Reviews
My 17 year old daughter saved for over 2 years for her...
My 17 year old daughter saved for over 2 years for her first car ,she purchased a 1999 S70 Volvo sedan, drove 2 1/2 hours to see the car , car was advertised on Craig's List as a great running car with no issues. bought the car as is, knowing it needed a few things , never made it home and was towed to Holman Volvo Egg Harbor Twsp, N.J. with total transmission failure. , car needs over 10 K worth of work , according to volvo the car undrivable and not safe , needs new transmission , missing front suspension parts and much more to make it safe and road worthy.Contacted M2 Auto group within 2.5 hours of the purchase and to our dismay .. they were totally unsympathetic and told us we purchased an as is vehicle. our argument is that we never even made it home from the purchase and the car was undrivable from approximately 2.5 hours after the purchase. Spoke to saleman several times, they in turn told us that they contact the owner of M2 autogroup and stated customers complaints and customer requested a return call. Owner refuses to return our calls to address the issue in a proper business manner. we just want a refund and to return the undrivable car.
- Customer service 3.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a used car