Coastal Volkswagen

Bought a pre owned vehicle from Coastal. It was a pleasant process- everyone I spoke to was very kind and friendly. I was able to complete the deal quickly and drive home the car the same day. There was a windshield issue that appeared between test drift and purchase which took a couple weeks to sort out, but Coastal made it right and I am satisfied with the service center’s response.

Nice people john and johnny. Thank you so much .I m so happy with vw tiguan

My first time bringing my new, used Atlas in for inspection sticker and oil check. Very kind, professional and efficient. I will be bringing my Atlas to Coastal for all services needed moving forward. Ryan was great. I've dealt with Johnny in the Sales Department, also first-rate.

On time, very professional and pleasant. Kept me updated on the status of my vehicle.

The tires have date codes of 2017 and 2018. I chose this dealership for my tires specifically because I trusted them, but now I’m questioning every part that’s ever been installed by them. Could have gotten better deals at several local tire shops, but I figured the dealership would be more trustworthy—whoops. Most normal people change their tires if they’re 5 years old, nobody with a brain would buy 5 year old tires even if they’ve never been used. The service rep and the service manager seemed like decent enough guys and I wonder if they even know that they’re selling new-old-stock. The service manager gave me a coupon for a free oil change because it took so long, which was a stand-up move and makes me think he doesn’t know they’re installing old parts. The technician did good work, but he either doesn’t care that the tires were old or didn’t even bother to check the date codes—both unacceptable if you ask me.

They were professional, courteous and keep me informed as my repair progressed. Overall a very good experience for me as a customer.

They do everything right from check in to check out they're courteous, efficient and thorough.

Friendly staff. Lance Ward was informative without being pushy. He listened to our needs and we came back to buy the VW Atlas based in part on our initial experience. We did not have to pay a penny over MSRP and were guided through the buying process with care.

There was an issue with my rims. They stood up for me and completed the job to perfection. Thank you

Chris was great to deal with no high pressure sales tactics very informative kept me updated as to what was going on with vehicle