Reviews
Great service work was done and done right.
Great service work was done and done right.i would return for Any future service work
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
Easy-peasy The experience went as smooth as could be
Easy-peasy The experience went as smooth as could be hoped for. I'm very happy with my car shopping at PWF.
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- 5.0
- Does recommend this dealer
- Shopped for a used car
Thanks for letting us know your used Ford Explorer purchase went smoothly. We’re delighted you found the process easy. Enjoy many miles of great driving.
Very friendly staff, with prompt and efficient service.
Very friendly staff, with prompt and efficient service. Had a service van if you needed a drop off stop in several times to check in for clients that required its service. Also the chairs are quite comfortable and plenty with bottles of water available if you are thirsty
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- 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for highlighting our team’s efficient service and friendly approach. We’re pleased that the service van made drop-offs convenient and that our comfortable seating and refreshments kept you at ease during your Ford Transit-150 service. Your five-star rating means a lot to us and we look forward to helping you again.
Very helpful They picked up my car fixed issues and
Very helpful They picked up my car fixed issues and brought it back. I loved the service
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
We’re glad our pickup and delivery service made maintaining your Ford Fiesta convenient. It’s rewarding to know our technicians resolved the issues and returned your vehicle promptly. Thank you for sharing your kind feedback.
Extremely professional.
Extremely professional. Was very informative and helpful with my payment options He is awesome at his job
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a used car
Thank you for highlighting the professionalism and helpful payment guidance you received. We’re thrilled you’re enjoying your used Ford Fusion. Congratulations and thanks for the five-star review!
Salesman was knowledgeable and answered all my concerns
Salesman was knowledgeable and answered all my concerns to my satisfaction. Toal experience was easy. Great atmosphere!
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- 5.0
- Does recommend this dealer
- Shopped for a new car
We’re happy our sales team addressed your concerns and made the purchase process simple. Enjoy your new Ford Bronco Sport, and it’s great to hear the welcoming atmosphere made a positive impression.
Clean building and property.
Clean building and property. Charles was a relaxed, friendly and patient sales person. The trade-in and buying experience was very good.
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- 5.0
- Does recommend this dealer
- Shopped for a used car
Thank you for highlighting our clean showroom and grounds. We’re pleased our sales team provided a seamless and personalized experience during your Mazda3 trade-in and purchase. We hope to assist you again soon.
I flew in from Dallas to buy a truck it was supposed to
I flew in from Dallas to buy a truck it was supposed to be ready all it’s services done but it wasn’t fuel filter was not done it’s a 220 dollar service at Chevy and wheel bearings need done I was told there was nothing wrong with it . Also told it wasn’t making any noise when I left which is false it was making noise as soon as we left . I also asked if it had dents was told no it was good it has a dent on tailgate I’m just like wow and on bumper and tail light . A 13 hour drive turned into a 18 hour drive because of the noise very sad I was told bye the salesman there was nothing they will do . So I say this do not go there if there willing to lie to me what else are they doing .
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- 1.0
- Does not recommend this dealer
- Shopped for a used car
Thank you for your review. We're sorry your visit didn't go as planned, and we'd like to address these issues with our team. If it's possible to discuss your visit in more detail, please send us a message. We strive to make sure that all of our customers leave happy, and it's disappointing to learn that we missed the mark here.
I believe the work was done correctly.
I believe the work was done correctly. Unfortunately, when I arrived at the appointment the car part was not available. Waiting for delivery. So I had reschedule my appointment.
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- 3.0
- Does recommend this dealer
- Came in for service or repair
Thank you for taking the time to leave us a review. We apologize for the delay and inconvenience. We truly appreciate your business.
Kaitlynn was extremely professional, helpful,
Kaitlynn was extremely professional, helpful, knowledgeable, prompt, and polite. It was a pleasure working with Kaitlynn in your Service Department. When my Ford Explorer requires service again, I'll make sure to ask for Kaitlynn to work with. It was an enjoyable experience working with Kaitlynn.
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for sharing your experience with the service on your Ford Explorer. We’re glad our team member provided knowledgeable and prompt assistance. We appreciate your trust and look forward to helping you again.