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Did not fix slow leak in tire. Tail lights remain on, after visit, but could not replicate problem in shop. Front collision warning says not working,... but there is no code for that.
James, thanks for taking the time to leave us your honest feedback. We are disappointed to hear you did not receive top-notch customer service from us... and would like the opportunity to try and make this right with you, if we still can. Please give Mike Payne a call at (630) 598-4700 and we will do our best to make this better. We hope to hear from you soon.
Just a waste of my time when I should have just went to Western Ford instead. The main staff was rude at the front desk and so was the sales manager. I... would neve recommend this dealer people.
Jared, thank you for taking the time to bring this unfortunate situation to our attention. We would appreciate the opportunity to discuss the details ...of this situation so we can determine how we can assist you. Please give us a call at (630) 598-4700 at your earliest convenience so we can work with you to make this better. We look forward to speaking with you soon.
I have been buying cars from the Webbs since 1981. I have had my Roush Mustang in for preTrack service and the results are excellent. Competitive pricing,... excellent quality of work and outstanding customer service.
Thanks for giving us the opportunity to service your Mustang. We do our best to ensure nothing but a positive experience for our customers and are gla...d to hear that was what you received. If there's any other automotive need we can assist you with, please don't hesitate to let us know. Regards, The Packey Webb Ford Team
Experience was too lengthy and some steps could've been avoided. Everything stated to me initially did not hold true in the end.
Eric, thank you for leaving such a great review and high star rating. Check our social media pages to stay in the loop on product news and updates so ...we can help you again on your next visit!
Good customer listening. Fair trade in offer. Accommodating on vehicle test drives. Salesman spent good time in search of car that met our specifications.
Martin, your comments keep us motivated and working hard for all our guests! Please let us know if there is ever anything else we can do for you! Safe... travels!
Great service so far friendly people. Comfortable facilities.
Reviews like yours provide encouraging feedback. As one of our valued customers, we want to sincerely thank you for your business and we hope to see y...ou here again down the road!
You WILL NOT like this dealer compared to the others. Please avoid this dealer at all costs. People have been ripped off very much here, take your money... elsewhere.
I've recently experienced nothing but positive results in their new location. My car was fixed right. Bob the service writer did a outstanding job in... quoting my issues and listening to my concerns. Bob kept me up to date on what's going on throughout the repair. Very satisfied.
Hello Frank, we're glad to hear you are satisfied with the service we provide! If you ever need anything else from us, please feel free to give us a c...all or stop by. We're always happy to help!
Professional sales and service team who really value their customers by providing courteous staff in a modern facility
I?ve purchased 15 vehicles from Packey Webb Ford since 1997 and I am always happy with the experience