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Dealership was not what was expected, however vehicle was exactly as described in ad. Took them a little bit of time to get the vehicle ready to testdrive, even though I had arranged day before for the time. Testdrive went ok, nothing was out of ordinary. Sat down to discuss financing and they were very forthcoming with what the options were. We didn't buy the vehicle as we couldn't get the price right. That being said, I would visit that dealership again if we could make a deal.
- Customer service 3.0
- Buying process —
- Quality of repair —
- Overall facilities 2.0
- Overall experience 3.0
- Does recommend this dealer
- Shopped for a used car
- Did not make a purchase
Excactly what I needed!
Was looking for a nissan altima for a couple of weeks. I saw the car on cars.com and called them. Got all the information I needed and went to see it. The car was exactly what i needed at the price i wanted. The sales guy did not try to play games with me which was a fresh relief. I financed the car through my bank and got the car next day. Had it for two weeks now and I am happy.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Great Experience. Great Folks.
My wife and I were looking to upgrade our vehicle because of our two babies. We needed more space. We found the exact Suburban we wanted at DFW MotorCars. Our intention was to pay cash upfront for the car, but were waiting for an insurance check to come in to have the full balance to pay. We went one Saturday and test drove the Suburban, and it was exactly as advertised. We explained our situation, that we wanted to pay cash but were waiting on the insurance check, and the folks at DFW MotorCars worked with us and got us in the Suburban that day! The more amazing part, the insurance check took longer than expected to come in and DFW MotorCars worked with us and were flexible, giving us the time we needed to get square with them. There was no hassel & no stress. They were very professional throughout the entire process. We love our car and would recommend DFW MotorCars to anyone looking to buy. It was a great buying experience, buying from great folks.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Don't judge a book..............
I was very pleased with the no hassle service I received at DFW Motorcars. I contacted them by email after seeing a 2010 Chevy Corvette Grand Sport posted on the DFWmotorcars.com website just prior to the Thanksgiving holiday. The very next day I received a call from Marios who was very pleasant and had plenty of information to share about the vehicle. The following day I met Marios to test drive the vehicle. He was extremely gracious during the test drive allowing me the freedom to perform a complete shakedown of the vehicle. We completed my test drive, I shook Marios hand and told him he had a deal. With the holiday just around the corner Marios went out of his way by making special arrangements for me to pick up my vehicle in time before the long holiday weekend. This being my fist sports car I was very happy to also share the experience with my family that were also in town at that time. Several photographs later of the vehicle changing owners and signed paperwork our transaction was complete. Marios even contacted me several times after the holiday to follow up and make sure everything was going well with my new ride. If you want an honest customer experience look no further than DFW motorcars in Grand Prairie, Texas. I not only consider Marios a business owner/salesman but also as a new friend. Shop DFW Motorcars, you won?t be disappointed!
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 3.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
A+ Experience
I have been looking to buy a car for my son for a month and I saw a car on there website. They had great pictures of the car both inside and out. I called, made an appointment and arrived next afternoon to view the car. The car was exactly as advertised and they were the nicest people to deal with. Needless to say we bought the car. A + experience.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
A+ Experience
I have been looking to buy a car for my son for a month and I saw a car on there website. They had great pictures of the car both inside and out. We called, made an appointment and arrived next afternoon to view the car. The car was exactly as advertised and they were the nicest people to deal with. Needless to say we bought the car. A + experience.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Audi TT - 100% Satisfied
car was exactly as posted and the sales manager Mario was easy to work with. Overall great experience!
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
No tricks or gimmicks!
I visited twice. Once to test drive and inspect the car and a second time to check out some tech details on the car and get the paperwork I needed to complte the financing through my credit union. On both visits I was treated with respect, with no pressure and no sales tricks or gimmicks. Best car buying experience ever. Mario was my salesman. Highly recommend him.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Great Service
I purchased a vehicle from DFW Motorcars. I had a couple issues with my SUV a few weeks after I purchased it. I was relieved to hear them say no problem come on by. I was back in my vehicle in no time. Great store Great service.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Horrible - don't be a women looking for a car here
Jacked up the price from what was on the internet, very unprofessional and rude. Women beware they will try to jack up price.
- Customer service 1.0
- Buying process 1.0
- Quality of repair —
- Overall facilities 1.0
- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a used car
- Did not make a purchase
We are glad we received this review because it gives us the opportunity to clarify a few things. We do our very best to secure financing for our customers but our ability to do so highly depends on our customers credit. We do not control the financing fees lenders charge due to bad credit. As much as we would like to approve every single customer with a 3.9% interest rate or lower, the sad reality is that we cannot. Lenders assign interest rates and associated financing fees based on an individual?s credit and we cannot guarantee that we can secure financing for every single customer. What we do guarantee is the quality of our vehicles and that we will do everything in our power to get you the best possible financing for your credit situation.