Reviews
Write a reviewExcellent customer service!
Excellent customer service! The dealership is always clean and service is always exceptional! I recommend Coast VW to all my friends and family.
Thank you dannismurf11, for taking the time to share this positive review with our service team at Coastal VW.
Excellent service.
Excellent service. Friendly and courteous staff. Answered all of my questions, and explained what items were covered under warranty.
Thank you carolfurey, for sharing your positive review with us at Coastal VW, We appreciate your business .
Always found them to be prompt, efficient and timely, in
Always found them to be prompt, efficient and timely, in the same fashion the Coastal Nissan dealership functions
Thank you Eric, for sharing your positive feedback with our service team at Coastal Dealerships ,We truly appreciate your business and look forward to seeing you again soon!!
They were friendly and helpful, didn’t put too much
They were friendly and helpful, didn’t put too much pressure on me to buy, but worked to get me a price I was comfortable with.
Thank you quistl, for sharing your feedback with Chris and our sales team at Coastal VW. We're glad you had a good experience and we look forward to seeing you again in future !!
Easy to schedule an appointment and add an inspection
Easy to schedule an appointment and add an inspection sticker. Work completed on time. Thanks!
Thank you Amanda, for sharing your feedback with our service team at Coastal VW, we look forward to seeing you again !!
Bruce & team were very accommodating & able to get my
Bruce & team were very accommodating & able to get my car's brake job done within the time quoted, and without scheduling an appointment.
Thank you Lou, We're glad you had a good experience working with Bruce and our service team , We truly appreciate your business at look forward to seeing you again at Coastal VW.
5 He was very personable.
5 He was very personable. Had a great easy demeanor. This was the least painful car buying experience have had. He was a rockstar. And funny too!!
Thank you cbfabulous@gmail.com, for your feedback , We're glad you had a good experience working with Johnny and our sales team at Coastal VW !!
Fast and efficient The experience was very fast and
Fast and efficient The experience was very fast and efficient. The wait area was nice and affordable me the opportunity to get some work done
Thank you joemorrissey4@gmail.com, for sharing your feedback with our service team at Coastal VW, W e truly appreciate you business.
Didn’t know if there would be a loaner or not.
Didn’t know if there would be a loaner or not. Pretty big inconvenience. Need to penalize those who don’t return on time and have a better system for scheduling loaner cars.
I love that they have worked on the tdi for 10 years now.
I love that they have worked on the tdi for 10 years now.. mostly no issues, when they have arrived they get it covered under warranty when eligible. They mostly make sure I get a loaner as I need to get to grandchildren most days. I love Justin to work on my car and they make that happen. I tell Ryan Getzinger I want to drive this car until 500,000 miles , that's the goal...Tim, well it comes naturally to him to be kind, if he doesn't have an answer he gets back to you as soon as he can. I know I've taken longer than I should with him...eek, he is still patient and kind with me. I think he is a polite young man. Tim remembers and goes above and beyond to make things right. I usually have Bruce and Tim most recently, they may be the only ones there I am not sure. I pretty much make sure that when I call with an issue as there has been at least one on going issue, that has been repaired at least 2 times and has been responsible for many trips to the shop. Annnnd Bruce sounds like Ryan and vice, verse so I am not positive always whom I am speaking with on the phone..... lol Overall, I haven't let anyone else touch my vehicle and hopefully I don't have to....prayers for a very long life with this car, we love it and literally have conversations on which vehicle to get if God forbid we need to replace it ever and come up empty every time!!! Sad they stopped them in the USA!!!
Thank you barbespo, for your positive review, We're glad to have such loyal customers and help us to share the word about us ,We really appreciate your business ,look forward to next time thank you again !!