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JR and Paul (and Kyle, though our time was short) were great to work with from beginning to end. They were able to help me get the vehicle I wanted, in... the price range I wanted. They were very considerate, and up front about everything with the vehicle, there were NO surprises! I only talked with Paul over the phone, but he answered all questions and concerns I had. I met JR in person and also spoke with him on the phone. He was so much fun to work with, and made the car buying experience less stressful. He was happy and upbeat, even though we were there past 10pm. He even took time to cheer me up about trading in my old (and very first car). Kyle was patient, but efficient through all of our paperwork. I cannot express my gratitude for JR, Paul and Kyle, especially after the 2 weeks of pure chaos and absurdity that occurred with other dealerships and salesmen before hand. Buying a new car sucks in general, but these guys made it as painless as they could. Only issue I had, was that there were quite a few scratches on the vehicle that we did not notice (due to the late hours) until we had already signed the paperwork. I let JR know, and he said that it didn't matter and all I needed to do was bring the vehicle back and it would be taken care of. Overall a way better experience with any other car salesmen I've ever dealt with.
Thank you for taking the time out of your day to review us! We are happy to hear that our team provided you with excellent service. We'll be sure to s...hare your feedback with them and thank them for making your visit so pleasant!
These salespeople were the worst, I was just looking today and was told that they do not have time to show cars unless I was ready to buy! I will never... return!!!!
Brian, We are sorry to learn about any dissatisfaction in regards to your recent shopping experience. We would like to connect with you about your c...oncerns. Please consider reaching out to us with your preferred contact details to discuss. Thank you for your time. Best, Reviews@allstarautomotive.com
Purchased a Camry from Jeff Huffman. Enjoyed working with him.
Bobbie, thank you for sharing your experience with us. Providing great customer service is always our top priority. Thank you for coming in and we hop...e to see you again in the near future. Congratulations on your new Camry!
He a a very good attitude when we first pulled up he ran to us and that was just a good sign there. Officially didn’t come to get a car but i guess GOD... had something else in store for me. I didn’t even believe i was going to be able to get a car. I just was going to look and end up leaving with a car. I would most definitely recommend JR to a friend . Thanks so much for y’all time.
JR, thank you for letting us know that our team is finding the best deals for our guests. We appreciate the opportunity to work with you. Please consi...der us for all of your automotive needs.
JR was excellent! He helped me in every way he could! Definitely recommend him to anyone! His service was awesome! Get at him for your car needs!!!!
Thank you for taking the time to share your experience! We're thrilled to hear that our team ensured you a pleasant time. We look forward to your futu...re visits!
JR made my first car purchase a great experience. I would recommend him to anyone. He was able to get my note to an affordable price! Thanks!!
You're so very much welcome, Jasmine. Thank you for the wonderful review!
J. R. was very friendly and accommodating when my daughter and I came in to make her first vehicle purchase. J. R. and Mr. Wheeler provided us with a... great deal of useful information, thus, giving us a pleasant buying experience.
Thank you for the great review! We're happy to hear of your experience!
JR was very pleasant and was able to answer all of my questions. He also gave me a refresher course on my stick shift! Im in love with my Honda!!! Thanks... a lot JR!
That's excellent to hear! Thank you for sharing your experience with JR!
I contacted All Star Toyota to inquire if they had a specific truck on their lot. I was told they did and I scheduled an appointment to go look at the... truck the next day, which was a Saturday. When I arrived, they did not have truck on their lot and was told there was a miscommunication. I left and several hours later I received a call from the salesman, Lee , advising they found the exact truck I was looking for and could have it sent to their dealership. I returned to the dealership the same day and spent four hours signing paperwork to purchase the truck and providing them a check for a down payment. I was told the truck would be at their dealership Monday or Tuesday, at the latest. On Monday, I did not hear from anyone from All Star, so I called and was told there was delay and the truck would be there Tuesday or Wednesday. On Tuesday afternoon, I received a call from the General Manager, Aaron, advising he was unable to get the truck. He “thought” the other dealership would be willing to trade him the truck. He never received confirmation. Aaron told me he could try to get me another truck from another dealership, but “would have to give up his first-born child.” Really!?! I returned to the dealership the same day to pick up my down-payment check. Both Lee and Aaron are dishonest and have no regard for other people’s time—an awful way to do business! I will never consider buying another vehicle from this dealership or any other All Star dealership.
Tiffany, I would like to extend my personal regrets regarding this situation with the vehicle you wanted. Our goal is to provide honest service to al...l of our guests and it is disheartening to learn that you felt otherwise. Please feel free to reach out to me at your own convenience so that we may address your concerns. I look forward to hearing from you. Best, Customer Relations Manager email@example.com
Okay , there are not enough stars available to express the phenomal service , patience and journeys explored to satisfy us with our first new car purchase.... Mr Henry and Mr. Rudy are the men you want to talk to if you're interested in any vehicle purchase. My family and I appreciate you both beyond words. I thank you so much for making our bew vehicle purchase work for our family. We purchased our last car from Allstar Toyota on Airline in Baton Rouge used and again the service was superb. The name says it all. Thank you with all our ��
Elliott & Monique, Thank you for your positive review! It's good to know that Henry and Rudy provided you with great service. We value your business ...and look forward to working with you again. Enjoy your new vehicle!