Ray Chevrolet, Inc

My truck has been in a few times now, they have worked and got the truck back to me as soon as possible. very great service

Quick Easy and a breeze to do business with!! Love them. Definitely would recommend to anyone.

I came in to the service department for a routine oil change. I dropped it off and went to visit some friends. I received a call from the service department stating they recommended my air filer and my windshield wipers be changed. I informed them no, that I could do this myself. They then informed me that the technician would "button everything back up", and my vehicle would be ready. I then went and picked up my vehicle. I asked the young lady there how could my air filter and wipers be bad because this was a new truck, less than 10,000 miles. She informed me I had dragon fly's and bee's in my air filter, and the filter was starting to crack. My windshield wipers were beginning to streak. I just laughed because I park my truck in the garage, where it stays, and as stated, it has less than 10,000 miles on it. I took my keys and left. On my way home, I stopped and bought an air filter at a local parts store, even though my air filter's life, according to my instrument panel, was at 75% still. I then went home. Once home, I watched a couple video's regarding the changing of the air filter and then I went outside to perform the maintenance. There were six screws that had to be undone, one clip, one clamp and to remove one wire holder from the base. My point is that this took some time, not a couple clips and done. Once I had everything removed, I lifted the cover and removed the old air filter. This is why I am upset. They did nothing to clean the old filter, didn't removed any of the dragon fly's, nor any of the bee's. They didn't blow out the old filter, just left it with all the dead bugs on top of it, on the bottom of it, in the filter box itself. I was so upset that this dealership didn't have the professionalism or decency to clean it out and blow the old filter off. Because I didn't buy their air filter, they just put the old one back in as it was and tightened everything up. So once again, Ray's Chevrolet Service Department has shown they don't care about the customer, no customer service skills at all. Their technicians don't appear to have a clue. Is that what the world has come to? If it's not in the book, don't do it? When I bought this truck for $63,000, I also bought the lifetime oil change package as long as I use Ray's Service Department for the work. I'm almost to the point right now that it would behoove me to find another dealership, once that actually cares not only for the customer, but the actual vehicle itself. It shouldn't be all about money, or is it?

He was very nice and courteous. He asked if I wanted to change a few filters.

Bought my car at this dealership 6 years ago and I'm so glad that I did. Even though I live 40 minutes away. this is the only place I take my car for service and repairs. Friendly and helpful staff, clean and comfortable waiting room, competitive prices, dependable workmanship. Could not ask for a better experience. Would highly recommend!

Had to replace brake, staff was courteous and friendly and kept me informed of any issues.

A light came on my dash, I contacted the dealer. They were able to get my vehicle in, diagnose the problem and repair the catalytic converter in the same day. Always friendly and professional service

Always great service when getting an oil change. I have purchased 3 vehicles from this dealership and will do so on the future

A very pleasant experience. Cory Must was so kind and answered all my questions. I will send others to him. My husband's and I have had such a hassle free shopping experience using him we have purchased 3 vehicles. Driving from Texas we will be coming back again for our vehicle needs in the future

Aside from my salesman who was great, he was the only one who spoke to me, helped me and appreciated my business. It felt like the rest of the dealership/management could care less. Bottom line, I expected a friendly, welcoming atmosphere but it turned out to be a disappointing experience. I ended up buying a car because I needed one right away.