Reviews
The Service Department never disappoints!
The Service Department never disappoints! Thanks so much for your professionalism, Omar…made for a great customer experience!
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Thank you for taking the time to write this great review, Tera. It's wonderful to hear that our team was able to provide you with a wonderful experience! We really appreciate this feedback and we will share it with them. If you have any questions or further needs, please don't hesitate to contact us or stop by for a visit. Sincerely, Freedom Dodge Chrysler Jeep Ram by Ed Morse - Duncanville
Always have great service
The staff is great! I ALWAYS have a great experience every time I go to Freedom. They are most helpful in every way.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Michael, it is wonderful to hear that our team was able to provide you with a great experience! We really appreciate this feedback and we will share it with them. Thank you and if you have any questions about the work that was done please feel free to contact us. Sincerely, Freedom Dodge Chrysler Jeep Ram by Ed Morse - Duncanville
Great service
The fact they listened and found somenthing we really luke They spoke Spanish so my Husband was bery pleased with that
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Jesus, thank you for sharing your experience with us! Our team works incredibly hard to exemplify the commitment to customer care and we're so thankful that your time with us was well spent. Please feel free to reach out to us with any questions or future auto needs, as we are always here to help. Sincerely, Freedom Dodge Chrysler Jeep Ram by Ed Morse - Duncanville
Great customer service
My experience was great the asked people helped me out a lot I had a big issue with my car they found the right solution.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Thank you for leaving us this great review, Julia! We are glad we could get your car all fixed up and back on the road in no time. If there is anything else we can do for you please feel free to pay us another visit. Take care! Sincerely, Freedom Dodge Chrysler Jeep Ram by Ed Morse - Duncanville
Above and Beyond Experience
I loved the way my customer service agent went above and beyond to help me save. She met me at my car when I arrived and that was a first time.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Thank you for writing this fantastic review and giving our dealership such an excellent star rating, Felicia! It's great to hear we were able to go above and beyond to help you save. Feel free to call or stop by if there's anything else we can do for you. Sincerely, Freedom Dodge Chrysler Jeep Ram by Ed Morse - Duncanville
Great service
Serviceman was great very knowledgeable kind and helpful everyone was just great work on my vehicle was perfect i am very impressed and happy to get my vehicle back
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
We appreciate your input, Shenandoah. We're glad to hear that you are consistently impressed with the service we offer here at Freedom Chrysler Dodge Jeep Ram by Ed Morse Duncanville (DTCR). If there is anything more we can do for you please come back and see us any time! Take care! Sincerely, Freedom Dodge Chrysler Jeep Ram by Ed Morse - Duncanville
Excellent Customer Service
I love that the salesman Osvaldo Peña was very polite and informative about all my questions. He knew exactly what he was selling and worked with me to get what I wanted.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Congratulations on your new vehicle, Rosalinda. Thank you for writing such a great review about your experience at our dealership! We appreciate the feedback and are pleased that your experience with Osvaldo was so positive. We do our best to make sure all of our customers leave with the right vehicle and we're glad that you're enjoying yours. We look forward to seeing you again. Sincerely, Freedom Dodge Chrysler Jeep Ram by Ed Morse - Duncanville
First Time Visit, Will Return
I had a lot of services to be accomplished. Omar found the proper tires for my car, ordered them, and was ready to go quickly. I appreciate the text updates on the car's status and the availability of a ride from and to the dealership.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Adrian, thank you for the glowing review! We take pride in our customer service and do whatever we can to have our customers leave happy. Please don’t hesitate to contact me or visit us if you need anything else. Sincerely, Freedom Dodge Chrysler Jeep Ram by Ed Morse - Duncanville
Great service
Very fast service and quality work kept me up to date on repairs repaired in timely matter very friendly service advisor
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Tracy, it is wonderful to hear that our team was able to provide you with a great experience! We really appreciate this feedback and we will share it with them. Thank you and if you have any questions about the work that was done please feel free to contact us. Sincerely, Freedom Dodge Chrysler Jeep Ram by Ed Morse - Duncanville
Great place to buy a vehicle
It was amazing Sal was respectful professional and knowledgeable he really made my car buying experience fun and not stressful. Highly recommend and I got a nice SUV.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
We really appreciate the kind recommendation, Emelda. We would be happy to welcome your family, friends, and anyone else you send our way! Hopefully, we will see you back again as well! Sincerely, Freedom Dodge Chrysler Jeep Ram by Ed Morse - Duncanville