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Mac Haik Ford Desoto

(901 reviews)
Visit Mac Haik Ford Desoto
Sales hours: 9:00am to 9:00pm
Service hours: 7:00am to 7:00pm
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Sales Service
Monday 9:00am–9:00pm 7:00am–7:00pm
Tuesday 9:00am–9:00pm 7:00am–7:00pm
Wednesday 9:00am–9:00pm 7:00am–7:00pm
Thursday 9:00am–9:00pm 7:00am–7:00pm
Friday 9:00am–9:00pm 7:00am–7:00pm
Saturday 9:00am–9:00pm 7:00am–3:00pm
Sunday Closed Closed

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New (888) 235-8164 (888) 235-8164
Used (888) 480-9451 (888) 480-9451
Service (866) 681-5127 (866) 681-5127

Inventory

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Incentives

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About our dealership

This seller has been on Cars.com since August 2024.
Welcome to Mac Haik Ford Desoto proudly servicing DeSoto TX. The first thing you will notice every time you visit Mac Haik Ford Desoto is our atmosphere. It all starts with the people we surround ourselves with here at Mac Haik Ford Desoto. To us it's about so much more than moving cars on and off our lot it's about helping you find the perfect vehicle that you will be happy with and proud to call your own. What that means is you is won't have to suffer through inflated prices pushy sales pitches and unresponsive service. From start to finish Mac Haik Ford Desoto is with you every step of the way!
Experience that GREAT Mac Haik Feeling No Haggle No Hassle

Service center

Phone number (866) 681-5127

Service hours

Monday
7:00am–7:00pm
Tuesday
7:00am–7:00pm
Wednesday
7:00am–7:00pm
Thursday
7:00am–7:00pm
Friday
7:00am–7:00pm
Saturday
7:00am–3:00pm
Sunday
Closed

Meet our employees

Reviews

(901 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Mac Haik Ford Desoto from DealerRater.

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They had plenty of Broncos to choose from.

They had plenty of Broncos to choose from. I did not feel pressured or rushed thru the buying process.

They had plenty of Broncos to choose from.

They had plenty of Broncos to choose from. I did not feel pressured or rushed thru the buying process.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
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Pharaoh Dickens the salesman was very helpful and

Pharaoh Dickens the salesman was very helpful and professional when I came in to the dealership he made it a speedy process

Pharaoh Dickens the salesman was very helpful and

Pharaoh Dickens the salesman was very helpful and professional when I came in to the dealership he made it a speedy process

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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Hoy tube muy mala experiencia en este diller de autos

Hoy tube muy mala experiencia en este diller de autos usados, fuy por una ford expedition max 2020 donde me corieron el crédito, quise haser un intercambio y todo hiva bien Jessica y su manayer ,me quisieron estafar con otro auto más viejo y más caro, por lo tanto no recomiendo a este diller son muy estafadores Jessica y su manayer, les gusta jugar con las personas, publican un auto en un precio y luego te quieren vender otro auto con otro precio, mucho cuidado ,no compren en este diller de autos usados

Hoy tube muy mala experiencia en este diller de autos

Hoy tube muy mala experiencia en este diller de autos usados, fuy por una ford expedition max 2020 donde me corieron el crédito, quise haser un intercambio y todo hiva bien Jessica y su manayer ,me quisieron estafar con otro auto más viejo y más caro, por lo tanto no recomiendo a este diller son muy estafadores Jessica y su manayer, les gusta jugar con las personas, publican un auto en un precio y luego te quieren vender otro auto con otro precio, mucho cuidado ,no compren en este diller de autos usados

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a used car
Worked with:
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This place will steal your SSN when you Pay cash for a

This place will steal your SSN when you Pay cash for a JAGUAR Pearl White In Full and mess you credit up. When there is a cash money transaction credit is not needed. This was a hard credit. Want come off for years. Think once Before YOU USE THEM...

This place will steal your SSN when you Pay cash for a

This place will steal your SSN when you Pay cash for a JAGUAR Pearl White In Full and mess you credit up. When there is a cash money transaction credit is not needed. This was a hard credit. Want come off for years. Think once Before YOU USE THEM...

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
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They employ deceptive practices to lure people in, then

They employ deceptive practices to lure people in, then change already agreed-upon terms. They don't want to honor advertised price. They gave me an "out the door" price with line-by-line details, then indicated they couldn't honor that price and wanted to add over $2k more. Don't trust them!

