Reviews
Sweet
Ansoni is a wonderful asset to your team. He was very informative and kind. I had a good time at this dealership. Thank you so much.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Glad Ansoni took good care of you. We value him as an employee! All the best!
RIPOFF Avoid buying a car from here
After a good experience with my Jetta lease I decided to get another so I went to Jack Daniels VW instead of the other VW dealership I got my Jetta the first time due to distance - this is one of the biggest mistakes of my life. Jack Daniels VW is the reason why car dealerships have a bad reputation. My salesperson Ricky and his managers were very rude, unprofessional, and engaged in highly deceiving sales tactics. We agreed to a price and took insurance off my car then they huddle you into a back room with another "manager" who tells you that the actual price is $50 more a month then originally agreed. The car they gave me wouldn't start after 3 months of driving it . They never gave me an inspection sticker which I got a ticket for by the police. We worked out a deal to roll over my existing payments into my new lease then I found out 6 months later that they never actually rolled in those payments into that lease leaving me with a $1000 unexpected expense. After confronting Ricky and his managers they played the runaround and blamed Volkswagen Credit. Ricky and the VW Jack Daniels sales team are an embarrassment to themselves and the sales profession. I highly recommend anybody looking to buy/lease a VW to go to another dealership and avoid the pain you will suffer by dealing with these people. Amir
- Customer service 1.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a new car
- Did make a purchase
Please reach out to Don Chittum to discuss any concerns you may have. (201) 703-1925 EXT. 1464. Thank you.
NEGLIGENT
BROUGHT MY CAR IN FOR AIRBAG RECALL. THEY DID INSPECTION, APPARENTLY CHECKED COOLANT, THEY LEFT COOLANT TANK COVER OFF, ON WAY HOME, COOLANT BOILED OUT AND CAR OVERHEATED.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Came in for service or repair
great!
Perfect service, i am client of Jack Daniels almost 16 years and like this .All my family get cars from this dealer and i bring here some of friends who become a clients
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you for your loyalty. Wonderful review!!!
Quick and painless process.
I had a great experience with jack daniels vw. The sales team was very honest and helpful with all my questions. I was in and out with an affordable lease agreement in under an hour.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you for this 5 star rating!!
Piero
My wife and I came to purchase a Jetta for my daughters graduation present and Piero was a fantastic salesman to work with. Everything was excellent. She loves the car
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you for sharing your feedback. Congratulations to your daughter on her graduation! We hope she enjoys her new vehicle!
New atlas!
Came in with my husband and I was helped by Piero and Greg. We were very particular in the vehicle we wanted but they managed to find it and put in front parking censors for us! Thanks again Jack Daniels!
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you for sharing this wonderful review. Glad Piero and Greg provided you with a pleasant car buying experience.
2 cars from Piero
I run a very busy jewelry company and Piero was quick for me. I showed up twice with no appointments and he made it happen for me in no time. The cars weren't for me but they will enjoy their new Tiguans. Piero, forza italia
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you for sharing your feedback. We would love the opportunity to put you into a new vehicle! If you have any questions please feel free to call us or stop by!
Quick and easy
I just wanted to buy a car for my employee and didn't want the hassle. Piero was very knowledgeable and easy to work with. I will send more of my customers over to him! Thanks again
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you for sharing this wonderful review. Enjoy your new car!
Excellent Servive
Second lease in a row for me at this dealership. Scott Zukowski leasing manager listened to me and met all my needs. Highly recommend this dealership.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you for letting us earn your business for a second time!! Your loyalty is greatly appreciated!