Reviews
I was very serious about purchasing 2 vehicles for our
I was very serious about purchasing 2 vehicles for our twins. I called to negotiate and asked for their best out the door price. The response was very poor. The price before tax, tag, title and doc fee actually went up. They would not even honor the advertised price, much less negotiate in any way. I would not choose to work with them. I was told that hey were "going back and forth" with the sales manager for hours. That clearly was not the case. I was repeatedly told to " check what other dealers have" "go check out other dealers" Overall a horrible experience.
I was very serious about purchasing 2 vehicles for our
I was very serious about purchasing 2 vehicles for our twins. I called to negotiate and asked for their best out the door price. The response was very poor. The price before tax, tag, title and doc fee actually went up. They would not even honor the advertised price, much less negotiate in any way. I would not choose to work with them. I was told that hey were "going back and forth" with the sales manager for hours. That clearly was not the case. I was repeatedly told to " check what other dealers have" "go check out other dealers" Overall a horrible experience.
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- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 2.0
- Does not recommend this dealer
- Shopped for a new car
- Did not make a purchase
Thank you for taking the time to share your experience with us. We’re truly sorry to hear that your recent interaction fell short of your expectations. This is not the level of service we strive to provide, and we understand how frustrating this must have been during such an important decision for your family. Your feedback is valuable, and we’d like to learn more about what happened so we can address these concerns internally and improve our process. Please don’t hesitate to reach out to our General Sales Manager, Bobby Arshad, at barshad@mazdaclt.com. We hope to have the opportunity to make things right.
Moe was great and gave us the best deal possible!
Moe was great and gave us the best deal possible! Very knowledgeable and highly recommend!
Moe was great and gave us the best deal possible!
Moe was great and gave us the best deal possible! Very knowledgeable and highly recommend!
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Paula, thanks for the fantastic review! We're so happy to hear that Moe provided you with top-notch service and a great deal. Your recommendation means a lot to us, and we look forward to serving you again!
I just got my 4th CX-5 in 10 years - all from Mazda of
I just got my 4th CX-5 in 10 years - all from Mazda of South Charlotte. Taylor was great to work with. I arrived at the dealership at 845 am on a Saturday for an oil change/tire rotation on my leased 2022 CX-5 with the intention to talk to someone about turning the car in early and getting into a 2025 (because I love having new tech!). Taylor listened to exactly what I wanted in order to make it happen that day and I was driving away in my new CX-5 around noon.
I just got my 4th CX-5 in 10 years - all from Mazda of
I just got my 4th CX-5 in 10 years - all from Mazda of South Charlotte. Taylor was great to work with. I arrived at the dealership at 845 am on a Saturday for an oil change/tire rotation on my leased 2022 CX-5 with the intention to talk to someone about turning the car in early and getting into a 2025 (because I love having new tech!). Taylor listened to exactly what I wanted in order to make it happen that day and I was driving away in my new CX-5 around noon.
