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JTs Chrysler Jeep Dodge Ram Fiat

(838 reviews)
Visit JTs Chrysler Jeep Dodge Ram Fiat
Sales hours: 9:00am to 8:00pm
Service hours: 7:30am to 6:00pm
View all hours
Sales Service
Monday 9:00am–8:00pm 7:30am–6:00pm
Tuesday 9:00am–8:00pm 7:30am–6:00pm
Wednesday 9:00am–8:00pm 7:30am–6:00pm
Thursday 9:00am–8:00pm 7:30am–6:00pm
Friday 9:00am–8:00pm 7:30am–6:00pm
Saturday 9:00am–8:00pm 8:00am–4:00pm
Sunday Closed Closed
2015 state dealer award
View 2 awards
2015 state dealer award
2015 consumer dealer award
New (803) 514-5659 (803) 514-5659
Used (803) 514-5654 (803) 514-5654
Service (803) 514-5439 (803) 514-5439

Reviews

(838 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of JTs Chrysler Jeep Dodge Ram Fiat from DealerRater.

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We have taken our vehicles there for about 5 years or

We have taken our vehicles there for about 5 years or more and we have always had great service.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Thank you very much for your generous comment and rating. We are delighted to hear you had such a wonderful buying experience with our team time and time again. Thank you for choosing JTs!

We had a great experience.

We had a great experience. Juwand was a great salesman. In the world of overpriced used cars, we got a very fair deal. We are extremely happy with the vehicle.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

We're thrilled to have earned your recommendation! Our team works hard to create 5 star experiences for our customers, and we're delighted to know that we could reach that standard for you. We hope you enjoy your car for years to come, and our team hope to have you back again soon! Take care.

Service is always quick and easy check in.

Service is always quick and easy check in. Customer service is always A+. The service techs are very knowledgeable at fixing any problems that you may have.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Breon4224, you have given the team at JTs Chrysler Dodge Jeep RAM an awesome feeling of accomplishment knowing we were able to provide you with a top-notch experience! Thank you so much for the fantastic rating and for being a valued customer. Have a great day!

Second time in for new Jeep recall notices.

Second time in for new Jeep recall notices. Tim in service is always on the job. Took care of me like I owned the place. The people are friendly and capable. Won’t by a Jeep anywhere else.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Ron, you have given the team at JTs Chrysler Dodge Jeep RAM an awesome feeling of accomplishment knowing we were able to provide you with a top-notch experience! Thank you so much for the fantastic rating and review! Thank you for being a valued customer. Have a great day!

They always take care of my vehicles and do it in a

They always take care of my vehicles and do it in a timely manner always very very nice and courteous thank again

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

We can’t thank you enough for your generous comment about your experience with us. It’s feedback like yours that motivates our team to continue delivering epic service throughout the JTs Jeep region. We appreciate your support and time and hope you'll share us with others!

I went to the JTs about 3 weeks ago to get my oil

I went to the JTs about 3 weeks ago to get my oil changed. When i got there I was greeted with the proper greetings. I went through got my oil changed everything was good up until the point of payment. I informed the lady behind the desk that I had a free oil change, because I had previously purchased them from another OFFICIAL Dodge dealership. She went to her computer and said that I didn't have any free oil changes, so I said "hold on, let me call them". During the time I was sitting in the watining area my phone had gotten drastically low. I went to the front of the lobby where I found a lady working the desk and I asked her if she had a charger, but she didn't, however shej found me a charger so I could at least have my phone 1%. When i arrived at this man's desk he jlet me use his charger and then the dealership I had bought the oil changes at called me back, so I thanked him and went back to this ladies desk. She was very rude to me and I disliked this a lot. I told her that my phone was low so she needs to get the number that I called so she could call them herself. She didn't. Luckily, my phone survived throughout the call and my oil change was free. All in all this whole experience gets a 3/5 only because of the lady in the front of JTs helping me find a charger. You should give her a raise! If it wasn't for her I would give you a 1/5.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 3.0
  • Does not recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Thank you for taking a moment to share your concerns, Joe. We are committed to customer satisfaction, and apologize for falling short on this occasion. We hope you will allow us the opportunity to improve your experience by giving our management team a call. We hope to hear from you soon. Call (803) 220-3725

Excellent service, professional and friendly, I had a few

Excellent service, professional and friendly, I had a few mechanical needs taken care of in half the time I had expected, keep up the great work!! I’ll definitely revisit this dealer for my needs!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

We sincerely appreciate your amazing feedback, Colby. Thank you so much for recognizing our team’s friendly and professional service. We are absolutely delighted to provide the wonderful experience you deserve, and love having you as part of our JTs family!

This dealership went above and beyond to make sure we

This dealership went above and beyond to make sure we could pick up our car 1/2 day earlier that they quoted. They found another recall, repaired it, too.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Hey Queenbeevicky, we’re absolutely delighted that our team could be of assistance to you and your vehicle. Your amazing feedback and generous recommendation truly mean a lot to our team. From our family to yours, thank you for choosing JTs Chrysler Dodge Jeep Ram.

Good service department .

Good service department . Check out was easy. Location was an easy drop off for me

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Thank you so much for your kind rating and review Ydnicwjl11! We appreciate you letting others know our service team is top notch. We look forward to seeing you again soon. Take care.

Nice place with a professional courteous staff.

Nice place with a professional courteous staff. All my questions were answered and problems resolved

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Thank you so much for sharing your 5-star experience! We are very proud of the service we provide and love to know that we were able to give customers like you the experience you deserve. We appreciate you taking the time to leave a review, and we hope for the chance to serve you again soon!