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Sundance GMC

(177 reviews)
Visit Sundance GMC
Sales hours: 8:00am to 9:00pm
Service hours: 7:00am to 6:00pm
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Sales Service
Monday 8:30am–9:00pm 7:00am–7:00pm
Tuesday 8:00am–9:00pm 7:00am–6:00pm
Wednesday 8:00am–9:00pm 7:00am–7:00pm
Thursday 8:00am–9:00pm 7:00am–6:00pm
Friday 8:00am–6:00pm 7:00am–6:00pm
Saturday 8:30am–5:00pm 8:30am–2:00pm
Sunday 12:00pm–5:00pm Closed
New (888) 475-0447 (888) 475-0447
Used (888) 364-5649 (888) 364-5649
Service (866) 254-4505 (866) 254-4505

Reviews

(177 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Sundance GMC from DealerRater.

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Very happy with the entire experience! Troy was very...

Very happy with the entire experience! Troy was very patient with us as we were trying to decide on an Acadia. Thanks again Troy we appreciate everything you did!!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

If I could give this dealership 0 rating I would. Bought...

If I could give this dealership 0 rating I would. Bought a van in DEC 17th of 2020 and the transmission just went out FEB 7th. They wont help at all to cover the cost even though I called my sales rep the day after I bought it and left a VM explaining that there was a check engine light on saying something was wrong with the torque converter. No call back. The light went off and now I'm 15k for a vehicle that I cant afford to fix so my family has to walk. I will never purchase anything from them and encourage everyone to stay clear of this car dealership!!!

Rating breakdown (out of 5):
  • Customer service 1.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

SOLD the truck I held for $50 and then sold me xxx

Sundance is only out to rip you off in my opinion. Horrible experience, first a truck I held for $50 was sold out from under me, second the truck I was shown had fault back door latches (we have children), studs broke of in motor, manifold gasket leak, leaking hose and more, after the Sundance repair shop had it for over a week. I won't ever recommend them but will keep telling our awful experience bc I believe if Im going to pay over 10k for a vehicle it should be a fixed, relible and SAFE vehicle.

Rating breakdown (out of 5):
  • Customer service 1.0
  • Buying process 1.0
  • Quality of repair 1.0
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Hello, we regret to hear that your experience with us was not a more positive one. Thank you for bringing this to our attention. We will use your comments to refine our efforts to ensure this issue does not happen again. Please reach out to us at (989) 224-3900 so we may assist you in moving forward towards a resolution.

Went there to look for crossovers with my girlfriend a...

Went there to look for crossovers with my girlfriend a while ago. Very large selection and everyone is willing to help however they can. I would definitely go back.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

Totally Awesome!

I wouldn't go anywhere else for my vehicle needs! The service department is simply the best hands down! GO SUNDANCE!!!!!!!!!!! Kelly,Ryan and Jen always take care of me! Not to mention the best oil change price in town,with a free car wash.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

2019 GMC Sierra double cab lease

I would like to thank Aulden Sigmon and the rest of the employees at Sundance Buick GMC for all the help on my 2019 GMC Sierra double cab purchase. It was the fastest I have ever completed the finance / lease process. Also, they helped me get out of my current lease.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Hi, we're happy you found our staff to be so supportive during your experience here at Sundance Buick GMC. It is great to hear everything was done quickly and to your satisfaction! Please let us know if there is anything else we can do for you; we are more than happy to help! Have a wonderful day!

I just bought my first brand new vehicle. Angela was my...

I just bought my first brand new vehicle. Angela was my sales person and she was wonderful! Very professional, knowledgeable, and friendly! I highly recommend her and the dealership!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

I went to Angela D for a used car and she was amazing in...

I went to Angela D for a used car and she was amazing in getting me exactly what I was looking for, 10/10 would recommend to everyone and will be going back for my next vehicle!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

2019 GMC Sierra 1500 double cab

I would like to thank Aulden Sigmon for all of his help and the rest of the employees at Sundance Buick GMC for all the help on my 2019 GMC Sierra 1500 double cab purchase. It was the fastest I have ever complete the finance / lease process. Also they helped me get out of my current lease. Thanks again

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Bought a car and these guys are awesome

These guys are awesome such great help and service. They are willing to go above and beyond and want to do everything to help. If they don't have the car you want on the lot they will find it and bring it to you. No better dealership out there.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Our staff is committed to providing each of our clients with the best automotive experience! Please don't hesitate to reach out to us if there's anything more we can do!