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2015 state dealer award
View 2 awards
2015 state dealer award
2015 consumer dealer award

Reviews

(422 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Toyota of New Orleans from DealerRater.

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I’m just please with the service that is given at Toyota...

I’m just please with the service that is given at Toyota when you have people like Robert and Mr. Charlie there you can’t go wrong.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

Courtney was friendly, courteous, and professional. The...

Courtney was friendly, courteous, and professional. The service was done very quickly. The atmosphere and environment was very pleasant. All of the staff was very friendly and spoke as they came in contact with me.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

Efficient and timely. Not one person in the dealership...

Efficient and timely. Not one person in the dealership had on a face mask today.

Rating breakdown (out of 5):
  • Customer service 3.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.
Consumer response

I made an appointment by phone with Lorenzo but when I got there at 2 there was no appointment although I got a email verification.

I have purchased several vehicles from this dealership...

I have purchased several vehicles from this dealership and have never experienced a problem with sales or service personnel.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Consumer response

This is my response. MD NAVARRE NAVARREMEDIA NEW ORLEANS @NAVARRE__ ON TWITTER

Although we are still recovering from Hurricane Ida, the...

Although we are still recovering from Hurricane Ida, the customer service and people were great.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

Robert was very professional he explained that their...

Robert was very professional he explained that their would be a wait but my appointment was acknowledged. Robert was also very curiously throughout the communication phases.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

Yesss

I went in for maintenance. The scheduled appointments is great. No long waits very efficient and organized. The waiting area was clean and the staff was extremely professional. Thanks

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Excellent sales staff very polite and curtious finance...

Excellent sales staff very polite and curtious finance managers excellent service would definitely recommend to anyone

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

Amazing

Fantastic service. I got my car back in the appropriate time and it looks brand new. The staff were courteous and prompt. Definitely would recommend them.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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As always, Robert in the Service Department, was great!...

As always, Robert in the Service Department, was great! He is professional and always makes the customer’s experience a pleasant one.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.