Reviews
I needed an oil change and dropped my vehicle off with my
I needed an oil change and dropped my vehicle off with my wife. We picked up my vehicle and dropped hers off for an oil change. Mechanic discovered an oil leak and Nick called to let me know. He was very professional and we got all the work completed.
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
We are so glad that we had the opportunity to work with you, and that our team could make this a top-notch experience. We look forward to continuing to serve you in the future!
Professional and excellent service I have been a customer
Professional and excellent service I have been a customer of Packey Webb for many years. They continue to impress me with their professionalism and excellent service. The shuttle is a great plus!
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for choosing Packey Webb Ford. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again!
They did a great job servicing my car.
They did a great job servicing my car. It was very easy and relatively quick. The waiting area with WiFi and coffee is nice.
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit.
Great experience overall, very friendly and helpful.
Great experience overall, very friendly and helpful. Explained any issues that were found and the work that was needed to correct them.
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
It's great to hear that we were able to help you. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Packey Webb Ford!
I brought my car in because, when I accelerate, it makes
I brought my car in because, when I accelerate, it makes a loud humming noise. They said that nothing is wrong with my car. They said that hybrid vehicles can make a loud sound or engine roar when gasoline engine kicks in during acceleration.
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- Overall experience
- 4.0
- Does recommend this dealer
- Came in for service or repair
Thank you! We appreciate your business and look forward to helping you with any questions or future needs. Thank you for choosing Packey Webb Ford.
Packey Webb is a good dealership but a bit expensive.
Packey Webb is a good dealership but a bit expensive. They do a good job on the work.
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- Overall experience
- 4.0
- Does recommend this dealer
- Came in for service or repair
Thank you for sharing your experience with us! We're happy to hear it went well and truly appreciate your feedback.
First time at dealership everyone is nice & willing to
First time at dealership everyone is nice & willing to assist. Since issues/problems with vehicle 'transmission not in park & hill start assist not available and mainly unsafely issue/problem is vehicle putting itself pack in park sitting still.' I appreciate this dealership understanding me and trying to find a solution to issue/problem.
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- Overall experience
- 4.0
- Does recommend this dealer
- Came in for service or repair
Thank you so much for taking the time to share your feedback with us. We are delighted to learn about your positive experience! If there is anything else we can do to assist you, please do not hesitate to let us know. We are always happy to help!
The service was great.
The service was great. The guys were friendly. My overall experience was exceptional. I am overall pleased with my visit to this dealer
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for the five-star rating. Hearing that our friendly service made your Ford Escape visit exceptional means a lot to us.
Bought my Explorer here and have been returning for
Bought my Explorer here and have been returning for service since. Packey Webb has been very efficient and supportive. I especially want to applaud Tim my service manager for his thorough assistance and personal attention.
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
Knowing you trust our service department with your Ford Explorer time after time means a great deal to us. Hearing that our thorough assistance and personal attention met your expectations is truly rewarding.
Friendly people good service Comfortable waiting room and
Friendly people good service Comfortable waiting room and was explained every detail of service 10 out of 10
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
Knowing you found our waiting area comfortable and appreciated our thorough explanations means a lot to our service department. We’re glad our team could be so helpful during your Ford F-150 service.