Reviews
Write a reviewMy name is Sherrineshia Wilson My experience at Richard's Honda with my Sales-man name ROBERT CASH.It was excellent and I am truly Blessed i was help by him. I doubted myself and thought I wasn’t gonna leave with a vehicle.He encouraged me a 100% and never gave up and told me I’m leaving with a New Blessing.He was very helpful, friendly, knowledgeable, and attentive.I Love how Patient he was stayed over just to show me my Worthy. And I’m really thankful for your patients because I left with a Vehicle. Thank you Robert Cash keep going being a Blessing!!!!
My name is Sherrineshia Wilson My experience at Richard's Honda with my Sales-man name ROBERT CASH.It was excellent and I am truly Blessed i was help by him. I doubted myself and thought I wasn’t gonna leave with a vehicle.He encouraged me a 100% and never gave up and told me I’m leaving with a New Blessing.He was very helpful, friendly, knowledgeable, and attentive.I Love how Patient he was stayed over just to show me my Worthy. And I’m really thankful for your patients because I left with a Vehicle. Thank you Robert Cash keep going being a Blessing!!!!
- Customer service
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- Buying process
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- Quality of repair
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- Overall facilities
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
I would rate my purchase A+. I purchased a pre owned vehicle from Richards Honda. Our salesman Alvin Washington was great he made us feel welcome and stress free. He was very knowledgeable about the whole process. Our finance person Jasmin Naylor was also great at explaining everything to us and making the financing process much less stressful than I thought it would be. I would definitely purchase from here again and recommend them to anyone looking for a new or used vehicle. Thanks to all who helped us with this vehicle purchase. Terry Chartier
I would rate my purchase A+. I purchased a pre owned vehicle from Richards Honda. Our salesman Alvin Washington was great he made us feel welcome and stress free. He was very knowledgeable about the whole process. Our finance person Jasmin Naylor was also great at explaining everything to us and making the financing process much less stressful than I thought it would be. I would definitely purchase from here again and recommend them to anyone looking for a new or used vehicle. Thanks to all who helped us with this vehicle purchase. Terry Chartier
- Customer service
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- Buying process
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- Quality of repair
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- Overall facilities
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Sammy and the team at Richards saved my road trip yesterday. I left the sunroof open on my CR-V and a rainstorm soaked the interior, causing an error code on the dash. Thankfully this dealership was nearby. They did a quick diagnostic and made sure it was safe to get back on the road, as home is three hours away. Every employee my friends and I met there is friendly and helpful. Thanks for helping us get home!
Sammy and the team at Richards saved my road trip yesterday. I left the sunroof open on my CR-V and a rainstorm soaked the interior, causing an error code on the dash. Thankfully this dealership was nearby. They did a quick diagnostic and made sure it was safe to get back on the road, as home is three hours away. Every employee my friends and I met there is friendly and helpful. Thanks for helping us get home!
- Customer service
- 5.0
- Buying process
- —
- Quality of repair
- 5.0
- Overall facilities
- 5.0
- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Wife and I bought a car from Richards Honda last year. Repair technicians scratched and gouged the dashboard while replacing defective air vents. We came to Richards 3 separate times and waited for hours each time only to be told they "didn't have the parts, they ordered the wrong parts, and the wrong parts came." The level of incompetency is astounding to make us come out and wait hours on 3 separate times only for nothing to be down. This was a brand new car with the dashboard plastic ruined by the technicians. Even worse, before we moved to Houston Chelsea the technician told us that they could ship the parts to Houston Honda and have it repaired there for no additional cost, but after arriving here still have not had the parts shipped over, and Houston Honda is saying we have to pay to get it fixed now. Be extremely careful of the technicians and management here, I would recommend buying your car somewhere else if you have to get repairs and recall work done here. If you do have to get repairs done, get everything in writing and take pictures.
