Reviews
Write a reviewThe Best Honda Buying Experience Ever !
The last time that I bought a car (14 years ago) was at another local dealer. The purchase experience was so bad that I dreaded going to look for a new car. I did not feel any pressure from the salesman or general manager at any time during my car research at the J.P. Thibodeaux Honda dealership. I loved that my salesman, Mike Lemoine, was extremely knowledgeable about all of the features on the 2020 CR-V touring models. He really took his time to explain to me how all of the features worked on the car. The other thing that I loved was that each of the deparments worked so closely together. Mike also tooked the time to introduce me to the team members in the service department. I was so impressed with Mike that I asked him for some of his cards so that I could hand them out to people who were interested in buying a Honda. You could tell that a team environment is very important to the owner, Joe Thibodeaux. I also compared prices with 20 other Honda dealers in my area and Ryan Menard, General Manager, was able to secure for me a lower price than any of the 20 other Honda dealerships.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Amazing Staff
It was great and my car is like brand new! The people were very nice and even washed my car for me.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
The Best Service Dept. Experience
The way that you are always treated as a valued customer. You are always treated with Ole fashioned customer service, that makes the customer feel appreciated.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Awesome Experience “”
All employees were very courteous and genuinely interested in me. Listened to me! Truly went out of their way to understand what my needs were.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Great service and very courteous and helpful
Very courteous and helpful associates. Great service and having your vehicle ready when promised. Have a great way of keeping you informed of all needed services and repairs.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Great Service, Clean facility and friendly staff
Greg the sales associate was patient and not pushy. This kept me around longer and not feel under pressure. Everyone was professional and courteous.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Great
Personal service with attention to detail. Safety measures with the virus. Allowing us to test drive alone to make for social distancing.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Great service
Was met outside. Service representative was very courteous and immediately dsent my car to the service department. All went well.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Great service and clean
Service was quick with buying the new car and all Kia Associates that help with buying the new car were professional and friendly
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Great dealership
This place has a very friendly staff. They will answer all the questions and go out of the way to help you. The advisors in service department are very knowledgeable and have a great customer service skills.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase