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I took my 2500 dodge for a very simple and routine repair. I was told four days for the repair, it turned into nine days. I had trouble contacting service... dept. had to drive over for face to face, no communications. Disappointed with Acadiana Dodge on multiple service occasions.
Brought my tuck in for one problem that didn't get fixed, 2 days later another problem accrued from the previous problem they tried to fix. They also dented... the bottom of my door. Truck never ran right after that so i traded it in at a separate dealer. This dealership made me consider never buying dodge vehicles again.
Had a great experience with the folks at Acadiana Dodge and would definitely recommend looking here first for your next vehicle!! Ask for Brock, he was... easy to work with and understood our needs! Thank you!!
Maintenance department doesn't do what is asked of them.I brought my 2015 Renegade for oil change and 10,000 mile service.Oil change done but service screen... showing that service wasn't done.I have one more oil change if things don't change I will be looking for another dealership for maintenance and repair work.
I will never and i say never buy from this place. First they dont fix the problem time after time after time. They are rude and then when u do have to... pay for a repair it is outrageous, 52 dollars to repair a tire, that is bull. Then they say your warranty is out when u have brought the vehicle back for the same issue from day on of purchase. This is the worst service dept I have ever worked with.
We are sorry to hear about your less than favorable experience at the dealership service department. We understand that customer service is an importa...nt part of your purchase experience, and we would like to learn more. Would you please contact us at your earliest convenience? We look forward to hearing from you, Terry Prejean Customer Relations Manager 877-661-6051
While I understand that sometimes pricing errors do happen now and then I don't understand how the price is advertised nation wide and nobody catches it... until several days later when you contact them to buy the vehicle.
We apologize for the pricing error. There was an issue between the servers. We understand this is very frustrating and are always working hard to avoi...d these kind of mistakes.
I had an awesome shopping experience! My salesman was very courteous, professional, and knowledgeable! He made my car shopping experience a breeze! I would... definitely recommend Acadiana Dodge to friends and family!
I will never purchase from this dealership again. First of all customer service is not what is should be. To get an oil change is an act of congress, they... are not open on the weekend for the working people. They close at 5:30 during the week so it you live out of town your out ot luck getting there before they close and if you do guess what its to late to do anything. You are not told this at any time during the purchase.
I purchased a new Ram truck about 6 months ago.. Buying was easy, salesman was great and the service department is awesome! So fast and nice. Definitely... recommend this dealership.
My truck was making clicking sound from the a/c vent. I was told there was a wait but wow. 7 1/2 hours later, i finally leave the dealership. If i was... told that they could not work on the truck today, i would have brought it back another day and would have understood. Making me wait at a dealership for 7 1/2 hours is not good customer service and not good management.