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Ramey Toyota

(1,057 reviews)

Reviews

(1,057 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Ramey Toyota from DealerRater.

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Friendly staff and mechanics.

Friendly staff and mechanics. You receive a print out of everything they have done for your vehicle.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Dealer response

Thank you, Troy, for your wonderful review! We're thrilled to hear that you found our staff and mechanics friendly and appreciated the detailed printout of the services performed on your vehicle. At Ramey Toyota, we strive to provide transparent and high-quality service to all our customers. We look forward to seeing you again for your future automotive needs! - The Ramey Toyota Team

Brent, Sheila and Lee are all so very responsive and

Brent, Sheila and Lee are all so very responsive and truly want to take care of me and my family as a loyal customer. They are terrific.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Dealer response

Thank you for the wonderful 5-star review, Lonnie! We are thrilled to hear that Brent, Sheila, and Lee provided you with exceptional service. At Ramey Toyota, we always strive to take care of our valued customers like you and your family. We appreciate your loyalty and look forward to continuing to meet your automotive needs. See you next time! - The Ramey Toyota Team

Quick, easy, salesman knowledgeable and finance

Quick, easy, salesman knowledgeable and finance department was reasonable quick and easy. Good experience all around

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Thank you for the 5-star review, Betty! We appreciate your kind words about your experience at Ramey Toyota. We're pleased to hear that our team provided you with quick and easy service. We look forward to assisting you again in the future! - The Ramey Toyota Team

Sheila in the service department is always efficient and

Sheila in the service department is always efficient and honest. The new guy, I forgot his name was excellent too!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Dealer response

Thank you, Michael, for your kind words! We're thrilled to hear that Sheila and our new team member provided you with excellent service. We appreciate your feedback and look forward to assisting you with all your vehicle needs again in the future. Safe travels! - The Ramey Toyota Team

Sheila worked me in for a oil change and sticker i left

Sheila worked me in for a oil change and sticker i left the vehicle to pick up later

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Dealer response

Thank you for choosing Ramey Toyota for your oil change needs. We appreciate your review and look forward to assisting you with any future services you may need. See you next time! - The Ramey Toyota Team

I was just there for a minor problem.

I was just there for a minor problem. So I was in and out very quickly. Service guy very nice and accommodating. Thank you!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Dealer response

Thank you for choosing Ramey Toyota, Linda! We're glad to hear that you had a positive experience during your visit for the minor problem. Our team always strives to provide excellent service efficiently. We look forward to assisting you again in the future! - The Ramey Toyota Team

Easy and very simple process to purchase a Toyota.

Easy and very simple process to purchase a Toyota. Robie was the best salesman we could have ever asked for. Not only did he know about the Toyota but was fast to get the deal done. He valued our time and us as customers.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Thank you, James, for the 5-star review! We're thrilled to hear about your positive experience purchasing a Toyota at Ramey Toyota. We're delighted that Robie provided excellent service and made the process easy for you. We appreciate your kind words and hope you enjoy your new Toyota. Don't hesitate to visit us again for any future needs or share your experience with others! - The Ramey Toyota Team

Bennie Burrell my sales representative was outstanding!

Bennie Burrell my sales representative was outstanding! As well as John Repass being instrumental in getting me the best finance option!! All my concerns about my Toyota were addressed and resolved above and beyond what any other dealership has ever offered!!!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Dealer response

Thank you, Melinda, for your fantastic review of Ramey Toyota! We are thrilled to hear that Bennie and John provided you with outstanding service during your visit. We always strive to go above and beyond to address and resolve our customers' concerns. We look forward to welcoming you back in the future and appreciate you sharing your positive experience. - The Ramey Toyota Team

Customer service was outstanding!

Customer service was outstanding!! My salesman, Doug Neal, was very knowledgeable in showing us and explaining to us the vehicle that was perfect for our needs. Ramey is absolutely blessed to have Doug Neal on their sales staff with his expertise in technology. I would highly recommend him for all your Customer Service and Professional Support!!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Thank you, Richard, for your glowing review! We are thrilled to hear that you had an outstanding experience at Ramey Toyota with Doug. We are proud to have Doug on our team, showcasing his knowledge and expertise to find the perfect vehicle for you. Thank you for recommending Doug and our dealership - we look forward to serving you again in the future! - The Ramey Toyota Team

The salesman and the sales manager were always quick to

The salesman and the sales manager were always quick to respond to my phone calls and emails. Their answers were always clear and concise with no doubt left in my mind so that I was better able to make an informed decision. I believe I was given a fair and reasonable trade offer on my used vehicle. And even after the sale we have continued to open communication regarding any questions that I have had. I recommended to two friends who anticipate a new car purchase in the upcoming year.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Thank you, Charles, for sharing your positive experience with us at Ramey Toyota. We appreciate your kind words about our salesman and sales manager. It's great to hear that you felt well supported throughout the whole process and that you received clear and fair communication. We look forward to assisting you with any future questions. We are thrilled to have your recommendations and can't wait to help your friends with their upcoming car purchases. See you next time! - The Ramey Toyota Team