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Nissan of Silsbee

(448 reviews)
Visit Nissan of Silsbee
Sales hours: 9:00am to 6:30pm
Service hours: 7:30am to 5:30pm
View all hours
Sales Service
Monday 9:00am–6:30pm 7:30am–5:30pm
Tuesday 9:00am–6:30pm 7:30am–5:30pm
Wednesday 9:00am–6:30pm 7:30am–5:30pm
Thursday 9:00am–6:30pm 7:30am–5:30pm
Friday 9:00am–6:30pm 7:30am–5:30pm
Saturday 9:00am–6:00pm 8:00am–12:30pm
Sunday Closed Closed

Reviews

(448 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Nissan of Silsbee from DealerRater.

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Excellent

Silsbee Nissan has a wonderful sale team and service team. There isn't a long wait for service. The service team is courtesy. Will recommend.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.

Always a great experience

We have used Silsbee Nissan and salesman Darrell Lowe numerous times and are always happy with our purchase. Always a great overall experience. The staff go out of their way to help.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Great Service Center

Super clean facility, free water, computer connections, wi-fi, fast service!! We also received a free wash-job and vacuum. Will return here for next service interval.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

Quick friendly service

Everyone is so friendly and the service is exceptional! The wait time is minimal for the service being done. I would definitely recommend Nissan of Silsbee to my friends and family.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

30,000 mile

Amazingly efficient. They always go above expectations. The work was done. All was explained. They honored coupon discount. I received a free bottle of water.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.

Great customer service

I have purchased more than one vehicle from Nissan of Silsbee, but I live in Beaumont. I will continue to drive from Beaumont to Silsbee for all of my vehicle services because their customer service is outstanding!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.

Happy

My experience was great with Nissan Silsbee.The employees was nice your in and out before you know it.The sales manager and salesman seem like good people.I would definitely buy another car from there.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

We had the salesman in texas.Awesome experience.

I really had a very nice time.the salesman Steve Sherman was awesome.very courteous.great experience. And was very quick. I love Nissan. Most importantly I love my 2018 Rogue.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.

Quick experience, easy to work with

The employees were very helpful, friendly, and knowledgable. I was very happy with the pricing and vehicle, and overall had a good experience at this dealership.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.

Couldn't be better!

All of the staff here are very professional! Jackie definately helped me get my truck serviced and was very helpful with getting me a rental for a week while it was serviced. They worked promptly to get me in and out as fast as possible. My truck is running like new again and I am grateful! Thank you Jackie and the rest of the Nissan of Silsbee Tx. team!!!! It couldn't have gone any smoother!!!!!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does not recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.