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Back Roads Automotive

Not rated Dealerships need five reviews in the past 24 months before we can display a rating. (753 reviews)
Sales hours: 9:00am to 7:00pm
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Sales
Monday 9:00am–7:00pm
Tuesday 9:00am–7:00pm
Wednesday 9:00am–7:00pm
Thursday 9:00am–7:00pm
Friday 9:00am–7:00pm
Saturday 9:00am–7:00pm
Sunday Closed
2022 consumer dealer award
View 6 awards
2022 consumer dealer award 2021 consumer dealer award 2020 consumer dealer award 2019 consumer dealer award 2018 consumer dealer award 2017 consumer dealer award
(757) 704-5904 (757) 704-5904

Reviews

Not rated Dealerships need five reviews in the past 24 months before we can display a rating. (753 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Back Roads Automotive from DealerRater.

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Car is perfect

Jay, Mark, and Dennis got me in the car i wanted at the price i needed. car is perfect and they got me out in a hurry so i could make it to work on time.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Great experience! Brian and Tommy were AWESOME!! Got us...

Great experience! Brian and Tommy were AWESOME!! Got us the Honda we wanted at a GREAT PRICE!! Upfront and honest the whole way through -- THANKS GUYS!!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Shopped for a new car
2 people out of 2 found this review helpful.

Great service

Jay and Brian provided great service and helped me get the car i wanted. They stayed really late to help me out and allow me to get the car and car insurance.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Perfect car

Jay and Brian got me the perfect car! really nice and great 1st car buying experience. They even got me at a lower payment than i needed without having to put any money down.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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been looking for a car for a while that was good on gas...

been looking for a car for a while that was good on gas and reliable and fun to drive and Jay helped me find just that. him and Brian actually found two cars for me and got me a loan even with my limited down payment. I was able to get the car i wanted and had fun. great guys, they made it a easy car buying experience for me!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

We were very happy with our Salesman Thomas and there...

We were very happy with our Salesman Thomas and there boss Tim for working with us on getting our 02 jeep liberty. Will definitely be buying from them again and recommend them to everyone!!!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
3 people out of 3 found this review helpful.

I think Kyle was very pleasant,as well as professional...

I think Kyle was very pleasant,as well as professional and straight forward.I would recommend any and everybody to Capehart's and Kyle anything.Even if I didn't get approved I appreciate the time he took out for me.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Easy process

I was recommended here by a good friend. I bought an 06 Maxima for only 10k. It was a quick easy process. Thomas and Brian took great care of me. I will definitely be using them for future car purchases. Thanks guys.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Wow is all i can say. I came in to buy a little truck and...

Wow is all i can say. I came in to buy a little truck and was able to get an awesome deal on an 05 Dodge Ram instead. Thomas McGuire was very helpful and answered all my questions I had. They got me a payment around $300 that i really wanted. They built in a 3 year warranty as well. Thanks Thomas and Brian. I will definitely recommend them to all my friends and family.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
2 people out of 2 found this review helpful.

Continue to buy

My wife bought a car earlier this year from Kyle when the place was called Capeharts Wholesale. I got the same exact deal from him again when he was just a wholesale lot. I will continue to buy my car from Kyle at Great Bridge Auto.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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