Houston Auto Sales

I feel duped and disappointed. Do not buy from this dealer! At first it was a great process. I bought the car basically over the phone and they shipped it. It arrived with damage on the front end from the shipper. The dealer told me they'd make it right... they sent me a late model basic car to use while they repaired mine. 2 weeks later I got my car back with still visible damage and a refusal to take any more responsibility. My just off lease EV came back with crappy body work, 8% charge, and tar all over the rear end. After a ton of back and forth with a manager they offered me a too small amount of money to buy me kdf but have yet to deliver. Its been another 2 weeks and counting... Bad dealer. Bad communication. Please avoid!

The price was competitive, the customer service experience was seamless, and I felt comfortable throughout.

From minute One to closing of sale, Robert provided great personal service, no pressures, answered inquiries very promptly. Went the extra-extra mile to make process easy and getting the car delivered Best experience in buying a car online or in person. Highly recommend. Thank you Rbert/Houston Auto Sales!!!!

List the 2018 tesla model s as a p100d when it is only a 100d. This makes the price look good when it is for a much cheaper car.

This has been the worst car-buying experience I have ever encountered. I spent days communicating with salesperson Marcus, requesting pictures, discussing car conditions, and prices, and exploring financing options. Their lack of professionalism was evident as they were unaware that Chase wouldn't approve a loan for their dealership. After I spent $300 for the inspection and told I would buy it. things took a turn for the worse when I was ready to purchase. Manager Emmen appeared, collected my loan information, checked my credit, and then began miscalculating taxes intentioned. Initially overcharging my taxes by $1500, even after a correction, there was still a $300 discrepancy. After finally providing the correct tax amount, I requested the next steps for the purchase, but Emmen claimed he needed to contact with the loan manager and then inexplicably stopped responding. Neither text nor call was returned the following morning. To my dismay, I discovered that the car had been sold, as their website already listed it as unavailable. This not only wasted a week of my time but also the $300 spent on the vehicle inspection. I missed out on other potential vehicles. After explicitly expressing my intent to purchase, they had me fill out forms and run my credit, only to intentionally mismanage fees and delay, ultimately selling the car without informing me. This is an incredibly dishonest practice! I strongly advise caution when considering purchasing a car from this dealership.

I wish I could say that I had all the great experiences with this dealership that I have read about in the reviews. I purchased a car from out of state and had it shipped to my house . The sales person told me they did repairs that never happened . Once the car arrived, I had to have those repairs done on it. I was told several lies throughout this process. The manager also provided paperwork showing where they had work done on a car but the invoice had no VIN number linking it to my car. I questioned the manager about this and she stated to me that she was sorry but they couldn’t provide any hard evidence that it was repairs done on my car. Two salesmen told me that the company would pay for the repairs but they never did. My experience has been terrible and I hope and pray no one else experience what I have with this company. I do not recommend this company to anyone. This experience has been a nightmare for me. All I asked for is honesty. I trusted them and now I regret that. Good luck to anyone that chooses this company.

Don't waste your time this dealership is full of shipping I filed an complaint with the BBB and taking it further I was already pre-approved did the dealer app was told what the terms were was also asked to bring an extra $1000 for the down-payment told them I was on my way remind you they already did the hard inquiry at this point when I told them I would be there I'm a few hours they didn't want to wait and said someone else was looking at the car that's bad business STAY AWAY Mark the suppose to be finance guy and Enzo the salesman are pieces of xxxx

Excelente Atención, el mejor dealer para los latinos. Me ayudaron a conseguir mi Toyota corolla sin tantos requisitos. Gracias a Crystal Rivas por ayudarme en todo el proceso. 👍🤝

This is the worst Dealership I have ever been too. They sell ragley cars thats no good. They will put the machine on the car to turn off the check engine light. I was going to buy a 2013 Dodge Durango, but it had to many problem that they didn't want to fix.. Marc,Mark,Moe and the other lady there are bad Saleman.

Walked in and spoke to sales manager Emin, in my typical experience buying a car is very exhausting process but Emin was very friendly never pushed for anything that didn’t seem interested to me. He worked with me on bad credit and got the best rate compared to other dealers/banks. It really took me an hour to decide on car since I had already looked at it through online and rest the process was very smooth. Never pushed on buying extended and gap warranties (even though mostly the only way for them to make money except financing). Overall very pleased with my experience, will be going back for another SUV and recommend other to check out this place as well. Talk to Emin and he won’t waste your valuable time.