[{"id":437640,"personPtyId":32516593,"firstName":"Dan","lastName":"Powell","titleText":"Salesperson","shortBioText":"I have been at Russ Darrow Chrysler Dodge Jeep Ram for just over a year as Sales Consultant and absolutely love my new job!\r\nI worked at a Manufacturing Facility for just under 16 years before coming to Russ Darrow so I know what the \"Hard Work\" statement absolutely means. I love to help others and that defines this job, Helping others! \r\nI'm an EMT for Newburg Fire & Rescue and an AED- CPR- First Aid Instructor for Moraine Park. I love going hunting, fishing, and spending time with my family!","emailTxt":"dan.powell@russdarrow.com","combinedEmpAvgRatingNbr":5,"combinedRecentReviewCnt":4,"combinedEmpReviewCnt":70,"imageUrl":"https://cdn-user.dealerrater.com/images/65ca845c759d.jpg","drDealerId":107497,"dealerEmpStartDtUtc":"1470009600","industryStartDtUtc":"1470009600","certifiedEmployee":true,"deptDscrp":"Sales"},{"id":466316,"personPtyId":35493997,"firstName":"Jim","lastName":"Dunker","titleText":"salesperson","shortBioText":"Served for 16-Years in Defense and National Security, followed by 20-years in Management and private business ownership along with my wife Dawn (She does the hard stuff every day).\r\n\r\nWe have four children (14-year-old girl, 15-year-old girl, 21-year-old girl, a 28-year-old son) and 5-year-old grandson.\r\n\r\nThis is my first position in sales. I intend to make the following paramount in my work: \r\n1.) Honesty\r\n2.) Good Communication\r\n3.) Understanding the Customer's Needs\r\n4.) Understanding the Products\r\nWith this goal in mind: To make sure the customer finds a good value and that they are happy with their purchase.","emailTxt":"James.Dunker@russdarrow.com","combinedEmpAvgRatingNbr":4.9,"combinedRecentReviewCnt":9,"combinedEmpReviewCnt":17,"imageUrl":"https://cdn-user.dealerrater.com/images/9bb946bb047c.jpg","drDealerId":107497,"dealerEmpStartDtUtc":"1512086400","certifiedEmployee":true,"deptDscrp":"Sales"},{"id":451177,"personPtyId":33972618,"firstName":"SCOTT","lastName":"FALTER","titleText":"SALES MANAGER","shortBioText":"","emailTxt":"SCOTT.FALTER@RUSSDARROW.COM","combinedEmpAvgRatingNbr":4.9,"combinedRecentReviewCnt":0,"combinedEmpReviewCnt":17,"imageUrl":"https://cdn-user.dealerrater.com/images/cbc36ea101e2.jpg","drDealerId":107497,"dealerEmpStartDtUtc":"1459468800","industryStartDtUtc":"1304208000","certifiedEmployee":true,"deptDscrp":"Management"},{"id":437649,"personPtyId":32953783,"firstName":"Rick","lastName":"Hodge","titleText":"Salesperson","shortBioText":"I moved to Wisconsin from West Michigan in 2012. After working as a utility locator for a few years, I joined Russ Darrow Group February of 2016. I really enjoy what I do and I try to pass that along to every guest I work with. I aim to make the buying process as easy as possible while having some fun along the way. I'm an avid football and hockey fan, and a father to my amazing son, Liam.","emailTxt":"Richard.Hodge@russdarrow.com","combinedEmpAvgRatingNbr":4.8,"combinedRecentReviewCnt":1,"combinedEmpReviewCnt":21,"imageUrl":"https://cdn-user.dealerrater.com/images/c0d2fb34e8e1.jpg","drDealerId":107497,"dealerEmpStartDtUtc":"1454284800","industryStartDtUtc":"1454284800","certifiedEmployee":true,"deptDscrp":"Sales"},{"id":437643,"personPtyId":33075254,"firstName":"Jason","lastName":"Cowart","titleText":"Salesperson","shortBioText":"I joined the Russ Darrow Group in October of 2016. I love working with people and helping them find the right car for them. I'm a Baseball and Football fan. I'm a father to three gorgeous girl and handsome son.","emailTxt":"jason.cowart@russdarrow.com","combinedEmpAvgRatingNbr":5,"combinedRecentReviewCnt":3,"combinedEmpReviewCnt":8,"imageUrl":"https://cdn-user.dealerrater.com/images/162821d190cc.jpg","drDealerId":107497,"dealerEmpStartDtUtc":"1476296880","industryStartDtUtc":"1476296903","certifiedEmployee":false,"deptDscrp":"Sales"},{"id":437638,"personPtyId":32590011,"firstName":"David","lastName":"Hildebrandt","titleText":"General Manager","shortBioText":"I have been in the auto industry for 27 years. Eight years with the Russ Darrow group.\r\nI enjoy helping people find the right car that matches their needs. At Russ Darrow Chrysler, Dodge, Jeep & Ram we take great pride selling cars in low pressure environment. When not working I love to spend time with my teenage son who plays baseball and is the place kicker for his football team, hunting and fishing. If there is anything I can do to help with your purchase at Russ Darrow Chrysler, Dodge, Jeep, Ram please don't hesitate to contact me directly.","emailTxt":"david.hildebrandt@russdarrow.com","combinedEmpAvgRatingNbr":5,"combinedRecentReviewCnt":2,"combinedEmpReviewCnt":21,"imageUrl":"https://cdn-user.dealerrater.com/images/bc05a86bccfb.jpg","drDealerId":107497,"dealerEmpStartDtUtc":"1230768000","industryStartDtUtc":"631152000","certifiedEmployee":false,"deptDscrp":"Management"},{"id":464963,"personPtyId":35335881,"firstName":"Justin T","lastName":"Urban","titleText":"Service Advisor","shortBioText":"I am a huge Sports fan.","emailTxt":"JUSTIN.URBAN@RUSSDARROW.COM","combinedEmpAvgRatingNbr":5,"combinedRecentReviewCnt":1,"combinedEmpReviewCnt":6,"imageUrl":"https://cdn-user.dealerrater.com/images/95ab904c2f4e.jpg","drDealerId":107497,"dealerEmpStartDtUtc":"1417392000","industryStartDtUtc":"1417392000","certifiedEmployee":false,"deptDscrp":"Service"},{"id":475498,"personPtyId":36804916,"firstName":"Kaitlyn","lastName":"Richling","titleText":"Service