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Lexus of New Orleans

(1,019 reviews)
Sales hours: 9:00am to 7:00pm
Service hours: 7:30am to 6:00pm
View all hours
Sales Service
Monday 9:00am–7:00pm 7:30am–6:00pm
Tuesday 9:00am–7:00pm 7:30am–6:00pm
Wednesday 9:00am–7:00pm 7:30am–6:00pm
Thursday 9:00am–7:00pm 8:30am–6:00pm
Friday 9:00am–7:00pm 7:30am–6:00pm
Saturday 9:00am–7:00pm 8:00am–5:00pm
Sunday Closed Closed
2023 state dealer award
View 13 awards
2023 state dealer award 2022 state dealer award 2021 state dealer award 2020 state dealer award 2019 state dealer award 2018 state dealer award
2025 consumer dealer award 2023 consumer dealer award 2022 consumer dealer award 2021 consumer dealer award 2020 consumer dealer award 2019 consumer dealer award 2018 consumer dealer award

Reviews

(1,019 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Lexus of New Orleans from DealerRater.

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Personal Service

I usually dread walking into a car dealership, but looked forward to returning to Lexus of New Orleans. I had first met Jonatan Rodriguez when I visited the dealership a few months prior to my purchase just to get an idea of what I wanted to do when I was ready for my next car. He was very down to earth and didn?t pressure me to make a decision that day, but discussed options with me and left me feeling comfortable to return when I was ready. When I did decide on an RX 350, Jonatan made the process very smooth. He answered all of my questions and walked me through the options so that I could knowledgeably choose what was best for my situation. I will definitely recommend him and Lexus of New Orleans to my friends and family.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

It is great to hear that Jonatan provided you with great service during your shopping visit and again during your purchase. We will be sure to let him and the rest of the team know that their assistance is appreciated. We appreciate your feedback and hope that you enjoy your new RX 350, Robin!

Great service!

Jonatan Rodriguez the sales person was wonderful to work with. I appreciated his honesty and his dedication to helping me reach an affordable deal.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 4.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

We are so happy to hear that Jonatan was able to help you find the vehicle that was the perfect fit for you. We appreciate your feedback and will be sure to pass along your kind words to Jonatan and the rest of the team. Enjoy your new ride!

Highly Recommended

I usually dread walking into a car dealership, but looked forward to returning to Lexus of New Orleans. I had first met Jonatan Rodriguez when I visited the dealership a few months prior to my purchase just to get an idea of what I wanted to do when I was ready for my next car. He was very down to earth and didn’t pressure me to make a decision that day, but discussed options with me and left me feeling comfortable to return when I was ready. When I did decide on an RX 350, Jonatan made the process very smooth. He answered all of my questions and walked me through the options so that I could knowledgeably choose what was best for my situation. I will definitely recommend him and Lexus of New Orleans to my friends and family.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

It is great to hear that Jonatan provided you with great service during your shopping visit and again during your purchase. We will be sure to let him and the rest of the team know that their assistance is appreciated. We appreciate your feedback and hope that you enjoy your new RX 350, Robin!

Great experience

We had a great experience buying our used Mazda cx-9 at Lexus of New Orleans. Our salesperson, Jonatan was very helpful and flexible working with us. We met with him on a Wednesday and then met him again on Saturday to close the deal, not once did he pressure us or make us feel uncomfortable. When shopping for another vehicle on the future we will definitely check out lexus of New Orleans and ask for Jonatan!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
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Dealer response

Katelin, we are so happy to hear that Jonatan provided you with great customer service during your shopping and purchasing experiences. We will be sure to pass along your kind words to him and the rest of the team. We appreciate your feedback and look forward to working with you again in the future. Enjoy the ride!

Lives up to it's reputation

I had a smooth and fantastic experience with Jonatan at Lexus. It was hassle free from start to finish. There is a reason so many of his customers are eager to write a review of the experience. Will work with him again if blessed with the opportunity.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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Dealer response

Ruby, we are so glad to hear that Jonatan provided you with a great purchasing experience. We will be sure to share your kind words with him and the rest of the team. We look forward to working with you again in the future.

Fantastic

Lexus of New Orleans was fantastic! Special thanks to the great salesman Jonatan Rodriguez for all of your help and going above and beyond. We will becoming back here looking for our next car.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Drew, we are so glad that Jonatan was able to help you find the vehicle that was the right fit for you. We will be sure to pass along your compliments to him and the rest of the team. We look forward to working with you again in the future!

Lexus New Orleans and Jonathan Rodriquez the best!

Jonathan Rodriquez was my salesperson and he was fabulous!! My buying experience was painless and he was there every step of the way with me.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Kim, it is great to hear that Jonatan provided you with great service during your visit with us. We appreciate your feedback and will be sure to pass along your high praise to him and the rest of the team. Enjoy your new ride!

Chris

Our 3rd car from Jonatan. Thank you so much for your help! Always a great and easy experience.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Chris, we are happy to hear that Jonatan has consistently provided you with great customer service during your shopping visits with us. We will be sure to pass along your compliments to him and the rest of the team. Enjoy the ride!

Second experience as good as the first!

My husband and I just bought our 2nd new Lexus from Jonatan Rodriguez and both times our experience was great. The process was made very easy both times because of Jonatan?s attention to detail, ensuring everything with our new vehicle was customized just for us. I would emphatically recommend Jonatan and Lexus of New Orleans to anyone in the market for a vehicle!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

We appreciate your feedback, Melody. It is great to hear that Jonatan provided you and your husband with excellent customer service during both of your shopping experiences with us. We will be sure to pass along your high praise to him and the rest of our team. Enjoy the ride!

Great experience buying 2nd vehicle here!

My husband and I just bought our 2nd new Lexus from Jonatan Rodriguez and both times our experience was great. The process was made very easy both times because of Jonatan’s attention to detail, ensuring everything with our new vehicle was customized just for us. I would emphatically recommend Jonatan and Lexus of New Orleans to anyone in the market for a vehicle!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

We appreciate your feedback, Melody. It is great to hear that Jonatan provided you and your husband with excellent customer service during both of your shopping experiences with us. We will be sure to pass along your high praise to him and the rest of our team. Enjoy the ride!