Reviews
Write a reviewThe absolute worst!
The absolute worst! Avoid coming here at all costs. I took my car in for an estimate for damages from my recent accident and got a flat tire. When I asked them to take responsibility they wouldn't and came up with crazy stories of how it might have happened, trying to make me pay for damage THEY CAUSED! I can't even think right now I'm so mad. This is one of the shadiest shops I've ever been to. The audacity of these people. I'm never coming here again. They just lost a 10k deal in repairs and all my future business over $10.
The absolute worst!
The absolute worst! Avoid coming here at all costs. I took my car in for an estimate for damages from my recent accident and got a flat tire. When I asked them to take responsibility they wouldn't and came up with crazy stories of how it might have happened, trying to make me pay for damage THEY CAUSED! I can't even think right now I'm so mad. This is one of the shadiest shops I've ever been to. The audacity of these people. I'm never coming here again. They just lost a 10k deal in repairs and all my future business over $10.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Came in for service or repair
Hello, We take our customer feedback very seriously and would like the opportunity to learn more about your service visit. Can you please contact us at your earliest convenience? Sincerely, All Star Customer Care reviews@allstarautomotive.com
Honestly I think it might be too late for that but I'm curious to hear what you think you can do at this point when I already talked to the managers from both the service center and the collision center and they both refused to take responsibility. You can email me at from_the_ashes@rocketmail.com
Baton Rouge to Sacramento
An excellent experience.Being located in Sacramento,CA, there were logistics to work out,which went very well. Staff that I interacted with were very helpful (Dan,Jeff, Taylor,Bernard). Entire time spent at the dealership was less than two hours.I then drove my van home to Sacramento,CA in 2 1/2 days and 2200 miles. Thank you again!!
Baton Rouge to Sacramento
An excellent experience.Being located in Sacramento,CA, there were logistics to work out,which went very well. Staff that I interacted with were very helpful (Dan,Jeff, Taylor,Bernard). Entire time spent at the dealership was less than two hours.I then drove my van home to Sacramento,CA in 2 1/2 days and 2200 miles. Thank you again!!
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
We are honored you took the time to leave us a five-star review, Piyush. It is pleasing to learn that our Service Team was helpful and did a great job assisting you with your van. Should you need anything, please don't hesitate to reach out to us at All Star Toyota of Baton Rouge.
Toyota Tundra Capstone sale
My salesman’s Lee Woods is the best I’ve bought 11 Tundra’s over the last twenty years from him and they worked a good deal on my trade in
Toyota Tundra Capstone sale
My salesman’s Lee Woods is the best I’ve bought 11 Tundra’s over the last twenty years from him and they worked a good deal on my trade in
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Thank you for your glowing review! All Star Toyota truly appreciates your loyalty and are happy to hear that Lee has consistently provided you with exceptional service over the years. Glad to hear that you've had positive experiences with your trades as well. We look forward to continuing to serve your automotive needs in the future! #AllStarFamily Sincerely, All Star Customer Care
Mr Lee Woods is Awesome, I would definitely reco
Mr Lee Woods is Awesome, I would definitely recommend him to my friends and family, Thank you Mr Woods for your professionalism, Knowledge and overall a very caring attitude, You went above and beyond to make my car buying experience less stressful and for that I'm eternally grateful,God Bless you
Mr Lee Woods is Awesome, I would definitely reco
Mr Lee Woods is Awesome, I would definitely recommend him to my friends and family, Thank you Mr Woods for your professionalism, Knowledge and overall a very caring attitude, You went above and beyond to make my car buying experience less stressful and for that I'm eternally grateful,God Bless you
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
We are grateful for you leaving us a five-star review and for recommending our services, Diana. It is pleasing to know that our professional Sales Team was knowledgeable and had a caring attitude during your car-buying experience. Your business is valued and we look forward to seeing you again at All Star Toyota of Baton Rouge.
