Paul Miller Subaru

4.7 out of 5 (4.7) 414 reviews

Dealer on Cars.com since September 2011

Currently in stock!

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Today's Hours

Sales
Service Closed
Mon 9:00 AM - 8:00 PM
Tue 9:00 AM - 8:00 PM
Wed 9:00 AM - 8:00 PM
Thu 9:00 AM - 8:00 PM
Fri 9:00 AM - 8:00 PM
Sat 9:00 AM - 6:00 PM
Sun Closed
Mon 7:30 AM - 6:00 PM
Tue 7:30 AM - 6:00 PM
Wed 7:30 AM - 6:00 PM
Thu 7:30 AM - 6:00 PM
Fri 7:30 AM - 6:00 PM
Sat 7:30 AM - 4:00 PM
Sun Closed

Reviews

4.7 out of 5 4.7
414 lifetime reviews.
  • January 27, 2018

    I was very impressed with the the level of their knowledge of the vehicle. It is a 2018 outback. I have owned it for almost four months and still love... the car. I found that the sales staff was great. I found that the dealership and their professionalism a rare find. I drove the car from NJ to FL by myself. I'm 76 years old and the car practically drove itself. Paul Miller rocks.

    5.0 out of 5
    Customer Service
    Not Applicable
    Quality of Repair
    5.0 out of 5
    Overall Facilities
    5.0 out of 5
    Buying Process
    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Appreciate your positive feedback, Carol! We're happy to hear you enjoyed your experience with us and appreciate you sharing! Here's to many adventure...s ahead!


  • 1.0 out of 5
    November 21, 2017

    Pathetic... I clearly told I will be going with my banker for loan. Been told they can’t my banker APR but still they did hard hit on my credit score.... I feel , service is not good. Not responsive and impressive answers/ process. Not worth spending time to go there until have a strong reason

    1.0 out of 5
    Customer Service
    2.0 out of 5
    Quality of Repair
    1.0 out of 5
    Overall Facilities
    1.0 out of 5
    Buying Process
    Does not recommend this dealer
    Shopped for a new car
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Venkat I regret you did not enjoy your recent experience with us at Paul Miller Subaru and would like to apologize if you felt the customer service w...as less than satisfactory. My team and I would appreciate the opportunity to learn more about your visit and ask at your earliest convenience to please contact me at scoppola@paulmiller.com to discuss this further. Thank you and I look forward to speaking with you. -Sharon Coppola / Sales Manager & Client Relations Coordinator / Paul Miller Subaru


  • 1.0 out of 5
    October 12, 2017

    I scheduled an appointment and drove nearly 70 miles one way to look at a 2010 jeep that was supposed to be ready to see. Upon punctual arrival I was ...informed that the sales person I was supposed to meet was not there. I got shuffled around and made wait over 40 minutes for a test drive. I wasn't even offered a drink of water. The sales person that went on the test drive turned out to not even be the one that was sitting down with me afterwards to talk numbers. Furthermore I was insulted with a trade offer that was less than what just the rubber alone on my vehicle is worth and approximately 25% of what the actual Black Book trade value for my vehicle is. This was the most ridiculous car shopping experience I ever encountered. Do yourself a favor and shop elsewhere because you are worth it.

    1.0 out of 5
    Customer Service
    Not Applicable
    Quality of Repair
    3.0 out of 5
    Overall Facilities
    1.0 out of 5
    Buying Process
    Does not recommend this dealer
    Shopped for a used car
    Did not make a purchase
    2 people out of 2 found this review helpful. Did you?
    Dealer Response

    Dear Randall, I would like to thank you for taking the time to provide your feedback regarding your recent experience at our dealership. We try to wo...rk very closely with our internet clients when coordinating for their visit to be sure that all is in order at time of arrival. While you visited on a Saturday which can be very busy for us, it is always our goal to provide the best possible experience. We also work closely with our pre-owned manager and provide our clients with fair value for their vehicle. We regret that you feel we fell short for you in these areas. If you are still in the market and would like to coordinate further, I would be more than happy to assist you directly. I apologize for any inconvenience this may have caused you, as we appreciate the opportunity to earn your valued business. Again, if you would like to coordinate directly, you can reach me at scoppola@paulmiller.com. Sharon Coppola / Sales Manager & Client Relations Coordinator / Paul Miller Subaru.


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Service Shop

Service Reviews

lifetime reviews of the Service Department.

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Service Pricing

    Oil, Filter Change

    $28.95 and up*

    Air Filter Replacement

    $69.99

    Oil, Filter Change (Premium)

    $59.95 and up*

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RepairPal Certification

  • Warranty - At least a 12,000-mile / 12-month warranty on parts and labor.
  • Price - Fair prices, measured by comparing them to the RepairPal Price Estimator.
  • Technician Quality - Technicians and advisors are properly trained, retained, and certified for quality.
  • Customer Satisfaction - A verified collection of valid online dealer reviews to demonstrate exceptional service quality.

Special Offers

This dealership offers 22 Offers on 7 Models

About Our Dealership

Dealer on Cars.com since September 2011

Paul Miller Subaru of Parsippany near Morristown & Union New Jersey | Subaru Parts, Service & Sales

Thank you for considering us for your automotive needs. We sell the exciting new Subaru models such as the Outback, Forester, BRZ, or XV Crosstrek as well as a comprehensive array of used cars, trucks, crossovers and SUVs. Our courteous, experienced and professional staff is waiting t

"Wepride ourselves in delivering a truly outstanding experience to our customers at all levels and across all departments. We work hard to ensure our customers are dealt with honestly, in a straightforward manner, professionally, and courteously"

-Paul Miller

"New Jersey's #1 Subaru Dealer"
Paul Miller Subaru
3469 Rte 46 Parsippany-troy Hills, NJ 07054
New (888) 579-4564
Used (888) 590-3782
Service (866) 872-8524
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