Packey Webb Ford

4.4 out of 5 4.4

Reviews

4.4 out of 5 4.4
283 lifetime reviews. A dealership's rating is calculated by averaging scores from reviews received in the past 24 months.

Read reviews that mention:

  • 4.0 out of 5
    November 16, 2020

    Very pleasant experience, nice people. Went through the purchase process quickly.

    4.0 out of 5
    Customer Service
    Not Applicable
    Quality of Repair
    4.0 out of 5
    Overall Facilities
    4.0 out of 5
    Buying Process
    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Edward Carberry, we appreciate your feedback of our Staff's outstanding service!

  • 5.0 out of 5
    November 12, 2020

    From start to finish my car buying experience with Packey-Webb was top notch. Ernie shopped the market for me to find the EXACT model I desired. He kept... me updated on his progress and found what I wanted. The purchase was fast, easy and a very fair deal. The follow-up after my purchase was second to none. Great customer focused experience that I have ever had at a car dealer

    5.0 out of 5
    Customer Service
    Not Applicable
    Quality of Repair
    5.0 out of 5
    Overall Facilities
    5.0 out of 5
    Buying Process
    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Mark Costa, thank you for your wonderful response to the quality of service our Staff provides! It is great to hear that we were able to go above and ...beyond your expectations and really help you out! We look forward to seeing you again!

  • July 14, 2016

    I have been buying cars from the Webbs since 1981. I have had my Roush Mustang in for preTrack service and the results are excellent. Competitive pricing,... excellent quality of work and outstanding customer service.

    5.0 out of 5
    Customer Service
    5.0 out of 5
    Quality of Repair
    5.0 out of 5
    Overall Facilities
    5.0 out of 5
    Buying Process
    Does recommend this dealer
    Came in for service or repair
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Thanks for giving us the opportunity to service your Mustang. We do our best to ensure nothing but a positive experience for our customers and are gla...d to hear that was what you received. If there's any other automotive need we can assist you with, please don't hesitate to let us know. Regards, The Packey Webb Ford Team

  • 5.0 out of 5
    November 1, 2020

    I recently had two bad experiences at other car dealers. Not at Packey Webb. I had a 2017 Expedition serviced and every aspect of the visit was exceptional.... From the customer waiting area to communication to the actual but lengthy service the dealership was terrific. I will not hesitate to return .

    5.0 out of 5
    Customer Service
    5.0 out of 5
    Quality of Repair
    5.0 out of 5
    Overall Facilities
    Not Applicable
    Buying Process
    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Karl Klockars, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Thank you again fo...r choosing Packey Webb Ford, and we hope to see you again soon!

  • 5.0 out of 5
    October 26, 2020

    Our entire experience was top notch from beginning to end. Thanks to Sergio and the rest of the staff for being welcoming, friendly and informative.

    5.0 out of 5
    Customer Service
    5.0 out of 5
    Quality of Repair
    5.0 out of 5
    Overall Facilities
    5.0 out of 5
    Buying Process
    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Ann Morrow, we set high expectations for ourselves so it?s gratifying to hear you had a great experience with us. As one of our valued customers, we w...ant to sincerely thank you for your business and we hope to see you here again down the road!

  • 5.0 out of 5
    October 25, 2020

    We have bought many cars from other Ford dealers and Packey Webb was by far the best experience we have had purchasing a new car. They made the dreaded... car buying experience a very professional, positive, quick and non stressful buy.

    5.0 out of 5
    Customer Service
    Not Applicable
    Quality of Repair
    5.0 out of 5
    Overall Facilities
    5.0 out of 5
    Buying Process
    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Donna, we're pleased to hear everything was completed to your satisfaction! At Packey Webb Ford, we value our customers and we look forward to seeing ...you on your next visit. Take care!

  • 5.0 out of 5
    October 21, 2020

    Very friendly and helpful salesman, very clean facility.

    5.0 out of 5
    Customer Service
    Not Applicable
    Quality of Repair
    5.0 out of 5
    Overall Facilities
    5.0 out of 5
    Buying Process
    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Sharon, thank you for taking the time to leave us your response to our Staff's outstanding customer service! At Packey Webb Ford, we value our custome...rs and we look forward to seeing you on your next visit. Take care!

  • 4.0 out of 5
    September 18, 2020

    Very good service, fast and friendly staffs .. l like to bring my truck there every time. ?

    4.0 out of 5
    Customer Service
    5.0 out of 5
    Quality of Repair
    5.0 out of 5
    Overall Facilities
    3.0 out of 5
    Buying Process
    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Mohammad, thank you for your kind words and this wonderful review! We hope you have a great day!

  • 5.0 out of 5
    September 18, 2020

    Best place awesome service Always been taken care of they?ll drive you to work

    5.0 out of 5
    Customer Service
    5.0 out of 5
    Quality of Repair
    5.0 out of 5
    Overall Facilities
    5.0 out of 5
    Buying Process
    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
  • 5.0 out of 5
    September 14, 2020

    I had an excellent experience with Packey Webb. I attribute this mostly to my salesperson Nondas Karvelas. He was helpful throughout the process without... being pushy. When I asked for information, he gave it to me. He was blunt and to the point- which I like. The one thing that I always appreciate when purchasing a new vehicle, and I have purchased 28 new ones in my life, is that when you ask the salesperson a question - they can answer it without having to talk to the sales manager first before they get back to you with the answer. Nondas was able to do this. Which made the process smoother and faster. Everyone else that I dealt with at Packey Webb was also very professional and helpful.

    5.0 out of 5
    Customer Service
    Not Applicable
    Quality of Repair
    5.0 out of 5
    Overall Facilities
    5.0 out of 5
    Buying Process
    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Thomas, thank you for your kind words and congratulations on your new vehicle! Our team is dedicated to providing top-quality service, and we're so ha...ppy to hear that your experience reflected this. We understand it is a big decision where you purchase your car from and we are grateful to have been chosen. If there is anything else we can do to assist you, please let us know. Take care!

View More Reviews