Wife and I bought a car from Richards Honda last year. Repair technicians scratched and gouged the dashboard while replacing defective air vents. We came to Richards 3 separate times and waited for hours each time only to be told they "didn't have the parts, they ordered the wrong parts, and the wrong parts came." The level of incompetency is astounding to make us come out and wait hours on 3 separate times only for nothing to be down. This was a brand new car with the dashboard plastic ruined by the technicians. Even worse, before we moved to Houston Chelsea the technician told us that they could ship the parts to Houston Honda and have it repaired there for no additional cost, but after arriving here still have not had the parts shipped over, and Houston Honda is saying we have to pay to get it fixed now. Be extremely careful of the technicians and management here, I would recommend buying your car somewhere else if you have to get repairs and recall work done here. If you do have to get repairs done, get everything in writing and take pictures.
- Customer service
- 1.0
- Buying process
- 4.0
- Quality of repair
- 1.0
- Overall facilities
- 3.0
- Overall experience
- 1.0
- Does not recommend this dealer
- Came in for service or repair
- Did make a purchase
I had my car serviced, and the young man (Raycer) made the enter process so smooth. I definitely recommend asking for him for all of your service needs!
I had my car serviced, and the young man (Raycer) made the enter process so smooth. I definitely recommend asking for him for all of your service needs!
- Customer service
- 5.0
- Buying process
- —
- Quality of repair
- 5.0
- Overall facilities
- —
- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Mr Mark Patterson and Chauney R. Excellent customer service. Mr. Mark took his time with my daughter. Thanks for that warm and fussy feeling lol
Mr Mark Patterson and Chauney R. Excellent customer service. Mr. Mark took his time with my daughter. Thanks for that warm and fussy feeling lol
- Customer service
- 5.0
- Buying process
- 4.0
- Quality of repair
- —
- Overall facilities
- —
- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
A great place to shop and make a purchase! Very friendly, knowledgeable and eager to earn your business! Made me feel like I was important especially knowing I was coming in from almost two hours away. Adrian was a superstar saleswoman! If you are in the market for a new Honda Richard’s is the place to go!
A great place to shop and make a purchase! Very friendly, knowledgeable and eager to earn your business! Made me feel like I was important especially knowing I was coming in from almost two hours away. Adrian was a superstar saleswoman! If you are in the market for a new Honda Richard’s is the place to go!
- Customer service
- 5.0
- Buying process
- 5.0
- Quality of repair
- —
- Overall facilities
- —
- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
I bought a coupe Honda Civic, and the sale person Mr. Winfrey so nice to me, working to sell the car. They gave me good service him and the used care manager and the finance manager, Excellent bounch.
I bought a coupe Honda Civic, and the sale person Mr. Winfrey so nice to me, working to sell the car. They gave me good service him and the used care manager and the finance manager, Excellent bounch.
- Customer service
- 5.0
- Buying process
- 5.0
- Quality of repair
- 5.0
- Overall facilities
- —
- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Good experience. Listened to what I wanted. He helped me with finding a new car that really fit my needs. Wanted all of the new features.
Good experience. Listened to what I wanted. He helped me with finding a new car that really fit my needs. Wanted all of the new features.
- Customer service
- 5.0
- Buying process
- 5.0
- Quality of repair
- —
- Overall facilities
- —
- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Purchased a 21 Odyssey from Richard’s Honda. Received what KBB, Edmonds and Cars.com all said was a great deal as well as me. Received a fair price on my trade in along with a few extras. The salesman, Julian Watson, was very professional and courteous. Would definitely recommend Richard’s Honda for a vehicle purchase.
Purchased a 21 Odyssey from Richard’s Honda. Received what KBB, Edmonds and Cars.com all said was a great deal as well as me. Received a fair price on my trade in along with a few extras. The salesman, Julian Watson, was very professional and courteous. Would definitely recommend Richard’s Honda for a vehicle purchase.
- Customer service
- —
- Buying process
- 4.0
- Quality of repair
- —
- Overall facilities
- —
- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase