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Auto Haus of Fort Myers

Not rated Dealerships need five reviews in the past 24 months before we can display a rating. (454 reviews)

Reviews

Not rated Dealerships need five reviews in the past 24 months before we can display a rating. (454 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews.

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Above and beyond service unlike most dealerships

Michael Tiani and Brian Peak made this buying experience a most enjoyable one. At 75 yrs old I can't remember how many autos I purchased thru the years but this was the best experience I've had since I bought my 1st car at age 18. I would recommend anyone to Auto Haus of Ft. Meyers and Michael Tiani and Brian Peak

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Awesome Buying Experience. Great Staff

If you’re like me, the idea of walking into a car dealership to purchase a used car can cause a lot of anxiety and bad thoughts. Pushy salespeople, dealership fees, overpriced cars, never-ending negotiating and low offers for your trade. Well it’s not like that at Auto Haus, in Fort Myers. I called Auto Haus after seeing a couple of really nice Mercedes E350 sedans online. I had no intention of actually going to the showroom that day but after talking with Michael, the owner, for about five minutes, I was actually eager to see the cars in person. He offered me a very fair price for my trade-in. It was far above the best offer I had received from other dealers. Once he looked over my car in person he stood by his original trade-in offer and showed me a couple of his E350 cars. I didn’t feel pressured to buy, he just explained the value and options of each car and after test driving a couple, I had found my car. I thanked him for his time and went home to figure out my finances to make sure I could afford the car. Their website says “Reasonable Offers Accepted” and I went in the next morning and presented a reasonable offer on a beautiful, 2016, E350 in Indigo Blue. After maybe five minutes of discussion with Michael we settled on a price just a couple hundred dollars above my offer and I was thrilled. I felt like I got a really great deal and the numbers I see online at other dealerships back me up. All of the staff at Auto Haus bent over backwards to make my buying experience excellent. Tim went with me on my test drives to answer questions and point out the features of each car. He also handled calling my insurance company and much of the paperwork. Tom got me a better financing deal than my own bank which really surprised me and it also allowed me to drive my beautiful new car home that day. The bottom line, Auto Haus is not your typical used car dealership. They are exceptional, they are friendly and they made me feel like I was their only customer. If you are in the market for a high-end used car I highly recommend you stop into their showroom. Almost forgot, while I was signing all the paperwork and grabbing stuff out of my old car, Auto Haus was filling my new car with premium gasoline and cleaning the car to showroom new. I left Auto Haus with a shiny, clean car, a full tank of gas and a very big smile! Dave

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Extremely Satisfied Customer

The buying experience was very positive. Michael was extremely easy to work with. He backed up every word he told me and did all the repairs to the car that he said he would to make the used car like new. The price was reasonable. His associate Tim was very helpful with the paperwork, making it very easy. All around a very pleasant experience.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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ACURA MDX

very pleasant staff, patient, helpful. TOM was the guy i deal with, purchase used vehicle, and we are very happy. Hope i have opportunity to purchase again

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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VW CC PURCHASE

Car is in pristine condition, looks and drives like a brand new car! Wife loves her new car. Will definitely buy from this dealership again.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 4.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Was looking for a GOOD car and found it!!

Was looking for a GOOD car and found it!! Beautiful cars and all in excellent condition ! Better than many dealers! Would buy another car from them again!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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UPGRADING CURRENT CAR

CAME TO INSPECT ADVERTIZED USED MERCEDES. THE CAR IS EXACTLY AS ADVERTISED AND IN AMAZING CONDITION. ALL SALES REPS WERE OUTSTANDING AND WE ABLE TO SUCCESSFULLY NEGOTIATE DEAL. ALL PAPER WORK WAS HANDLED QUICKLY AND i WAS ABLE TO TAKE POSSESSION THE SAME DAY.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Mercedes Benz E350 / E400 cabriolet search

Great sales force sent an email to the owner his reply was quick . Worked out a very fair deal. Painless and fantastic service and pleasant experience

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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vehicle purchase

We had a great experience working with Brian, Tom , Mike and Tim! They were very pleasant, and the selection was great! We would highly recommend this dealership for their selection and professionalism in dealing with customers!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Very smooth transaction

Could not have been more enjoyable. Tim was very helpful and took me on my test drive. Answered all my questions and concerns. When we returned to Auto Haus, there was no haggling. Went straight to the boss. Michael was very flexible. Actually named my price and got it!!! (Maybe I should have went lower) :-) The process, starting with seeing the boss till I left with the vehicle, was under an hour. Most of that time was waiting for the car as it was being detailed. Would highly recommend. Actually sat and laughed with all the salesman there!!! A very enjoyable experience!!!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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