Reviews
Knowledgable sales peple.
Knowledgable sales peple. Great selection. Responsive to questions, smooth aales proxess. No pressure. In the end i got a great car.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
We're happy to hear that you had a smooth and pressure-free experience with our knowledgeable team at Folsom Lake Hyundai. Enjoy your new car, and thank you for choosing us!
The service of all the people contacted at the dealer was
The service of all the people contacted at the dealer was excelent at all levels
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- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Rob, thank you for reaching out to Folsom Lake Hyundai and leaving us a five-star review!
Ed Higgins did a great job for me.
Ed Higgins did a great job for me.He was well versed on the Hyundai Palisade.His expertise was far beyond what I expected .Answered all my questions.His friendliness and his ability to have me understand the car was superb.All of the staff was also very helpful.I would recommend your staff and Folsom Lake Hyundai anytime.Thank You John & Georgia Dixon
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
John, it's great to know that Ed and our team at Folsom Lake Hyundai exceeded your expectations! We're glad you found the Palisade information helpful. Thanks for recommending us - we appreciate it!
Service & repair for my Sonata
Folsom Hyundai employees are ALL first rate. Elena went out of her way to give me great service. The Elk Grove & Roseville stores are also tops.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Hi Terry! Thank you so much for your kind words about our team at Folsom Lake Hyundai. We're glad to hear that Elena provided you with excellent service. We appreciate your support and hope to see you again soon!
My salesman “Zee” was the best. He took the time to...
My salesman “Zee” was the best. He took the time to really listen to my wants and needs in order to find the perfect vehicle for my family. Excellent customer service.
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- Buying process —
- Quality of repair —
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Buying our new Santa Fe
Buying our new Santa Fe was a pleasure due to the kindness and diligence of our Salesman Dave Lowrance. In the past purchasing a car has been a very lengthy experience. We drove away with the car of our dreams. Thank You Dave.
- Customer service 5.0
- Buying process —
- Quality of repair —
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Hi Bill, thanks for your feedback on your recent visit to our Folsom Lake Hyundai. I'm glad to hear that Dave was able to assist you with choosing the perfect vehicle and that you had such a positive experience. We hope you will continue to enjoy your Santa Fe!
Easy, gentle car buying
I liked best that David didn't pressure me. I test drove at several dealerships.. David didn't try to push their car on me. He did an excellent job of explaining features and how to work the technology. The paperwork was also painless. The guy was pleasant and professional. Their highest quality for me was they allowed me to take my time thinking about my decisions.
- Customer service 4.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Great experience overall.
David was very helpful in getting us the SUV we wanted and spent a long time teaching us all about our new vehicle. Would definitely buy from David again.
- Customer service 5.0
- Buying process —
- Quality of repair —
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Good dealership, good people
Probably the best dealership in Folsom area. There are a few good people that bring the dealership service standards up (bought a car recently and enjoyed working with Dave Lawrance, Jerry Eastman, and Ed Weaver). If the next car I am buying is Hyundai (high chance), then this will be the dealership. Roseville Hyundai (bought from them too) also is a good one.
- Customer service 5.0
- Buying process —
- Quality of repair —
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Buying a new Hyundai
Sam and David were very professional and polite. They answered all of our questions and helped us understand the different options available. This was one our most hassle-free car buying experience ever. It could have partly been because we had the True Car quote, but I am sure it was also partly because they knew how to do their job right and provide great customer service to their buyers.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car