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Frank was my agent and provided me an update on upcoming repairs to schedule and when I said I plan on to purchase after lease expires he explained warranty options to me. He was very understanding of my circumstances and offered great suggestions.
Service rep Leo was good
I have been going to Paul Miller service for a long time (about 4-5 years). This time the oil change was performed in about an hour. Car wash usually is more thorough than this time .
Walked in early Saturday morning for an oil change, everyone I spoke to was friendly and pleasant. They completed my oil change and also did a very nice job of washing my car.
The service has always been excellent at Paul Miller Subaru. These folks keep me coming back. I am on my second Subaru with them and plan to continue patronage with them in the future.
Great staff and i will recommend to all my friend and family. This is not our 1st purchase from this location and definitely wont be the last either.
Hi, thank you so much for the positive review! Your recommendation means so much to us and we're so happy to have earned it. Have a great day!
Exceptional service every time. I won’t go anywhere else! I bought my vehicle in 2018 and bring it here for all servicing. Everyone is attentive and kind. Highly recommend
Hi Nicole, we strive for a high level of customer satisfaction in all aspects of our dealership. We hope you continue to choose us for all your automotive needs! Take care!
My visit to Paul Miller Subaru set the bar across the board for a perfect customer experience from my arrival to being introduced to my salesperson Alex Kim. Alex was responsive, extremely knowledgeable, not only about the vehicle itself, but in walking me through the entire process. It could not have been more seamless and made the process very pleasant. His attention to detail and my satisfaction was unparalleled- going above and beyond in every aspect!
Hi Karen, thank you for your kind review; we are happy to pass along your comments to Alex here at Paul Miller Subaru! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
Takes care of the customer
Jeff is awesome. I never feel like a number or an inconvenience from any of the service advisors. The work is always top notch and friendly.
Hi, we appreciate your positive review about your recent experience with us! Thank you so much for choosing Paul Miller Subaru as your first choice for service!
Leo, went above and beyond to assist with my service. He called to schedule me and confirm that he would be there in person. Service had to go Overnight but he immediately offered me a loaner. I declined but was thrilled he offered.
Hi Christian, thanks for your great review, and for giving our dealership such a high star rating! If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!
Excellent customer and vehicle service
You simply cannot do any better than Paul Miller Subaru service. You get notified when your vehicle is due for service, make and appointment on line. As soon as you enter the service area you are met and greeted when you drop off the car. You proceed inside and speak with a service rep. promptly. He/She ( in my case Frank) who covers all the details of the service and the cost of each item. They then begin the service with a multi-point inspection. Any items you may not have notiiced or been aware of are addressed with you before any work is done to obtain your approval. The work is then completed in a competent and timely manner. They even provide a free car wash after the service. It's so good I drive 45 minutes to get there when there are other dealers closer to my home. When you leave there you have complete confidence in your car's systems.
Hi, thanks for your great review, and for giving our dealership such a high star rating! We always strive to provide top-quality service to every guest, and are pleased to hear that you enjoyed your experience here at Paul Miller Subaru!