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Meet Frank Monteforte

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Lease Return Manager
(30 reviews)

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Reviews

Was a no nonsense sales experience.

Was a no nonsense sales experience. No unexpected fees or xxxxxxxx. Highly recommend. One thing that can be worked on was closing took too long, but otherwise honest and fair transaction.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thank you so much for the 5-star rating! We truly appreciate your support. Don’t hesitate to reach out when you need us again. Have a wonderful day!

Bought a used Ford Raptor there and very happy with the

Bought a used Ford Raptor there and very happy with the dealership. They were very helpful and would recommend them to purchase a vehicle

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
0 people out of 0 found this review helpful.
Dealer response

Good Morning, We greatly appreciate your 5-star review rating your experience at Levittown Ford. We hope your enjoy your new Raptor. Have a great day!

Nobody does it better thank you frank montefore for

Nobody does it better thank you frank montefore for everything and all you great staff

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

We're happy to hear you had a great experience with Frank! If there’s anything else we can do to assist you, please don’t hesitate to reach out. Thanks again for your business!

Frank Monteforte at Levittown Ford is a pleasure to work

Frank Monteforte at Levittown Ford is a pleasure to work with. He is patient, personable and understanding of his customer. Frank delivered on equipment, pricing and service that has given confidence on decision all the way through to sale. Thank you Frank.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Good Morning. We understand it's a big decision where you purchase your vehicle from and we are so grateful to have been chosen! It's great to hear you enjoyed working with Frank. Safe travels!

Just leased my 2nd Explorer through Levittown Ford.

Just leased my 2nd Explorer through Levittown Ford. Frank Monteforte made my wife and I feel right at home. He was patient and explored all options for us, giving us the most while keeping to our budget. He did a GREAT job and would not hesitate recommending him to our friends & family.!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Good Afternoon! We greatly appreciate your 5-star rating and kind words about your experience at Levittown Ford. Frank is happy to know how helpful he was to you. Enjoy your new Explorer & have a great day!

Frank Monteforte my salesperson was a gentleman who took

Frank Monteforte my salesperson was a gentleman who took time to explain all my options when coming in to purchase my ford. Great Experience all Around including the receptionist to the finance office. Glad to be a customer Chris W

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Good Afternoon! Thank you for highlighting some of our staff who helped make this such a great experience! We always strive to provide top quality service to every guest and are pleased to hear that you enjoyed your experience! Have a great day!

It's not bad enough that the transmission in my Focus had...

It's not bad enough that the transmission in my Focus had to be repaired over a dozen times, but they had the nerve to attempt to charge me the $100 deductible as per my Ford Extended Care warranty (which I would have gladly paid if this had been the first problem with the trans) , but then, additionally, they had the nerve to attempt to charge me sales tax on the total repair amount that Ford paid them for the repair. This was total BS and an attempted money grab, as they obviously didn't think I knew anything about NYS Sales Tax Law. When I called Ford Extended Care directly about this, I was informed the dealer was wrong and instructed to send them the invoice if the dealer would not release the car without me paying the sales tax and that they would reimburse me. I tried to talk to the service manager, but he was conveniently too busy to talk to me...this was the same guy that recently was so quick to send out emails introducing himself as the new service manager and that his door was always open if you have a problem. Eventually, after I made a big enough commotion, over the whole ordeal, the service writer, a nice enough guy, but who knew very little about Fords, got the manager to waive the deductible and the ridiculous sales tax charge on a $2000 trans repair. BUT, it only gets better... About a week, on Christmas Eve no less, I notice one of the lug nuts is missing from the R/F wheel. Checking the rest, I find that ALL the lugs on both front wheels are loose. So after tightening the loose lugs nuts, I call the service dept and get the switchboard who informs the service dept will be open until 2:00 PM. It’s now about 12:00 PM and I head over only to find, they are closed. So I go to the show room to looking for the general manager, but wound up with the sales manager, asking about possibly getting a lug nut from the make ready department, or taking one off a car on the lot. He said there were not tools there and that he could not do that, and that I'd have to wait for the following Monday, but when I then said I'd just go outside and take one off another Focus in the lot, a nice salesman who overheard the (at this time) commotion came over and said he'd look around the make ready dept and sure enough he found a lug nut for me. The sales manager took copies of all my paperwork and said the service manager would call me when the service department reopened after Christmas, but of course he never did. So, in addition to Levittown Ford being a major inconvenience with this whole transmission experience, attempting to rip me off for the sales tax on an extended warranty repair, they now have but the safety of my family in jeopardy, by leaving the front wheels loose after reinstalling the transmission. Needless to say, my 2021 Bronco will be either from Hassett or Hempstead Ford!

Rating breakdown (out of 5):
  • Customer service 1.0
  • Buying process
  • Quality of repair 1.0
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.

The best dealer ever ,like family.

Again another great experience with my favorite person Frank Monteforte from Levittown Ford,I just bought a Edge Sport 7 months ,ago,and loved it so much bought Another for my wife last week.Frank is like family, and all the Levittown Family,From Ed the GM of sales ,right to Mike in finance ,they are the best

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Thank you Frank!

If you are searching for a ford dealership to buy or lease a car...search no more! Frank was great so patient, knowledgeable and not pushy! He got me a great deal on my lease..so happy! Adam in finance was great too!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Fantastic Service

If car shopping was so easy and painless, I would of bought all my vehicles at Levittown Ford. My salesman was Frank and he was great. He wasn't that typical car sales that push you just to make a sale. He took his time and explained everything to me. Thank you again Frank!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.