Skip to main content

Ocean Honda of Port Richey

(811 reviews)

Reviews

(811 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews.

Want to share your experience with this dealership?

Write a review

Great Place to Buy a Vehicle

Had an excellent experience at Ocean Honda, and it was well worth the four hour drive to buy the vehicle I purchased. No dealer fee, clear and concise information and financial transactions, friendly staff and an inviting experience. Very happy with my purchase so far, and would definitely recommend this dealership.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 4.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
0 people out of 0 found this review helpful. Did you?
Yes No
Dealer response

Thank you for the recommendation, Dan!

First Honda Purchase

Jason Zimbran was my salesman at Ocean Honda and I purchased a certified Honda Accord Coupe on 11/30/16. Jason was professional and honest; a pleasure to work with and I hate buying cars. I would, without hesitation, recommend Jason at Ocean Honda. In fact, I referred someone to him today and that individual also purchased a car from Jason. If you are looking for a new vehicle, Jason is the guy to see.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
0 people out of 0 found this review helpful. Did you?
Yes No
Dealer response

Thank you very much for the feedback and recommendation, Dawn!

Purchased two new Honda's

Julio Izquierdo did a great jobs finding two cars for myself and son. He explained the options on each car and stayed with us through the whole purchase process. Love the Ocean Dealership. Friendly and professional. Highly recommended..

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Excellent Fast Service

I purchased CARDOC at time of purchase. My third service appointment was on 12/22/2016. So far the cost has been $0 and the service has been quick and efficient. The waiting area provides free snacks and wi-fi service.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

Great experience with most competitive price.

No pressure knowledgeable sales and finance team. Best experience buying a new car. Highly recommend. Friendly and helpful. Looking forward to a continued relationship in the future

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Service

I have been going to their service department for a long time. I don't know why but the last few times I have gone they have utterly underperformed. I go in and ask to get the car ready for daily a daily commute and pay close to 1000 dollars and them assuring me this will be sufficient. 3 weeks later, I'm back in after the car is overheating. Another 500 dollar bill and again am ensured. That same day i go home and my car is leaking all over the place and is again overheating. Im not sure what is happening, but I have concluded that their technicians or the ones i have received are incompetent. I mean how am i sent off and get home to a massive leak? going to have to go to another honda service department and hope that they are better.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 1.0
  • Overall facilities 5.0
  • Overall experience 2.0
  • Does not recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
0 people out of 0 found this review helpful. Did you?
Yes No
Dealer response

Hi Josh, we are very sorry to read this. We would like to make things right with you - please call us at 727.815.0400.

"F RATED STEALERSHIP"!!!!

SCOTT HARLIB = ABSOLUTE WORST CUSTOMER SERVICE EVER, "F Rated Stealership"!! As a return customer, we came back to see Ismel Velasquez which I might say is a very professional young man trying to make an Honest living.. However, his GENERAL MANAGER Scott Harlib is a complete and udder idiot! This man obviously does not want to sell cars nor even work a deal out with anyone whether its a $4k profit or a small profit deal. I have personally sent numerous people here in the past and the General Sales Manager Patrick Sanders is a wonderful stand up guy that always comes through! Patrick should be in charge of this dealership because he obviously knows a thing or two about customers satisfaction & retention. PLEASE BEWARE OF SCOTT HARLIB, HE WILL DIRECTLY TRY TO RIP YOU OFF! No wonder he is still in the car business at his age, hopping from dealership to dealership!

Rating breakdown (out of 5):
  • Customer service 1.0
  • Buying process
  • Quality of repair 1.0
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Ocean Honda Review (AJ LOPEZ)

I had the most comfortable and productive day at Ocean Honda. Aj and the rest of his team had me in and out in a brand new Honda all in a few hours. Customer service was top notch, and I couldn't have had a better experience. I would recommend anyone in the market for a new or used vehicle to Ocean Honda, without a doubt! Thank you all!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 4.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
0 people out of 0 found this review helpful. Did you?
Yes No
Dealer response

Thank you very much for the feedback and recommendation, Joyce!

Awesome service department.

I have purchased two Honda Pilots in the past 3 yrs. from Ocean Honda. Service department is great. My service advisor, Jr Disbrow is .knowledgeable, courteous, explains everything done to my car in detail so I know I'm in good shape when I leave. Honest personnel thru out.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

buying the car was quick and very easy

We bought a used 2012 toyota corolla at the end of march 2016. with a 90 day warrenty on it, 1st week of owning the car we noticed that when using the defrost it makes the radio staticy, and also the radio shuts off when tring to change the stations And or pre setting the stations, and a blown speaker in the back, We tried calling about the issues and never recieved a call back left over 4 messages to the service department, 1st time we bring the car in to try to get some of the issues fixed, nothing was fixed says there have to find a new radio from junkyard. ( being a 2012 ) here it is 2.5 months later and still nothing fixed made an appointment they said it was in so spend all day waiting no return call to tell us the radio isn't in and was never ordered. so at this point no communication we had to go there in person and try to complain and boy they don't like to hear complaints. If your not buying Brand new then they don"t want nothing to do with you. they will sell you a used car then wipe there hands with you. I would not recommend buying a used car from them at all. Brand new maybe. Customer Service isn't that great especially the general tried talking about it but instead I am wrong because we tried complaining that no one was helping us or reaching out to us. Also I am disabled and couldn't park in a handicap spot bc the spots were all taken up by used cars there Tring to sell. So I had to walk further then I shouldn't have knowing I can barley walk at times.

Rating breakdown (out of 5):
  • Customer service 2.0
  • Buying process 5.0
  • Quality of repair 2.0
  • Overall facilities 5.0
  • Overall experience 3.0
  • Does not recommend this dealer
  • Shopped for a new car
  • Did make a purchase
0 people out of 0 found this review helpful. Did you?
Yes No
Dealer response

Hi Gina, Thank you for taking the time to provide us with your feedback. We are very sorry for not providing you with an excellent experience. Please know that we do not take this lightly and will be using your feedback to enhance our processes moving forward.