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Reviews

Average Ratings

4.7
116 lifetime reviews.
  • Keeping me on the Road!

    I have been buying cars from the Webbs since 1981. I have had my Roush Mustang in for preTrack service and the results are excellent. Competitive ...

    Dealer Response

    Thanks for giving us the opportunity to service your Mustang. We do our best to ensure nothing but a positive experience for our customers and are...


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    I have been buying cars from the Webbs since 1981. I have had my Roush Mustang in for preTrack service and the results are excellent. Competitive pricing, excellent quality of work and outstanding customer service.

    Does recommend this dealer
    Came in for service or repair
    Did make a purchase
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    Dealer Response

    Thanks for giving us the opportunity to service your Mustang. We do our best to ensure nothing but a positive experience for our customers and are glad to hear that was what you received. If there's any other automotive need we can assist you with, please don't hesitate to let us know. Regards, The Packey Webb Ford Team


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  • Great team

    Just recently had my 20113 Ford Escape serviced for 40,000 mile service. I complimented the service manager that I really appreciated chatting wit...


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    Just recently had my 20113 Ford Escape serviced for 40,000 mile service. I complimented the service manager that I really appreciated chatting with Lisa to arrange my appointment time I requested. Within minutes I received an e-mail confirming my date and time. This chat feature makes it easy to schedule appointments instead of waiting for the operator to connect with the Service Dept. I also am impressed with the new construction east on Ogden. I am sure you and your customers will welcome this new building.

    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
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  • Great Customer Satisfaction

    This dealership was awesome to do business with. I purchased a new truck and they were by far the best dealership to choose from.


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    This dealership was awesome to do business with. I purchased a new truck and they were by far the best dealership to choose from.

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?

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  • Packey Ford Treated Me Right!

    This is the 2nd car that I have purchased from Packey in the last 3 years. They treat you right.


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    This is the 2nd car that I have purchased from Packey in the last 3 years. They treat you right.

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?

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  • Not the best experience.

    I went to this Dealership with good expectations and found out that not everyone is talking about the Webb Boys. I found the truck that I liked bu...

    Dealer Response

    Hello Frank, I am unable to find a record of your visit and I see you are from Crown Point Indiana, did you visit Packey Webb Ford in Downers Grov...


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    I went to this Dealership with good expectations and found out that not everyone is talking about the Webb Boys. I found the truck that I liked but they could not work with me on the price for my trade in. To make this short and simple, they need to work on better ways to convince customers not to leave the dealership, without every attempt to make the deal happen. I purchased the same F150 at a different dealership. Then two days after leaving the dealership,they call me and ask me if I am coming to look at the Truck-that I have already looked at. Not great Customer skills,confusion,and a willingness to let you walk out the door. I would pass on the Webb Boys.

    Does not recommend this dealer
    Shopped for a new car
    Did make a purchase
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    Dealer Response

    Hello Frank, I am unable to find a record of your visit and I see you are from Crown Point Indiana, did you visit Packey Webb Ford in Downers Grove Illinois or was it Webb Ford in Highland Indiana? Please call us and ask for Keith, if this did happen here I'd like to know more. Thank you!


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  • use adam P

    Make sure you talk to Adam Pineda at packeywebb!! hes great and knows what hes doing, he also made sure I got an awesome deal on my ar and I love ...


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    Make sure you talk to Adam Pineda at packeywebb!! hes great and knows what hes doing, he also made sure I got an awesome deal on my ar and I love my new car!! BUY A CAR FROM ADAM P!!!!!

    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
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  • Ford Fusion Energi

    It was fine, although it took a little longer than I would have liked


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    It was fine, although it took a little longer than I would have liked

    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
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  • Scheduled Service for Focus ST

    Professional, friendly, timely service and price as expected -- seems like a very good dealership with quality employees. Have dealt with these f...


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    Professional, friendly, timely service and price as expected -- seems like a very good dealership with quality employees. Have dealt with these folks since 1999 without a single complaint.

    Does recommend this dealer
    Came in for service or repair
    Did make a purchase
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  • Packey Webb Ford

    Very efficient, knowledgeable and helpful with buying our car. Took what we wanted in a car and found the exact one. The battery died and they ca...


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    Very efficient, knowledgeable and helpful with buying our car. Took what we wanted in a car and found the exact one. The battery died and they came right out and fixed it. They were very accommodating. We will use them again in the future.

    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
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  • Ford Transit Connect passenger vehicle

    Great experience both in inventory selection, purchasing experience and outstanding service department (no appointment needed for basics and very ...


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    Great experience both in inventory selection, purchasing experience and outstanding service department (no appointment needed for basics and very quick in and out), I highly recommend this dealer.

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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