Reviews
I bought the car.
I bought the car. Nothing special. They didn’t help me with anything. Then bend on pricing. Gave me an insulting trade in offer. Wouldn’t deliver car to home.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 2.0
- Does not recommend this dealer
- Shopped for a used car
- Did make a purchase
Cody from financials: AMAZING!
Cody from financials: AMAZING! Mr. Nathan & Mr. Lee were phenomenal in providing a great deal for me to trade-in my car. And for repairs, Nathan does all my paperwork and has been holding me down since 2022. All around, amazing!
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
It's amazing to hear about your great experience with us! We'll be sure to pass along your compliments to Cody, Mr. Nathan, and Mr. Lee. Thank you for trusting us with your needs and being such a valued customer! - All Star Customer Care
Torey Byrd is the absolute best salesman.
Torey Byrd is the absolute best salesman. He made my car purchase easy and stress free. He made sure I got the car that was the best option for me. I would recommend that anyone that is interested in purchasing a car go see Torey. Bernard Wilson in finance was wonderful as well. He was very professional, explained everything well, and made paperwork painless. These two gentleman are top tier in customer service. I felt respected and valued as a customer throughout the whole experience. I am very happy with my purchase and experience.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
It's great to hear your car purchase went smoothly with All Star Toyota of Baton Rouge. We appreciate the praise towards our sales and finance team for their professionalism. Continued satisfied driving with your new vehicle!
The absolute worst!
The absolute worst! Avoid coming here at all costs. I took my car in for an estimate for damages from my recent accident and got a flat tire. When I asked them to take responsibility they wouldn't and came up with crazy stories of how it might have happened, trying to make me pay for damage THEY CAUSED! I can't even think right now I'm so mad. This is one of the shadiest shops I've ever been to. The audacity of these people. I'm never coming here again. They just lost a 10k deal in repairs and all my future business over $10.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Came in for service or repair
Hello, We take our customer feedback very seriously and would like the opportunity to learn more about your service visit. Can you please contact us at your earliest convenience? Sincerely, All Star Customer Care reviews@allstarautomotive.com
Honestly I think it might be too late for that but I'm curious to hear what you think you can do at this point when I already talked to the managers from both the service center and the collision center and they both refused to take responsibility. You can email me at from_the_ashes@rocketmail.com
Baton Rouge to Sacramento
An excellent experience.Being located in Sacramento,CA, there were logistics to work out,which went very well. Staff that I interacted with were very helpful (Dan,Jeff, Taylor,Bernard). Entire time spent at the dealership was less than two hours.I then drove my van home to Sacramento,CA in 2 1/2 days and 2200 miles. Thank you again!!
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
We are honored you took the time to leave us a five-star review, Piyush. It is pleasing to learn that our Service Team was helpful and did a great job assisting you with your van. Should you need anything, please don't hesitate to reach out to us at All Star Toyota of Baton Rouge.
Toyota Tundra Capstone sale
My salesman’s Lee Woods is the best I’ve bought 11 Tundra’s over the last twenty years from him and they worked a good deal on my trade in
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Thank you for your glowing review! All Star Toyota truly appreciates your loyalty and are happy to hear that Lee has consistently provided you with exceptional service over the years. Glad to hear that you've had positive experiences with your trades as well. We look forward to continuing to serve your automotive needs in the future! #AllStarFamily Sincerely, All Star Customer Care
Mr Lee Woods is Awesome, I would definitely reco
Mr Lee Woods is Awesome, I would definitely recommend him to my friends and family, Thank you Mr Woods for your professionalism, Knowledge and overall a very caring attitude, You went above and beyond to make my car buying experience less stressful and for that I'm eternally grateful,God Bless you
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
We are grateful for you leaving us a five-star review and for recommending our services, Diana. It is pleasing to know that our professional Sales Team was knowledgeable and had a caring attitude during your car-buying experience. Your business is valued and we look forward to seeing you again at All Star Toyota of Baton Rouge.
Satisfied customer
Kelli Harvey was awesome. From the time I walked in she made me feel comfortable and was more than willing to go out of her way to help me. All I can say is Toyota should be excited to have her working in the service department. She made my experience a great one. Dave
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Hello David, and thank you so much for your excellent review. We're thrilled to read that our Service Team here at All Star Toyota of Baton Rouge helped make you feel comfortable and went out of their way to assist you. We're happy that your visit was a great one, and feel free to reach out to us for any further needs you may have in the future.
I had a nail in my back tire that dropped the tire
I had a nail in my back tire that dropped the tire pressure. Kelli Harvey determined the tire could be repaired and worked me in on a Saturday to get it repaired. I could not be more pleased.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
We're glad to read that our Service Team here at All Star Toyota of Baton Rouge was able to repair your tire in an efficient manner. We're grateful that you were pleased with your experience, and thank you for your kind review. Take care.
Love this place
Got a wonderful deal with a great salesman. I love my new Toyota Carolla. I would recommend y’all go and ask for Joe. Wonderful experience.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Thank you so much for your perfect review and recommending All Star Toyota of Baton Rouge, Sandra. Our Sales Team is here for you should you need additional assistance in the future. Have a great day, and congratulations on your new Toyota Corolla!