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- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
This dealership is fabulous đź‘Ś I saw Peter and he walked
This dealership is fabulous 👌 I saw Peter and he walked me through the buying process, we took a test drive, and he never made feel pressured. It was such a joy to have him as my salesman. I then went to finance who had the funniest coffee mug on desk. ❤️ he too was great. He explained all the paperwork in detail , which made me more comfortable in buying the car and then we got to the interest rates. This dealership bet the interst rate i had from my bank. I was so happy. The young lady at the front was so sweet and nice. She was very pretty and helpful. Everyone there made this process enjoyable and I couldn't be happier with the purchase. Thank you so much. 💓
This dealership is fabulous đź‘Ś I saw Peter and he walked
This dealership is fabulous 👌 I saw Peter and he walked me through the buying process, we took a test drive, and he never made feel pressured. It was such a joy to have him as my salesman. I then went to finance who had the funniest coffee mug on desk. ❤️ he too was great. He explained all the paperwork in detail , which made me more comfortable in buying the car and then we got to the interest rates. This dealership bet the interst rate i had from my bank. I was so happy. The young lady at the front was so sweet and nice. She was very pretty and helpful. Everyone there made this process enjoyable and I couldn't be happier with the purchase. Thank you so much. 💓
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- Quality of repair —
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
This is my second experience purchasing a vehicle from
This is my second experience purchasing a vehicle from Mazda South Charlotte, and once again, they exceeded expectations. In July 2025, we purchased a Mazda CX-50, which my daughter absolutely loved. Unfortunately, in November 2025, an unlicensed and uninsured driver ran a stop sign, causing a rollover accident. Thankfully, the vehicle's safety features held up remarkably well, and my daughter walked away with only minor injuries. Although the car was totaled, she was eager to replace it with another CX-50. Given the outstanding service we received during our first purchase, we returned to Mazda South Charlotte. While our previous salesperson was no longer there, we were fortunate to work with Elizabeth, who provided excellent assistance. Despite arriving just over an hour before closing, both the sales and finance teams stayed late to finalize the purchase. This level of dedication was particularly appreciated, as we live approximately 45 minutes away. Mazda South Charlotte not only found the exact vehicle we wanted but also worked within our requested payment range while providing a lifetime powertrain warranty. Additionally, we received a military discount and a Mazda loyalty discount, which made the deal even better. The entire process was seamless, efficient, and stress-free. Elizabeth was a pleasure to work with, and although I regret not recalling his name, the finance manager went above and beyond, even missing his Friday night dinner reservations to assist us. Thanks to their exceptional service, my daughter was able to drive off in her second brand-new Mazda in just six months. I highly recommend Mazda South Charlotte for their professionalism, commitment to customer satisfaction, and willingness to go the extra mile.
This is my second experience purchasing a vehicle from
This is my second experience purchasing a vehicle from Mazda South Charlotte, and once again, they exceeded expectations. In July 2025, we purchased a Mazda CX-50, which my daughter absolutely loved. Unfortunately, in November 2025, an unlicensed and uninsured driver ran a stop sign, causing a rollover accident. Thankfully, the vehicle's safety features held up remarkably well, and my daughter walked away with only minor injuries. Although the car was totaled, she was eager to replace it with another CX-50. Given the outstanding service we received during our first purchase, we returned to Mazda South Charlotte. While our previous salesperson was no longer there, we were fortunate to work with Elizabeth, who provided excellent assistance. Despite arriving just over an hour before closing, both the sales and finance teams stayed late to finalize the purchase. This level of dedication was particularly appreciated, as we live approximately 45 minutes away. Mazda South Charlotte not only found the exact vehicle we wanted but also worked within our requested payment range while providing a lifetime powertrain warranty. Additionally, we received a military discount and a Mazda loyalty discount, which made the deal even better. The entire process was seamless, efficient, and stress-free. Elizabeth was a pleasure to work with, and although I regret not recalling his name, the finance manager went above and beyond, even missing his Friday night dinner reservations to assist us. Thanks to their exceptional service, my daughter was able to drive off in her second brand-new Mazda in just six months. I highly recommend Mazda South Charlotte for their professionalism, commitment to customer satisfaction, and willingness to go the extra mile.
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- Buying process —
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
I had a good experience purchasing my Mazda CX-50 @
I had a good experience purchasing my Mazda CX-50 @ Mazda of South Charlotte. Taylor Perrota was great at helping me through the process. She is very knowledgeable about the different special features that were available which made it easy to make my choice on which vehicle to buy.
I had a good experience purchasing my Mazda CX-50 @
I had a good experience purchasing my Mazda CX-50 @ Mazda of South Charlotte. Taylor Perrota was great at helping me through the process. She is very knowledgeable about the different special features that were available which made it easy to make my choice on which vehicle to buy.
