JTs Kia

4.1 out of 5 4.1
Rectangle 48
Sales 9:00 AM - 9:00 PM
Service 7:30 AM - 8:00 PM

JTs Kia Hours

Sales

Monday

9:00 AM - 9:00 PM

Tuesday

9:00 AM - 9:00 PM

Wednesday

9:00 AM - 9:00 PM

Thursday

9:00 AM - 9:00 PM

Friday

9:00 AM - 9:00 PM

Saturday

9:00 AM - 9:00 PM

Sunday

Closed

Service

Monday

7:30 AM - 8:00 PM

Tuesday

7:30 AM - 6:00 PM

Wednesday

7:30 AM - 6:00 PM

Thursday

7:30 AM - 6:00 PM

Friday

7:30 AM - 8:00 PM

Saturday

7:30 AM - 4:00 PM

Sunday

Closed

About Our Dealership

Dealer on Cars.com since October 2019

The new and pre-owned inventories at JT's Kia are fully stocked and awaiting your test drive. If our current inventory doesn't have the vehicle for which you're searching, just fill out our Contact Us form so we can locate and attain your perfect match.

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At JT's Kia in Columbia, South Carolina, we strive to put each and every one of our customers in the seat of their perfect vehicle, and at our unbeatable volume prices. This is done with the help of our committed sales staff, financing department and everyone else at our friendly dealership.
Don't forget to explore the various available specials, parts and more that JT's Kia is offering.

Service

RepairPal Certification

  • Warranty - At least a 12,000-mile / 12-month warranty on parts and labor.
  • Price - Fair prices, measured by comparing them to the RepairPal Price Estimator.
  • Technician Quality - Technicians and advisors are properly trained, retained, and certified for quality.
  • Customer Satisfaction - A verified collection of valid online dealer reviews to demonstrate exceptional service quality.

Reviews

4.1 out of 5 4.1
487 lifetime reviews. A dealership's rating is calculated by averaging scores from reviews received in the past 24 months.
  • 5.0 out of 5
    August 10, 2020

    Awesome customer service. Friendly atmosphere and timely service. It was really great to buy the car on the car I wanted in the color I wanted!!

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    Does recommend this dealer
    Shopped for a new car
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    We are thrilled to hear that you are so happy with your purchase! Thank you for taking the time to share and for choosing JT's Kia of Columbia. Congra...tulations on the new car and we hope to see you back again in the future!

  • 1.0 out of 5
    July 20, 2020

    Came there after being told that i would be able to trade my 2016 kia sorento. Got there and after being given the run around,was told would need to put... down, alot more money.told them from the begin about how much i was trying to put down.your commercials talk about credit dosen't matter. You will give top dollar for trades. Your telling people this to get them there when they're thinking they're getting a car.

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    Does not recommend this dealer
    Shopped for a used car
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Vincent - I'm sorry to hear that you are frustrated. I assure you that it is never our intention to mislead our customers, and we do strive for compet...itive pricing here. I would like to speak with you directly about what happened during your visit - would you consider giving me a call? Thank you, Mark Coleman - General Manager - 803-509-5555

  • 5.0 out of 5
    July 20, 2020

    Committed to satisfying the customer. Listening and understanding the consumer concerns. Then discussing the best way to handle the situation making sure... you understand what need to be done and how and why they addressed that particular issue

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    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Johnnie, thank you for the positive feedback about your recent visit at JT's Kia of Columbia! Customer service is our highest priority, so it makes ou...r day to hear that you had such an attentive and transparent experience with our service team. Thank you for trusting us with you vehicle and your business!

  • 5.0 out of 5
    July 17, 2020

    As usual, had a wonderful experience with my routine scheduled service at JT's Kia. I was in and out quickly, with no issues to deal with. Always pleasurable... and the team is very helpful.

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    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    We're so lucky to have you as a loyal customer! We're thrilled to hear that our team was able to deliver efficient and friendly service at your latest... checkup. Thank you for continuing to trust JT's Kia of Columbia with your vehicle!

  • 5.0 out of 5
    July 8, 2020

    I went in looking for a pre-owned luxury car but instead was sold upon a 2020 Stinger. They are very knowledgeable, very courteous and respectful and... very attentive to the customer's needs.

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    Does recommend this dealer
    Shopped for a new car
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Thank you for the 5-star review! It was our pleasure to work with you here at JT's Kia of Columbia, and we hope that you continue to enjoy your 2020 K...ia Stinger!

  • 3.0 out of 5
    July 5, 2020

    This dealership gets the job done. However, upon arrival, it is usually a wait time before someone greets you to check in. Vehicle was not reset to update... service was completed. Expect to wait to check in and check out.

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    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    It's our goal to make the service process seamless and I apologize that this hasn't been your experience. I will look into our processes to see if the...re are steps we can take to improve. I'm also sorry that your vehicle was not reset at your recent visit. Please give me a call if I can be of any assistance. Thank you for your business, Anthony Incarnato - Service Manager - 803-509-5555

  • 5.0 out of 5
    July 5, 2020

    James was very respectful and the work was done well. The work was done in a timely matter. Thank you for the recommendations that needed to be done.

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    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Thank you for the review! We are so glad you enjoyed working with James here at JT's Kia of Columbia. We will certainly let him know that you apprecia...te his help!

  • 1.0 out of 5
    June 30, 2020

    Just had the wife's car serviced. Started making a very loud noise once you get up to interstate speed, which it didn't do before. No idea what they... messed with to make that happen. Took the car back to JT's. Turns out the wheel assembly has "gone bad". they replaced it under warranty. It has taken them 2 years to figure this out (oh, this is the shortened version of a long story). It got worse. Then there was another noise, which started at 30mph and got worse the faster you went. Took it back and they wanted to charge us $200+ for new wheels. Told them "no" because they are new tires from Goodyear and under warranty. Took the car to Goodyear and it turns out JT's didn't align the wheels when they replaced the wheel assembly.

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    Does not recommend this dealer
    Came in for service or repair
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    I'm so sorry for the issues you experience with your vehicle and that you had to make multiple trips to our dealership. This isn't what we want for ou...r customers, and I can certainly understand your frustration. We are going to look into what happened here to make sure it's addressed. If you would like to discuss anything with me directly, please give me a call. Thank you, Anthony Incarnato - Service Manager - 803-509-5555

  • 5.0 out of 5
    June 30, 2020

    My experience with JT Kia was awesome. The staff was very friendly and they took the necessary steps to ensure everyone's safety. My salesman Antoine was... very helpful and knowledgeable.

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    Does recommend this dealer
    Shopped for a used car
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Thank you! We always love to hear from our JT's Kia of Columbia customers and we appreciate you taking the time to share this generous feedback. Safe ...driving and we hope to see you down the road!

  • 4.0 out of 5
    June 26, 2020

    The attendants were very attentive and kept me informed of what was going on. Great job and thanks! Even through this pandemic they were great.

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    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Thank you for trusting the JT's Kia of Columbia team to get the job done. We are proud to have your business!

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