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Sales 9:00 AM - 9:00 PM
Service 7:00 AM - 6:00 PM
Mon 9:00 AM - 9:00 PM
Tue 9:00 AM - 9:00 PM
Wed 9:00 AM - 9:00 PM
Thu 9:00 AM - 9:00 PM
Fri 9:00 AM - 9:00 PM
Sat 9:00 AM - 6:00 PM
Sun Closed
Mon 7:00 AM - 6:00 PM
Tue 7:00 AM - 6:00 PM
Wed 7:00 AM - 6:00 PM
Thu 7:00 AM - 6:00 PM
Fri 7:00 AM - 6:00 PM
Sat 7:30 AM - 4:00 PM
Sun Closed
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Reviews

4.5
121 lifetime reviews.
  • Keeping me on the Road!

    I have been buying cars from the Webbs since 1981. I have had my Roush Mustang in for preTrack service and the results are excellent. Competitive ...

    Dealer Response

    Thanks for giving us the opportunity to service your Mustang. We do our best to ensure nothing but a positive experience for our customers and are...


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    I have been buying cars from the Webbs since 1981. I have had my Roush Mustang in for preTrack service and the results are excellent. Competitive pricing, excellent quality of work and outstanding customer service.

    Does recommend this dealer
    Came in for service or repair
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Thanks for giving us the opportunity to service your Mustang. We do our best to ensure nothing but a positive experience for our customers and are glad to hear that was what you received. If there's any other automotive need we can assist you with, please don't hesitate to let us know. Regards, The Packey Webb Ford Team


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  • Great Job!

    Everyone at the dealership from the sales team to financing did a great job getting us the car we wanted at the price we wanted. They were courte...

    Dealer Response

    Thank you, Mchugh, for leaving this excellent review! Our team always strives to ensure that we give our customers the best car-buying or service ...


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    Everyone at the dealership from the sales team to financing did a great job getting us the car we wanted at the price we wanted. They were courteous and committed to making sure we were happy with our purchase.

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Thank you, Mchugh, for leaving this excellent review! Our team always strives to ensure that we give our customers the best car-buying or service experience in town. Happy driving! Sincerely, The Packey Webb Ford Team


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  • Repulsive customer service

    Packey Webb Ford, I was in your car dealership at 5:00pm and let me tell you that I have never been treated with such disrespect in my entire lif...

    Dealer Response

    We truly apologized for any inconvenience we might have caused, but we do appreciate all of our customers business. Because we are in retail sales...


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    Packey Webb Ford, I was in your car dealership at 5:00pm and let me tell you that I have never been treated with such disrespect in my entire life. When we left Madison, WI at 2:30pm I called the dealership to reconfirm that the Honda CR-Z was still there and that our 5:00pm appointment was still on. They reassured me that the car was there and to come on down. Two and half hours later I arrived just in time to see someone returning with car from a test drive. I asked the salesman, Aaron, if the car was sold and he said no and then sent us on our way with keys for a test drive. He told us where to take the car, which was rammed with traffic and took forever. While waiting in traffic I called to let Aaron know that we wanted to take the car and we be back soon. Right as I pulled back from the test drive Aaron walked up to let me know the car was sold. He said I have bad luck. He told me the people who bought the car showed up just 30 minutes before me. Apparently his appointment was at 4:30pm. Now, please tell me why on earth the salesperson didn't tell me when I called at 2:30pm that someone had an appointment to see the same car at 4:30??? As much I love wasting 5 hours of my day off driving to Chicago and back to Madison, I love even more to spend it receiving the worst customer service of my life. The real killer for me was speaking to your so-called Manager John W. Grubbs, who told me that you often double book appointments because "you never know who will actually show up". So you're telling me that your dealership justifies its terrible customer services because some people don't show up. We'll tell me do people often call you 3 times in one day to confirm your appointment and drive 2.5 hours away to just no-show? I don't think so. Your dealership sorely messed today and I will make sure many people hear about this.

    Does not recommend this dealer
    Shopped for a used car
    Did not make a purchase
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    Dealer Response

    We truly apologized for any inconvenience we might have caused, but we do appreciate all of our customers business. Because we are in retail sales please let's ask our self's one question. Have you ever made or told a car salesperson you were going to come in on a certain day or time? Unfortunately, if money or a signed contract has not exchanged hands, it's for sale. It's first come first serve. We are very sorry when someone looks at a vehicle and comes in or comes back and someone else sells it. How many dealers will send customers a check for $30.00 for gas, to show appreciation for any inconvenience they might have had? Packey Webb Ford did that!


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Service & Repair

About Our Dealership

Dealer on Cars.com since August 1999

Packey Webb Ford has a complete line of new Ford cars, trucks and suvs ready for delivery. We also have an extensive line of quality used vehicles. With our guaranteed credit approval program our finance managers will get you the most complete and comprehensive finance package available.

At Packey Webb Ford we want to provide our customers with a complete vehicle owner experience. With a vast selection of new Ford and quality used cars, financing, and our service and parts departments we are your one stop shop. Our online dealership was created to enhance your purchase experience and customer satisfaction is our primary concern.

"The whole town's talkin' about the Webb Boys!"