Writer","emailTxt":"kate.richling@russdarrow.com","combinedEmpAvgRatingNbr":5,"combinedRecentReviewCnt":2,"combinedEmpReviewCnt":6,"imageUrl":"https://cdn-user.dealerrater.com/images/employee-placeholder.jpg","drDealerId":107497,"dealerEmpStartDtUtc":"1512086400","industryStartDtUtc":"1364774400","certifiedEmployee":false,"deptDscrp":"Service"},{"id":437639,"personPtyId":32516897,"firstName":"Andrew","lastName":"Hagen","titleText":"Salesperson","shortBioText":"I have been here at Russ Darrow Chrysler, Dodge, Jeep and RAM for almost 5 years now, and I can honestly say that the best part about this job is the connections that I make with my clients. I get to learn so much about people and their hobbies, wants, desires, family, and personalities. It's amazing at how much we all have in common. From riding horses, to racing cars, to playing recreational sports, there is almost always something to talk about. I take pride in my ability to sit down with clients and talk with them to find them the perfect vehicle all while having fun in the process. I have a vast knowledge of trucks, muscle cars, and everything in between. Buying a new or new to you vehicle should be a fun and exciting experience, and I believe that I can provide all of my clients with that. Come on in and let me prove to you how easy and fun purchasing a vehicle can be!","emailTxt":"andrew.hagen@russdarrow.com","combinedEmpAvgRatingNbr":5,"combinedRecentReviewCnt":1,"combinedEmpReviewCnt":16,"imageUrl":"https://cdn-user.dealerrater.com/images/abdf118418ff.jpg","drDealerId":107497,"dealerEmpStartDtUtc":"1351728000","industryStartDtUtc":"1351728000","certifiedEmployee":false,"deptDscrp":"Sales"},{"id":451178,"personPtyId":33972005,"firstName":"LARRY","lastName":"SABEL","titleText":"SALES MANAGER","shortBioText":"I used to be in construction for 6 years through the Union in Carpentry. I got out of the industry because I enjoyed working with people and the auto industry was one way I could interact with people while helping them filling a need. Loved it ever since.","emailTxt":"LARRY.SABEL@RUSSDARROW.COM","combinedEmpAvgRatingNbr":4.7,"combinedRecentReviewCnt":0,"combinedEmpReviewCnt":12,"imageUrl":"https://cdn-user.dealerrater.com/images/86e42cb37f94.jpg","drDealerId":107497,"dealerEmpStartDtUtc":"1501545600","industryStartDtUtc":"1354320000","certifiedEmployee":false,"deptDscrp":"Sales"},{"id":450525,"personPtyId":33853904,"firstName":"Ellie","lastName":"Donath","titleText":"Admin","emailTxt":"ellisha.donath@russdarrow.com","combinedRecentReviewCnt":0,"combinedEmpReviewCnt":0,"imageUrl":"https://cdn-user.dealerrater.com/images/employee-placeholder.jpg","drDealerId":107497,"certifiedEmployee":false,"deptDscrp":"Administration"},{"id":437641,"personPtyId":33906024,"firstName":"Daniel","lastName":"Domask","titleText":"Salesperson","shortBioText":"i have 30 years here at the russ darrow group and do not plan on retiring. love the company and all of my customers i have made friends with over the years. i am a husband of almost 25 years with wonderful wife and have 2 awesome children. my goal is to help my customers accomplish what they come in to our store for.","emailTxt":"dan.domask@russdarrow.com","combinedRecentReviewCnt":0,"combinedEmpReviewCnt":3,"imageUrl":"https://cdn-user.dealerrater.com/images/employee-placeholder.jpg","drDealerId":107497,"dealerEmpStartDtUtc":"554774400","industryStartDtUtc":"554774400","certifiedEmployee":false,"deptDscrp":"Sales"},{"id":437646,"personPtyId":32519061,"firstName":"Michael","lastName":"Lewis","titleText":"Product Manager","shortBioText":"I\u001ave been with the Russ Darrow Group in various levels of sales for 14 years Originally at the Cedarburg store and now In West Bend at our Chrysler Jeep Dodge Ram location as product & inventory manager.","emailTxt":"michael.lewis@russdarrow.com","combinedRecentReviewCnt":0,"combinedEmpReviewCnt":2,"imageUrl":"https://cdn-user.dealerrater.com/images/a1f4e25f90d5.jpg","drDealerId":107497,"dealerEmpStartDtUtc":"1088643600","industryStartDtUtc":"1088643600","certifiedEmployee":false,"deptDscrp":"Sales"},{"id":466837,"personPtyId":35524030,"firstName":"Dale","lastName":"Janus","titleText":"Service Manager","shortBioText":"Washington county resident. I have been with the Russ Darrow Group for 16 years. On my spare time I enjoy my 2 boys and my Wife.","emailTxt":"dale.janus@russdarrow.com","combinedRecentReviewCnt":0,"combinedEmpReviewCnt":1,"imageUrl":"https://cdn-user.dealerrater.com/images/aebad9962f2d.jpg","drDealerId":107497,"dealerEmpStartDtUtc":"1001894400","industryStartDtUtc":"1001894400","certifiedEmployee":false,"deptDscrp":"Service"},{"id":450089,"personPtyId":33909766,"firstName":"Ivan","lastName":"Lawler","titleText":"Director of Operations","emailTxt":"Ivan.lawler@russdarrow.com","combinedRecentReviewCnt":0,"combinedEmpReviewCnt":1,"imageUrl":"https://cdn-user.dealerrater.com/images/employee-placeholder.jpg","drDealerId":107497,"certifiedEmployee":false,"deptDscrp":"Management"},{"id":490814,"personPtyId":39069471,"firstName":"Christy","lastName":"Schneidervin","titleText":"salesperson","shortBioText":"I am Christy I am new to the car dealership but I am enjoying it and I like working with customers. I live in West Bend and have lived here most of my life. I like to read, draw, exercise in my free time for hobbies. I am very nice and I have a charming personality.","emailTxt":"Christy.Schneidervin@russdarrow.com","combinedRecentReviewCnt":0,"combinedEmpReviewCnt":0,"imageUrl":"https://cdn-user.dealerrater.com/images/6043395d00f7.jpg","drDealerId":107497,"dealerEmpStartDtUtc":"1517443200","industryStartDtUtc":"1517443200","certifiedEmployee":false,"deptDscrp":"Sales"}]
Cars for Sale   /   Dealers  /  Russ Darrow West Bend Chrysler Jeep...