They employ deceptive practices to lure people in, then

They employ deceptive practices to lure people in, then change already agreed-upon terms. They don't want to honor advertised price. They gave me an "out the door" price with line-by-line details, then indicated they couldn't honor that price and wanted to add over $2k more. Don't trust them!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a new car
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Had mechanical issues couple months ago.

Had mechanical issues couple months ago. Initially determined problem was not addressed but now can change opinion. Found so far all concern issues solved. Apologize for previous negative comments. Wonderful customer service and repairs.

Had mechanical issues couple months ago.

Had mechanical issues couple months ago. Initially determined problem was not addressed but now can change opinion. Found so far all concern issues solved. Apologize for previous negative comments. Wonderful customer service and repairs.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
Worked with:
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Dealer response

Thank you for your thoughtful feedback! We appreciate your understanding and are thrilled to hear that all your concerns have been resolved. At Mac Haik Ford Desoto, we strive to provide wonderful customer service and effective repairs. If you ever need assistance in the future, please don't hesitate to reach out. We look forward to serving you again! Sincerely, the Team at Mac Haik Ford Desoto

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What a great experience we had buying a car from Mussie

What a great experience we had buying a car from Mussie Gebrechekos in sales, Alan Wright, the sales manager, and Kian Kargar in finance. They were indeed the "Dream Team". NO high-pressure sales; we felt like everyone listened, considered my granddaughter's needs and budget, and found the best deal for her on a Ford Bronco Sport. It was the fastest car-buying experience, especially on a Saturday. Thank you so much; we will return with our future purchases.

What a great experience we had buying a car from Mussie

What a great experience we had buying a car from Mussie Gebrechekos in sales, Alan Wright, the sales manager, and Kian Kargar in finance. They were indeed the "Dream Team". NO high-pressure sales; we felt like everyone listened, considered my granddaughter's needs and budget, and found the best deal for her on a Ford Bronco Sport. It was the fastest car-buying experience, especially on a Saturday. Thank you so much; we will return with our future purchases.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Thank you for your wonderful review! We're thrilled to hear that you had such a great experience at Mac Haik Ford - Desoto with Mussie, Alan, and Kian. It's important to us that our customers feel heard and supported, especially when it comes to finding the right vehicle, like the Ford Bronco Sport for your granddaughter. We look forward to welcoming you back for your future purchases! Safe driving! Sincerely, the Team at Mac Haik Ford Desoto

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Please better customers service in the, quick lane,

Please better customers service in the, quick lane, some acting confused, know your purpose 😉 at work..

Please better customers service in the, quick lane,

Please better customers service in the, quick lane, some acting confused, know your purpose 😉 at work..

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 3.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Dealer response

Thank you for sharing your experience with us. We aim to ensure our team is knowledgeable and efficient. If you have any specific concerns or further feedback, please feel free to reach out to us directly. Sincerely, the Team at Mac Haik Ford Desoto

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My experience here was superb and the wait time was very

My experience here was superb and the wait time was very short. They were courteous and professional. The service given was excellent.

My experience here was superb and the wait time was very

My experience here was superb and the wait time was very short. They were courteous and professional. The service given was excellent.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.
Dealer response

We cannot thank you enough for this glowing review of our service center! We know how valuable your time is and we aim to provide efficient and thorough maintenance to all our customers. Please do not hesitate to come back again if you need anything else in the future! Sincerely, the Team at Mac Haik Ford Desoto

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LaShaundra was an awesome sales rep, she made sure all

LaShaundra was an awesome sales rep, she made sure all our needs/wants were taken care. Couldn't be happier with her customer service. Sweet lady.

LaShaundra was an awesome sales rep, she made sure all

LaShaundra was an awesome sales rep, she made sure all our needs/wants were taken care. Couldn't be happier with her customer service. Sweet lady.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Congratulations on your new vehicle, Paul. Thank you for writing such a great review about your experience at our dealership! We appreciate the feedback and are pleased that your experience with LaShaundra was so positive. We do our best to make sure all of our customers leave with the right vehicle and we're glad that you're enjoying yours. We look forward to seeing you again. Sincerely, the Team at Mac Haik Ford Desoto

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