Reviews
I’ve had a very good experience buying at Russ Darrow, &
I’ve had a very good experience buying at Russ Darrow, & just had my 1st service appt - very good experience. Appt was right on time, Josiah was friendly & professional. Service work was great & had me back on the road very quickly. An overall great experience at Russ Darrow West Bend
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit. Mitchell Darrow mitchell.darrow@russdarrow.com
I was early fur me appt and they got me in right away.
I was early fur me appt and they got me in right away. Explained everything thoroughly to me. They answered still my questions. I was in and out again before my actual scheduled appt.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Russ Darrow Chrysler Jeep Dodge RAM of West Bend! Mitchell Darrow mitchell.darrow@russdarrow.com
Coming in as someone who had never bought a car before,
Coming in as someone who had never bought a car before, Kyle made it so easy. He took what I liked about all the cars and narrowed it down to a select choice of which one would be best fit, and just like that I found my car.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again. Mitchell Darrow mitchell.darrow@russdarrow.com
Walked in worried, left happy!
Walked in worried, left happy! Love my car Thank you very much for helping me find a car
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thanks for sharing about your experience with Russ Darrow Chrysler Jeep Dodge RAM of West Bend. We appreciate your business and hope to see you again soon! Mitchell Darrow mitchell.darrow@russdarrow.com
Paper not checked off ,had to wait ,also mileage was not
Paper not checked off ,had to wait ,also mileage was not reset on car was not happy went back in to get mileage reset
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 3.0
- Does recommend this dealer
- Came in for service or repair
We appreciate your business. We'd like to know more about your visit and where you feel we can improve in order to make your next visit a 5-star experience. If it's possible to discuss your experience in more detail, please feel free to contact us directly or let us know the best way to contact you and we will reach out. Thank you again for your input, and we hope to hear from you soon. Mitchell Darrow mitchell.darrow@russdarrow.com
Awesome, easy, no hassle, not pushy, my wife and I will
Awesome, easy, no hassle, not pushy, my wife and I will be looking at Russ Derrow FRIST when looking at any new or used vehicles
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Thank you for taking the time to write this review and let us know how we are doing. Our customers are our top priority and your feedback is greatly appreciated! All of us at Russ Darrow Chrysler Jeep Dodge RAM of West Bend are glad to have you as a customer. Mitchell Darrow mitchell.darrow@russdarrow.com
I appreciate the fact that they covered the cost of labor
I appreciate the fact that they covered the cost of labor and parts on the replacement of the exhaust manifold.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit. Mitchell Darrow mitchell.darrow@russdarrow.com
Excellent friendly service, Knowlegable and professional.
Excellent friendly service, Knowlegable and professional. Top-notch The service department answered all my questions and helped keep my van in Proper condition.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Russ Darrow Chrysler Jeep Dodge RAM of West Bend! Mitchell Darrow mitchell.darrow@russdarrow.com
Joe did a great job figuring out what caused my Check
Joe did a great job figuring out what caused my Check Engine light to keep going on!
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for the kind words for our service department! We look forward to sharing your compliments with them. Please don't hesitate to let us know if we can be of further assistance. Mitchell Darrow mitchell.darrow@russdarrow.com
Only 15 words?
Only 15 words??? Not enough words to give all the reasons why they are excellent!
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thanks for sharing your thoughts about your experience with Russ Darrow Chrysler Jeep Dodge RAM of West Bend. We appreciate your business and hope to see you again soon! Mitchell Darrow mitchell.darrow@russdarrow.com