Russ Darrow West Bend Chrysler Jeep Dodge RAM

4.8 out of 5 (4.8) 464 reviews
3210 W Washington St West Bend, WI 53095
Dealer website
New Used Service
(888) 278-5647 (262) 299-4737 (262) 299-4799

Dealer on Cars.com since April 2012

Currently in stock!

64
Used cars
160
New cars
Contact Seller

Call This Dealer

New Used Service
888-278-5647 262-299-4737 262-299-4799

Today's Hours

Sales 9:00 AM - 9:00 PM
Service 7:00 AM - 6:00 PM
Mon 9:00 AM - 9:00 PM
Tue 9:00 AM - 9:00 PM
Wed 9:00 AM - 9:00 PM
Thu 9:00 AM - 9:00 PM
Fri 9:00 AM - 9:00 PM
Sat 9:00 AM - 5:00 PM
Sun Closed
Mon 7:00 AM - 6:00 PM
Tue 7:00 AM - 6:00 PM
Wed 7:00 AM - 6:00 PM
Thu 7:00 AM - 6:00 PM
Fri 7:00 AM - 6:00 PM
Sat 7:00 AM - 3:00 PM
Sun Closed

Reviews

4.8 out of 5 4.8
464 lifetime reviews. Includes reviews of Russ Darrow West Bend Chrysler Jeep Dodge RAM from DealerRater.com
  • 5.0 out of 5
    No problems.
    by Jeep4life on DealerRater.com
    May 22, 2018

    Salesman was great and found the perfect vehicle in my price range. Was friendly and listened to my needs. I would recommend him to anyone.