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- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
I had the pleasure of working with Moe of Mazda South
I had the pleasure of working with Moe of Mazda South Charlotte, and truly enjoyed my experience! Moe was so kind to me and my family, and the entire staff at South Charlotte Mazda has been nothing but awesome! There's a lot of places "out there" where you can buy a car, but there are not a lot of places that offer kindness, respect and an overall great experience.....South Charlotte Mazda offers all of that. A big shout out to them and to Moe!!!
I had the pleasure of working with Moe of Mazda South
I had the pleasure of working with Moe of Mazda South Charlotte, and truly enjoyed my experience! Moe was so kind to me and my family, and the entire staff at South Charlotte Mazda has been nothing but awesome! There's a lot of places "out there" where you can buy a car, but there are not a lot of places that offer kindness, respect and an overall great experience.....South Charlotte Mazda offers all of that. A big shout out to them and to Moe!!!
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Very professional and knowledgeable staff.
Very professional and knowledgeable staff. Moe worked with us to get us exactly what we were looking for and then some. Moe did a great job in showing me all of the great features of the CX5 and was patient with my many questions. We were also impressed by the seamless transaction dealing with financing. Both Moe and Dakota did a great job and we were out the door with my new care and financing in 2.5 hours. Thank you!
Very professional and knowledgeable staff.
Very professional and knowledgeable staff. Moe worked with us to get us exactly what we were looking for and then some. Moe did a great job in showing me all of the great features of the CX5 and was patient with my many questions. We were also impressed by the seamless transaction dealing with financing. Both Moe and Dakota did a great job and we were out the door with my new care and financing in 2.5 hours. Thank you!
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
I had an excellent experience working with Moe at Mazda
I had an excellent experience working with Moe at Mazda of South Charlotte. From the moment I met him, Moe was professional, friendly, and attentive. He took the time to thoroughly explain every detail of the CX-5. Throughout the process, Moe remained kind, helpful, and made sure I felt confident and comfortable with my decision. His dedication to providing outstanding customer service was clear, and I couldn’t be happier with my new CX-5. I highly recommend Moe to anyone in search of a knowledgeable, caring salesperson!
I had an excellent experience working with Moe at Mazda
I had an excellent experience working with Moe at Mazda of South Charlotte. From the moment I met him, Moe was professional, friendly, and attentive. He took the time to thoroughly explain every detail of the CX-5. Throughout the process, Moe remained kind, helpful, and made sure I felt confident and comfortable with my decision. His dedication to providing outstanding customer service was clear, and I couldn’t be happier with my new CX-5. I highly recommend Moe to anyone in search of a knowledgeable, caring salesperson!
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- Buying process —
- Quality of repair —
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
This is the second CX 5 that I have gotten from Mazda of
This is the second CX 5 that I have gotten from Mazda of South Charlotte and Moe Bedwan. He knows the product and is not pushy in trying to make a deal. Moe and the sales/finance team once again worked to get the vehicle and sale price to fit my desired payment. I had already visited several other Mazda dealerships closer to my hometown and none of them gave me a price in the ballpark of my desired payment. I highly recommend talking to Moe and Mazda of South Charlotte if you are looking for a new Mazda. Btw, This is my 5th CX-5, they are great vehicles!
This is the second CX 5 that I have gotten from Mazda of
This is the second CX 5 that I have gotten from Mazda of South Charlotte and Moe Bedwan. He knows the product and is not pushy in trying to make a deal. Moe and the sales/finance team once again worked to get the vehicle and sale price to fit my desired payment. I had already visited several other Mazda dealerships closer to my hometown and none of them gave me a price in the ballpark of my desired payment. I highly recommend talking to Moe and Mazda of South Charlotte if you are looking for a new Mazda. Btw, This is my 5th CX-5, they are great vehicles!
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- Quality of repair —
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Thanks, Mark! We're thrilled to hear about your positive experience with Moe and our team. It's fantastic to know you found the perfect Mazda CX-5 at a price that works for you. We appreciate your loyalty and recommendation—enjoy your new ride!