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Nissan of Silsbee

(448 reviews)
Sales hours: 9:00am to 6:00pm
Service hours: 8:00am to 12:30pm
View all hours
Sales Service
Monday 9:00am–6:30pm 7:30am–5:30pm
Tuesday 9:00am–6:30pm 7:30am–5:30pm
Wednesday 9:00am–6:30pm 7:30am–5:30pm
Thursday 9:00am–6:30pm 7:30am–5:30pm
Friday 9:00am–6:30pm 7:30am–5:30pm
Saturday 9:00am–6:00pm 8:00am–12:30pm
Sunday Closed Closed

About our dealership

It's all about YOU here at Nissan of Silsbee.
Buying a new car is more than just a purchase it's an experience.

At Nissan of Silsbee our joy does not come from closing a sale but from the smile we leave on each customer's face.
"We're Making Deals the Silsbee Way!"

Service center

Phone number (409) 299-3221

Service hours

Monday
7:30am–5:30pm
Tuesday
7:30am–5:30pm
Wednesday
7:30am–5:30pm
Thursday
7:30am–5:30pm
Friday
7:30am–5:30pm
Saturday
8:00am–12:30pm
Sunday
Closed

Reviews

(448 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Nissan of Silsbee from DealerRater.

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Goes above and beyond to make sure your purchase is easy

Goes above and beyond to make sure your purchase is easy and what you want

Goes above and beyond to make sure your purchase is easy

Goes above and beyond to make sure your purchase is easy and what you want

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Cntrygirlstylist32, we really appreciate your positive review! Please don't hesitate to reach out if there's anything additional we can do for you.

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My Service Advisor greeted me promptly on the drive.

My Service Advisor greeted me promptly on the drive. Did a full walk around inspection with me and listened well to understand exactly why I was there. She epitomized the well-trained Service Advisor with 100% focus on the customer.

My Service Advisor greeted me promptly on the drive.

My Service Advisor greeted me promptly on the drive. Did a full walk around inspection with me and listened well to understand exactly why I was there. She epitomized the well-trained Service Advisor with 100% focus on the customer.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Hi Rick_hanzelka, thank you for taking the time to leave a review for us at Nissan Of Silsbee. We're happy we could meet your expectations! Please don't hesitate to reach out if there's anything additional we can do for you.

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excellent staff, wait time was a little more than

excellent staff, wait time was a little more than expected, overall great experience. Looking forward to the next visit. Car wash and cleaning was a perk.

excellent staff, wait time was a little more than

excellent staff, wait time was a little more than expected, overall great experience. Looking forward to the next visit. Car wash and cleaning was a perk.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Lh1310, we are very happy we could provide you with a positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!

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Professional, well-mannered, good supply of used choices,

Professional, well-mannered, good supply of used choices, everyone was friendly and wanted me to understand all the features.

Professional, well-mannered, good supply of used choices,

Professional, well-mannered, good supply of used choices, everyone was friendly and wanted me to understand all the features.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Glscoggins4149, we're glad you had such a wonderful experience with us! If you have any further questions, please give us a call. We're always happy to help!

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Great Customer Service.

Great Customer Service. Sales Rep provided all the information needed to process in a quick and timely manner.

Great Customer Service.

Great Customer Service. Sales Rep provided all the information needed to process in a quick and timely manner.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Hi Tdunnaway, thank you for taking the time to leave a review for us at Nissan Of Silsbee. We're happy we could meet your expectations! Please don't hesitate to reach out if there's anything additional we can do for you.

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They are all great and do exceptional work in a very

They are all great and do exceptional work in a very timely manner and always make sure I understand everything that was done to my vehicle.. They also always treat me like I'm family ...

They are all great and do exceptional work in a very

They are all great and do exceptional work in a very timely manner and always make sure I understand everything that was done to my vehicle.. They also always treat me like I'm family ...

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Hi Anesha13, thank you for taking the time to leave a review for us at Nissan Of Silsbee. We're happy we could meet your expectations! Please don't hesitate to reach out if there's anything additional we can do for you.

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Friendly customer service, and quick response to detail

Friendly customer service, and quick response to detail request and service. Not took long time to prprocess.

Friendly customer service, and quick response to detail

Friendly customer service, and quick response to detail request and service. Not took long time to prprocess.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Gratian Wick, thank you for sharing your positive experience! Thank you, and have a fantastic day!

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The dealership was very friendly and professional.

The dealership was very friendly and professional. The experience was very good and no pressure.

The dealership was very friendly and professional.

The dealership was very friendly and professional. The experience was very good and no pressure.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Gail.winger, we're glad you had such a wonderful experience with us! We can't wait to see you again, have a great day.

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Well organized.

Well organized. Everyone was very pleasant. Comfortable waiting area. I was very thankful for the car wash and cleaning. I’ve NEVER had my car cleaned for me following a trip to any service department . Thank you.

Well organized.

Well organized. Everyone was very pleasant. Comfortable waiting area. I was very thankful for the car wash and cleaning. I’ve NEVER had my car cleaned for me following a trip to any service department . Thank you.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Melbaodom15, we're so glad that we were able to go above and beyond your expectations! We always strive to provide top quality service to every guest, and are pleased to hear that you enjoyed your experience here at Nissan Of Silsbee!

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The Best In SETX Thank You All Very Much And Yes I Wil

The Best In SETX Thank You All Very Much And Yes I Wil Buy Again

The Best In SETX Thank You All Very Much And Yes I Wil

The Best In SETX Thank You All Very Much And Yes I Wil Buy Again

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Hello Rheubertasmith, thank you; we appreciate your feedback! Please don't hesitate to reach out if there's anything additional we can do for you.

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