Reviews
I was recommended to Mr. Jodi Lott, and he made my...
I was recommended to Mr. Jodi Lott, and he made my experience buying a car; excellent!. I would highly recommend buying a car from AutoFlex!
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
Great experience. Very professional staff. It was a...
Great experience. Very professional staff. It was a great environment to buy a car. Gabriella was very easy to work with. I highly recommend Autofoex
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
Eric worked with us to finance our new van. He was very...
Eric worked with us to finance our new van. He was very accessible, easy to work with and open and honest. He took care of all the paperwork immediately, got our financing in order and met us on a Saturday to sign everything and complete the purchase. Very happy with our experience.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
Eric made this process extremely easy for me. He was very...
Eric made this process extremely easy for me. He was very helpful and informative about the entire process. Definitely the best experience I’ve had buying a car.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
The dealership was a very friendly environment. When I...
The dealership was a very friendly environment. When I was filling out paper work I was walked through step by step on what I should look for and if there were any questions once I leave who I should contact.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
This is our fourth sales experience with Eric....each one...
This is our fourth sales experience with Eric....each one great. He went out of his way and stayed late on a Saturday to help My Daughter and I purchase her college car on this occasion.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
Fantastic Experience! Customer service ++! Mike...
Fantastic Experience! Customer service ++! Mike Pennington was friendly and professional and made the process easy and enjoyable. We will definitely return for our next purchase.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
Professionalism and Experience Seriously Lacking at Autoflex
Simply put, my buying experience with Autoflex was so unprofessional and agonizing, that I finally gave up a week into the journey. My "salesperson" took my information, promised a follow-up call that afternoon and then disappeared for 3 days. I requested a different salesperson but was re-directed back to salesperson #1. Despite articulating the three makes/models of cars i was seeking, I was continually presented with options that fell outside my parameters. Even after clarifying that I was not interested in a particular make/model, my salesperson wouldn't give up--saying that it was the best value on the market. After a week, I still did not have a firm quote on a car and was told three different amounts for a downpayment--not three options but rather just one option--with varying amounts. My salesperson could not articulate the differences between leasing and buying and could not explain the details of the Flex Buy program. In short, the experience was a complete waste of my time, and I caution any buyers to consider other options (there are many) before choosing Autoflex
- Customer service 1.0
- Buying process —
- Quality of repair 1.0
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
Professionalism, expertise and excellent service by Eric...
Professionalism, expertise and excellent service by Eric made the entire process comfortable and a pleasant experience. I would give 10 STARS if I could. I highly recommend him and this company. He's very honest and answers all your questions. Me and my mother walked out a happy customer.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
HAPPY
We are so happy and pleased with the end result of our transaction with Eric. He definitely worked his magic and got so much done for my husband and I. During these times, it's hard to experience good positive things but Eric made it happen for us. Thank you for being our car guy for life!
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer