Reviews
This dealership truly could not have made a difficult moment easier. I had been in a bad accident, and my car was totaled. Once I knew the insurance settlement amount, I called Paul Miller Subaru. They worked within my budget to help me get the best car possible and structure the financing in a way that worked for me. I am so grateful for their compassion and care. Dashawn, Kayla, Sharon, James and Jeremy were truly standouts in a very difficult moment. Thank you so much!
This dealership truly could not have made a difficult moment easier. I had been in a bad accident, and my car was totaled. Once I knew the insurance settlement amount, I called Paul Miller Subaru. They worked within my budget to help me get the best car possible and structure the financing in a way that worked for me. I am so grateful for their compassion and care. Dashawn, Kayla, Sharon, James and Jeremy were truly standouts in a very difficult moment. Thank you so much!
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you for sharing your experience with our team, Laur! We are glad we could be of support during this time. On behalf of all of us at Paul Miller Subaru, we wish you safe travels ahead!
Free first service was nice… 9:30 appt was done at 11:30 (a little long). I have a good mechanic that works on my 2018 Suburu, where garage is walkable for me to leave car. Very busy dealership, so only useful to me for warranted repairs.
Free first service was nice… 9:30 appt was done at 11:30 (a little long). I have a good mechanic that works on my 2018 Suburu, where garage is walkable for me to leave car. Very busy dealership, so only useful to me for warranted repairs.
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- Overall experience
- 4.0
- Does recommend this dealer
- Came in for service or repair
Thank you for sharing your experience with us! We appreciate your feedback and hope to see you again at Paul Miller Subaru! Safe travels!
Excellent service of purchasing my car! Very professional and very knowledgeable and easy transaction. Would recommend
Excellent service of purchasing my car! Very professional and very knowledgeable and easy transaction. Would recommend
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you for recommending Paul Miller Subaru! We are happy to hear that the experience was smooth and professional. Enjoy your new car!
My first time there and was the best experience. Everyone in service was so nice and helpful. I recommend this place to all Subaru owners. I’ll be back because of Kristen!
My first time there and was the best experience. Everyone in service was so nice and helpful. I recommend this place to all Subaru owners. I’ll be back because of Kristen!
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a used car
We're glad to hear Kristen and our team made your first visit a great one! We appreciate your recommendation and look forward to assisting you again at Paul Miller Subaru. Safe travels!
Bad service Waiting for 2 hours and 20 minutes for oil change they close 4:00 o’clock I’m out of there 4:30
Bad service Waiting for 2 hours and 20 minutes for oil change they close 4:00 o’clock I’m out of there 4:30
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- Overall experience
- 1.0
- Does not recommend this dealer
- Came in for service or repair
I'm sorry to hear about the long wait you experienced during your oil change appointment. We aim to provide timely service, and it seems we missed the mark here. I'd like to better understand what happened so that we can improve our processes moving forward. Please feel free to reach out if you'd like to discuss your visit further. Thank you, Kristen Bruno - Service Manager - (973) 402-1700
Paul Miller service always does a great job! And the personnel are all nice, friendly, and helpful, starting with my advisor Erin
Paul Miller service always does a great job! And the personnel are all nice, friendly, and helpful, starting with my advisor Erin
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
Mitch, it's great to hear Erin and the team made your visit stress-free! Thank you for choosing Paul Miller Subaru Service Center. We look forward to your next visit!
Dashawn was very helpful in picking out our new Outback. He was knowledgeable, friendly and professonal.
Dashawn was very helpful in picking out our new Outback. He was knowledgeable, friendly and professonal.
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you for choosing Paul Miller Subaru and sharing your experience with Dashawn! We wish you safe travels in your new Subaru Outback!
Steve does a great job at the service desk. He k owes exactly what he is doing.
Steve does a great job at the service desk. He k owes exactly what he is doing.
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- Overall experience
- 4.0
- Does recommend this dealer
- Came in for service or repair
We really appreciate you taking the time to leave Paul Miller Subaru this awesome review, thank you!
Very good customer service and experience. Friendly and knowledgeable staff and pretty time efficient in general.
Very good customer service and experience. Friendly and knowledgeable staff and pretty time efficient in general.
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Mike, it's fantastic to hear you had a smooth and knowledgeable experience with our team! Thank you for choosing Paul Miller Subaru and sharing your feedback. Safe travels!
Very efficient operation. Courteous sales person. Very patient tech person explaining car operation. Generous trade In for my old car.
Very efficient operation. Courteous sales person. Very patient tech person explaining car operation. Generous trade In for my old car.
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you for choosing Paul Miller Subaru, and congratulations on your new ride! It's fantastic to hear that our team provided an efficient and courteous experience. We hope to welcome you back again down the road!