Satisfied customer
Kelli Harvey was awesome. From the time I walked in she made me feel comfortable and was more than willing to go out of her way to help me. All I can say is Toyota should be excited to have her working in the service department. She made my experience a great one. Dave
Satisfied customer
Kelli Harvey was awesome. From the time I walked in she made me feel comfortable and was more than willing to go out of her way to help me. All I can say is Toyota should be excited to have her working in the service department. She made my experience a great one. Dave
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Hello David, and thank you so much for your excellent review. We're thrilled to read that our Service Team here at All Star Toyota of Baton Rouge helped make you feel comfortable and went out of their way to assist you. We're happy that your visit was a great one, and feel free to reach out to us for any further needs you may have in the future.
I had a nail in my back tire that dropped the tire
I had a nail in my back tire that dropped the tire pressure. Kelli Harvey determined the tire could be repaired and worked me in on a Saturday to get it repaired. I could not be more pleased.
I had a nail in my back tire that dropped the tire
I had a nail in my back tire that dropped the tire pressure. Kelli Harvey determined the tire could be repaired and worked me in on a Saturday to get it repaired. I could not be more pleased.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
We're glad to read that our Service Team here at All Star Toyota of Baton Rouge was able to repair your tire in an efficient manner. We're grateful that you were pleased with your experience, and thank you for your kind review. Take care.
Love this place
Got a wonderful deal with a great salesman. I love my new Toyota Carolla. I would recommend y’all go and ask for Joe. Wonderful experience.
Love this place
Got a wonderful deal with a great salesman. I love my new Toyota Carolla. I would recommend y’all go and ask for Joe. Wonderful experience.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Thank you so much for your perfect review and recommending All Star Toyota of Baton Rouge, Sandra. Our Sales Team is here for you should you need additional assistance in the future. Have a great day, and congratulations on your new Toyota Corolla!
Shawn is Hands down the best
Shawn and his manager went above and beyond for me and never once made me feel like I had to play games to get what I want. They spent 2 days trying to find the best rate for me on multiple cars to get the comfortable payment I needed. Honda told me it was my credit and come to find out it was just rates and some places give better deals on certain cars so they played around with different cars and rates. I just can’t put into words how absolutely amazing Shawn was. I love my car and my payment. They are rated higher than 5 stars.
Shawn is Hands down the best
Shawn and his manager went above and beyond for me and never once made me feel like I had to play games to get what I want. They spent 2 days trying to find the best rate for me on multiple cars to get the comfortable payment I needed. Honda told me it was my credit and come to find out it was just rates and some places give better deals on certain cars so they played around with different cars and rates. I just can’t put into words how absolutely amazing Shawn was. I love my car and my payment. They are rated higher than 5 stars.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Thank you, Cindy, for your wonderful, kindhearted review. Nothing makes our day brighter than reading that our Sales Team was helpful while listening to your needs to ensure you not only found the perfect vehicle but also enjoyed an efficient car-buying experience here at All Star Toyota of Baton Rouge. Congratulations on your new car!
Satisfied Customer
J R was great. Very knowledgeable and great personality. Would recommend others to shop All Star Toyota. Very pleased with my purchase. A great experience. Thank you.
Satisfied Customer
J R was great. Very knowledgeable and great personality. Would recommend others to shop All Star Toyota. Very pleased with my purchase. A great experience. Thank you.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Thank you for your kind words and for sharing your positive experience with the sales team at All Star Toyota of Baton Rouge. We're thrilled that you found them knowledgeable and enjoyed their great personality. We're glad we could provide you with a great experience and appreciate your recommendation to others. Thanks for choosing us and have a wonderful rest of your day!
Very Satisfied Clients
My wife and I just recently bought a newly used SUV from Allstar Toyota and we were truly blessed to work with Mr. Al and his team! They were very professional, friendly and went out of their way to find the perfect vehicle that would suit us best in the situation that we were in with our current vehicle. From sales to financing they did a great job and are pleased! Thanks again!
Very Satisfied Clients
My wife and I just recently bought a newly used SUV from Allstar Toyota and we were truly blessed to work with Mr. Al and his team! They were very professional, friendly and went out of their way to find the perfect vehicle that would suit us best in the situation that we were in with our current vehicle. From sales to financing they did a great job and are pleased! Thanks again!
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Thank you, Nick, for taking the time to write this 5-star review. We are delighted that our Sales Team was professional, and friendly, and could help you find a great vehicle that is perfect for you. We hope you continue to choose All Star Toyota of Baton Rouge for all your future automotive needs. Have a great day.
