. It drives like it is new. However, I did have the opportunity to gauge the responsiveness of the Auto Haus team after the sale. I had my car delivered to my home about 400 miles from the dealership, and they made all of the arrangements. They were extremely good at keeping me apprised of the delivery status and responded to all of my inquiries immediately. The delivery service they used was excellent, as well. In any review I write, I normally include at least one critical remark for full transparency. I honestly have no complaints about my experience with Auto Haus. The experience at the dealership was wonderful, and, three months later, I am still amazed by the car every time I drive it.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Auto Haus #1
I am one satisfied customer. I am Grateful for Michael, Brian, and Tim. To God be the Glory. Thank you all. God Bless. #1 Auto Haus
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
An excellent experience
I purchased a gently used 2013 Volvo C70 which I located at this dealership through an internet listing. In reviewing the entire inventory for Auto Haus Ft. Meyers, I realized that this dealership deals in nothing less than the best in late model convertibles. The sales process was extremely smooth, and every question was followed by an honest answer. The paperwork portion was handled efficiently and the vehicle was shipped without delay. Upon arrival, everything was exactly as represented, if not better. A pleasure to purchase and a pleasure to drive.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Great Place to Purchase a Used Vehicle
I shopped online and spoke to Michael prior to my traveling an hour plus to view the vehicle I was interested in. The vehicle was everything Michael said it was and I was able to drive it home that day.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Great service, all the details were taken care of
We just moved into town and needed a used car rather directly. Tom and Brian squared us away and took the time to ensure all the details were taken care of and we drove off with a nice used car with low mileage at a very good price. Thanks guys!
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Excellent Professional Service
The Team went out of their way to provide excellent customer service. They accommodated my schedule meeting me not only on July 4th but Sunday as well as they arranged to transport the vehicle to my primary home. Every aspect of the interaction was handled with the utmost in professionalism. Great experience. Tim's Follow up and Michael's assistance in the selection process was outstanding.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Very plesent experience
Frist time buying a car that was really pleasant. all the staff treated me fair and went the extra mile . I would recommend them to anyone wanting a really great deal.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase