Paul Miller Subaru

Heather was extremely professional. I had a death of my father the day after I purchased a car she was supportive. I knew not to bother me that I would reach back and buy car when his funeral was iver

My first service for my Legacy was perfect. On time, friendly and clean waiting room.

Dropped my vehicle off the night before for service so they’d have it all day. I asked them to call me with estimate of work. Received a text at 10:30 am from service advisor that they’d provide updates. By 3:30 pm no one had called me. When I finally called them for a status, they hadn’t even done any of the work as they said additional repairs were needed. They needed to keep my car another day, but not sure why they never called to advise. I was very frustrated and felt they didn’t value me as a customer. Plus the pricing for the repairs seemed outrageous. I understand it’s a dealership, but it seemed way beyond. Very disappointed in the lack of customer service and lack of communication. I didn’t have a loaner, so at 3:30 pm without a call to advise the work that was needed, they just presumed they could keep my car. another day. I didn’t have time to create a backup plan. Not sure I would ever return to the dealership due to such poor communication, unprofessionalism , and, perhaps, what I would consider price gouging. Not happy at all with this experience.

Excellent service. Harold and George were extremely nice and easy to work with. They made our experience leasing our car a great one.

Frank went above and beyond to make sure I was 'on my way' after the service visit in order to be on time at an appointment.

Thank you so much to Alex for making our first shopping experience with Paul Miller so easy and enjoyable. I was a little nervous about going to a new dealership, but Alex was extremely thorough, transparent, friendly, and professional. My daughter now has her very own new car that was successfully ready for her before Christmas, complete with a big red bow. Thank you, also, to Carlos. I cannot say enough good things about our Paul Miller experience.

Steve is very helpful, very pleasant and friendly. He is a credit to your dealership.

Vanessa is the BEST Service liaison I’ve ever dealt with. She is pleasant and extremely knowledgeable. She is the #1 reason our family has purchased over 7 vehicles from Paul Miller! The dealership is lucky to have her!

Convenient location for me. Factory trained service tech's. They do great work but it doesn't come cheap.

The service department was professional and courteous. I had a 30,000 mile checkup done and was pleased with the timeliness of my appointment. This dealership is the best of the three I have used.