    5.0 out of 5
    Customer Service
    5.0 out of 5
    Quality of Repair
    5.0 out of 5
    Friendliness
    5.0 out of 5
    Pricing
    5.0 out of 5
    Overall Experience
    Does recommend this dealer
    0 people out of 0 found this review helpful. Did you?
    Employees Worked With
    4.9 out of 5
    Jim Dunker

    salesperson

  • 5.0 out of 5
    Great salesman effort in looking for a truck
    by Tanner1175 on DealerRater.com
    May 18, 2018

    Even though I didn't end up buying something the effort by the salesman was top notch! When he found something I was looking for he called me immidet...ly!

    5.0 out of 5
    Customer Service
    5.0 out of 5
    Quality of Repair
    5.0 out of 5
    Friendliness
    5.0 out of 5
    Pricing
    5.0 out of 5
    Overall Experience
    Does recommend this dealer
    0 people out of 0 found this review helpful. Did you?
    Employees Worked With
    5.0 out of 5
    Dan Powell

    Salesperson

  • 4.8 out of 5
    Outstanding Service Advisor
    by Jkr on DealerRater.com
    May 17, 2018

    Kate was fantastic. Kept me informed and advocated for a failed part to be covered under extended warranty. Very satisfied with the outcome and serv...ice provided.

    5.0 out of 5
    Customer Service
    5.0 out of 5
    Quality of Repair
    5.0 out of 5
    Friendliness
    4.0 out of 5
    Pricing
    5.0 out of 5
    Overall Experience
    Does recommend this dealer
    Came in for service or repair
    0 people out of 0 found this review helpful. Did you?
    Employees Worked With
    5.0 out of 5
    Kaitlyn Richling

    Service Writer

Read all reviews

See All In-Stock Inventory

64
Used cars
160
New cars

Service Shop

RepairPal Certified
Certification requirements Service Details & Pricing
Schedule an appointment

Service Reviews

lifetime reviews of the Service Department.
Includes reviews of Russ Darrow West Bend Chrysler Jeep Dodge RAM from DealerRater.com

Read all Service & Repair reviews

Service Pricing

    Wheel Balance

    $34.95

    Oil, Filter Change

    $18.95 and up*

    Wheel Alignment (RWD)

    $49.95

See All Service & Price Information

RepairPal Certification

  • Warranty - At least a 12,000-mile / 12-month warranty on parts and labor.
  • Price - Fair prices, measured by comparing them to the RepairPal Price Estimator.
  • Technician Quality - Technicians and advisors are properly trained, retained, and certified for quality.
  • Customer Satisfaction - A verified collection of valid online dealer reviews to demonstrate exceptional service quality.

Special Offers

This dealership offers 463 Offers on 16 Models

About Our Dealership

Dealer on Cars.com since April 2012

Russ Darrow Chrysler Jeep Dodge Ram of West Bend is proud to offer the entire Chrysler line-up, as well as, an extensive inventory of used and certified pre-owned vehicles. There are so many perks to purchasing with Russ Darrow Chrysler Jeep Dodge Ram including:
Get a Russ Darrow Reward's Card.
Refinance your current loan.
Need Car Insurance, we can help.
We Service all Makes and Models.
Financing with over 22 banks for the lowest rate.
Bad Credit? We Can Help!
We will beat any competitors price!

"Experience the Darrow Difference Today!"

Top Reviewed Employees
5.0 out of 5
Dan Powell

Salesperson
4.9 out of 5
Jim Dunker

salesperson
4.9 out of 5
SCOTT FALTER

SALES MANAGER
4.8 out of 5
Rick Hodge

Salesperson
5.0 out of 5
Jason Cowart

Salesperson
5.0 out of 5
David Hildebrandt

General Manager
5.0 out of 5
Justin T Urban

Service Advisor
5.0 out of 5
Kaitlyn Richling

Service Writer
5.0 out of 5
Andrew Hagen

Salesperson
4.7 out of 5
LARRY SABEL

SALES MANAGER
NOT RATED
Ellie Donath

Admin
NOT RATED
Daniel Domask

Salesperson
NOT RATED
Michael Lewis

Product Manager
NOT RATED
Dale Janus

Service Manager
NOT RATED
Ivan Lawler

Director of Operations
NOT RATED
Christy Schneidervin

salesperson
Russ Darrow West Bend Chrysler Jeep Dodge RAM
3210 W Washington St West Bend, WI 53095
New (888) 278-5647
Used (262) 299-4737
Service (262) 299-4799
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