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Sundance GMC

(185 reviews)
New (888) 475-0447 (888) 475-0447
Used (888) 364-5649 (888) 364-5649
Service (866) 254-4505 (866) 254-4505

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Reviews

(185 reviews)

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Good work in a timely fashion Plus, good communication with the dealership. Good work, especially for a Saturday morning.

Good work in a timely fashion Plus, good communication with the dealership. Good work, especially for a Saturday morning.

Rating breakdown (out of 5):
Customer service
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Buying process
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Quality of repair
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Overall facilities
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Overall experience
5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Mike uses deceptive tactics when selling an extended warranty. Indicated “with this warranty should anything happen to you the loan is paid off”. Later I discovered I had purchased life insurance coverage. Shame on me for not reading the small font on the I pad the contract is on. Thanks for Bing correcting it the next day.

Mike uses deceptive tactics when selling an extended warranty. Indicated “with this warranty should anything happen to you the loan is paid off”. Later I discovered I had purchased life insurance coverage. Shame on me for not reading the small font on the I pad the contract is on. Thanks for Bing correcting it the next day.

Rating breakdown (out of 5):
Customer service
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Buying process
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Quality of repair
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Overall facilities
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Overall experience
2.0
  • Does not recommend this dealer
  • Shopped for a used car
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I would like to say a huge Thank you to Richard from the service department at your xx. Johns store. I left my wallet with money and credit cards along with my identification in my car and it was returned to me with nothing missing! He also grabbed my vitamins and my Bible. Everything returned from Richard going above and beyond..You have restored my faith in people. Thank you so much. Sundance you are blessed to have employees like Richard.

I would like to say a huge Thank you to Richard from the service department at your xx. Johns store. I left my wallet with money and credit cards along with my identification in my car and it was returned to me with nothing missing! He also grabbed my vitamins and my Bible. Everything returned from Richard going above and beyond..You have restored my faith in people. Thank you so much. Sundance you are blessed to have employees like Richard.

Rating breakdown (out of 5):
Customer service
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Buying process
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Quality of repair
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Overall facilities
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Overall experience
5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Dealer response

We're happy you found our staff to be so supportive during your experience here. Please don't hesitate to reach out if there's anything additional we can do for you.

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As like it was before on my 2024 GMC pickup, Bing Crosby did an excellent job in selling me my new 2026 GMC. He treated me very well and explained everything about my new truck so that I didn"t have any questions about it .

As like it was before on my 2024 GMC pickup, Bing Crosby did an excellent job in selling me my new 2026 GMC. He treated me very well and explained everything about my new truck so that I didn"t have any questions about it .

Rating breakdown (out of 5):
Customer service
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Buying process
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Quality of repair
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Overall facilities
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Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a new car
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great job finding truck . mike in sales took care of me made purchase easy nice work

great job finding truck . mike in sales took care of me made purchase easy nice work

Rating breakdown (out of 5):
Customer service
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Buying process
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Quality of repair
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Overall facilities
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Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a new car
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Sundance service dept is the best! Always treat me like family. No better service dept south of the equator.

Sundance service dept is the best! Always treat me like family. No better service dept south of the equator.

Rating breakdown (out of 5):
Customer service
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Buying process
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Quality of repair
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Overall facilities
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Overall experience
5.0
  • Does recommend this dealer
  • Came in for service or repair
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As usual, Richard and the staff always take very good care of my vehicle in a timely manner

As usual, Richard and the staff always take very good care of my vehicle in a timely manner

Rating breakdown (out of 5):
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Buying process
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Overall facilities
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Overall experience
5.0
  • Does recommend this dealer
  • Came in for service or repair
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Top quality service and a great serviceman at the desk, thank you for taking care of my car!I had new tires plus a part

Top quality service and a great serviceman at the desk, thank you for taking care of my car!I had new tires plus a part

Rating breakdown (out of 5):
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Buying process
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Quality of repair
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Overall facilities
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Overall experience
5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Dealer response

Sharon, your wonderful feedback and rating mean a lot to us. If you have any further questions, please give us a call. We're always happy to help!

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Raised price twice on a 2006 Monte Carlo SS with 186,000 miles. All in a 2 week period. It happened after I showed interest in the car and asked if it needed anything.... The dealership knew I needed a car and wouldn't sell the car for the original posted price of $4900. Raised it another $1000, then 2 days later raised it again $600 more today 4/5/2025... Very shady, especially when people are hurting. Putting profits in front of customer service

Raised price twice on a 2006 Monte Carlo SS with 186,000 miles. All in a 2 week period. It happened after I showed interest in the car and asked if it needed anything.... The dealership knew I needed a car and wouldn't sell the car for the original posted price of $4900. Raised it another $1000, then 2 days later raised it again $600 more today 4/5/2025... Very shady, especially when people are hurting. Putting profits in front of customer service

Rating breakdown (out of 5):
Customer service
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Buying process
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Quality of repair
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Overall facilities
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Overall experience
1.0
  • Does not recommend this dealer
  • Shopped for a used car
  • Did not make a purchase
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Dealer response

We regret to hear that you had this experience with us. We'd like the opportunity to discuss this with you. Please reach out to us at (877) 849-9179 at your earliest convenience to discuss how we can turn your experience into a positive one.

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Very good and attentive staff. My sales person Angela was good to me and also very good to my wife

Very good and attentive staff. My sales person Angela was good to me and also very good to my wife

Rating breakdown (out of 5):
Customer service
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Buying process
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Quality of repair
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Overall facilities
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Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a new car
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