Reviews
Pleasant people. Could not find issue with car but went beyond and called us a few hours later and found the solution with our car pkay app
Pleasant people. Could not find issue with car but went beyond and called us a few hours later and found the solution with our car pkay app
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for recognizing our team’s dedication. We’re glad we could follow up on your Jeep Grand Cherokee and resolve the CarPlay app concern. We look forward to supporting you again. Mitchell Darrow mitchell.darrow@russdarrow.com
Easy and convenient Everything was explained simply and I never felt any pressure Friendly and quick
Easy and convenient Everything was explained simply and I never felt any pressure Friendly and quick
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
It’s wonderful to hear your service visit for the Jeep Grand Cherokee was easy and convenient with clear, friendly explanations and no pressure. Thank you for sharing your kind words. Mitchell Darrow mitchell.darrow@russdarrow.com
Good job thanks thanks service for working on my car thanks very much good job thanks
Good job thanks thanks service for working on my car thanks very much good job thanks
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
It’s wonderful to hear you were pleased with the service on your Chrysler. Our team takes pride in getting vehicles back into great shape. Thank you for sharing your kind feedback. Mitchell Darrow mitchell.darrow@russdarrow.com
Dealership was doing a $3500 push, pull or drag and they wouldn’t give me the $3500for trade. My trade in was actually a working vehicle.
Dealership was doing a $3500 push, pull or drag and they wouldn’t give me the $3500for trade. My trade in was actually a working vehicle.
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- Overall experience
- 3.0
- Does not recommend this dealer
- Shopped for a used car
Thank you for providing this feedback, and we apologize for not providing you with an exceptional experience. We never like seeing that we didn't meet the standards customers have come to expect, but reviews like this help us improve. If you don't mind reaching out to us so that we can speak directly, we'd love to address your concerns in detail. Mitchell Darrow mitchell.darrow@russdarrow.com
Great and quick service. Alex a great customer service representative. Would still think vehicles should be clean on return to customer.
Great and quick service. Alex a great customer service representative. Would still think vehicles should be clean on return to customer.
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
We are very happy to have provided you with such a positive experience, Chris! We sincerely value your business and look forward to your next visit. Mitchell Darrow mitchell.darrow@russdarrow.com
Very friendly and quick service got the help I needed buying a great car in my price range
Very friendly and quick service got the help I needed buying a great car in my price range
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a used car
It’s fantastic to hear our team was friendly and efficient while helping you find a Chevrolet that fit your budget. Thank you for the five-star rating, and enjoy your vehicle! Mitchell Darrow mitchell.darrow@russdarrow.com
Fantastic service and facilities, was able to get me in ahead of schedule and out the door fast
Fantastic service and facilities, was able to get me in ahead of schedule and out the door fast
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
We appreciate you noting our facilities and speedy service. Daniel was happy to fit your Jeep Wrangler in ahead of schedule and have you back on the road swiftly. Thanks for the five-star review, and we look forward to serving you again. Mitchell Darrow mitchell.darrow@russdarrow.com
Always great service, kind, and communicative. Each person I talked to was helpful with my questions and concerns.
Always great service, kind, and communicative. Each person I talked to was helpful with my questions and concerns.
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
It’s wonderful to hear that our team provided kind and clear communication during your Chrysler service visit. We’re pleased each interaction addressed your questions and concerns. Thank you for trusting us with your vehicle. Mitchell Darrow mitchell.darrow@russdarrow.com
We haven't used the service center yet but the purchasing of our vehicle was good
We haven't used the service center yet but the purchasing of our vehicle was good
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- Buying process
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- Quality of repair
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for sharing your experience. We’re glad the purchase process went smoothly and look forward to welcoming you to our service center whenever you’re ready. Mitchell Darrow mitchell.darrow@russdarrow.com
Quick easy check up. No car wash card though. They did not explain what they went over.
Quick easy check up. No car wash card though. They did not explain what they went over.
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- Quality of repair
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- Overall experience
- 4.0
- Does recommend this dealer
- Came in for service or repair
Thanks for sharing your thoughts about your experience. We appreciate your business and hope to see you again soon! Mitchell Darrow mitchell.darrow@russdarrow.com