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Meet Waiel Fawaz

Waiel Fawaz headshot
Finance Manager
(25 reviews)

Reviews

We purchased a 2024 Ford Mach E from Levittown Ford on

We purchased a 2024 Ford Mach E from Levittown Ford on 6/9/25. We were encouraged to pay $500 for the level 2 charger and were told it would be sent in the mail within a week. After many phone calls, we still hadn't received it. At one point, we were told that it would be supplied by the installer, which was clearly not true. (The installer laughed at this when we told them.) We finally contacted Ford directly; they contacted the dealership, and the charger arrived promptly on 7/10. This was a big purchase for us, but it seems this dealership is more interested in making the deal than maintaining a happy customer relationship.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Matt helped me get into a Bronco Sport and went above and

Matt helped me get into a Bronco Sport and went above and beyond to make it work! He is Super helpful, nice and knowledgeable ! I dealt with Waeil for all things financial and he was awesome to work with as well! Great dealership and buying experience!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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Dealer response

We appreciate your 5-star review rating your buying experience at Levittown Ford. Our team is happy to know how helpful they were. Enjoy your new Bronco Sport & have a great day!

The best customer service I ever have in Long Island!

The best customer service I ever have in Long Island! Leo is excellent and patient in assisting and answering any questions. He is very knowledgeable in any Ford models we ask.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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Dealer response

Thank you for letting us know about your recent experience. Our Team strives to make sure our customers are comfortable through the sales process. Have a great day!

From start to finish it was fantastic customer service.

From start to finish it was fantastic customer service. It's an easy decision to use Levvitown fordd.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
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Dealer response

Good Morning Michael. We're so happy to hear you had an excellent experience at Levittown Ford. We'll be there for you again when you need us down the road! Have a great weekend.

Nobody does it better thank you frank montefore for

Nobody does it better thank you frank montefore for everything and all you great staff

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

We're happy to hear you had a great experience with Frank! If there’s anything else we can do to assist you, please don’t hesitate to reach out. Thanks again for your business!

Waiel Fawaz of Levittown Ford presented finance and

Waiel Fawaz of Levittown Ford presented finance and warranty options best suited to our specific needs. His accuracy, professionalism and ease in completing sale was greatly appreciated. Thank you again Waiel.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
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Dealer response

Thank you for sharing! We pride ourselves on quality and professionalism, so we're happy to hear you enjoyed your recent visit!

Frank Monteforte at Levittown Ford is a pleasure to work

Frank Monteforte at Levittown Ford is a pleasure to work with. He is patient, personable and understanding of his customer. Frank delivered on equipment, pricing and service that has given confidence on decision all the way through to sale. Thank you Frank.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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Dealer response

Good Morning. We understand it's a big decision where you purchase your vehicle from and we are so grateful to have been chosen! It's great to hear you enjoyed working with Frank. Safe travels!

From the sales department, to finance, to delivery,

From the sales department, to finance, to delivery, everyone I dealt with there was very professional and courteous

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Good Morning Seth! We're so happy to hear you had a 5-star experience working with our sale's team at Levittown Ford. Please let us know if you have any questions down the road. Enjoy your new vehicle.

Levittown Ford was helpful and accommodating to my needs.

Levittown Ford was helpful and accommodating to my needs. Spencer was attentive and on top of the process keeping me informed every step of the way. I traded in my old car and Andrew in service was also just as helpful in determining what the best step was for me to take.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
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Dealer response

Thank you so much for the nice review! It's great to hear that Spencer & Andrew were able to make your experience at Levittown Ford an excellent one! Thank you for the opportunity! Please come back to see us if you need anything at all. Enjoy your new vehicle!

Great team at Levittown Ford.

Great team at Levittown Ford. Got my new Maverick in just a few hours. Leo was my sales rep. He was very helpful throughout the process. From test drive to deliver the car. Also, Eric the finance manager found the best financing option for me. And the sales managers also helped me get my Fordpass rewards towards my deal. If you want a Ford or any used car go to Levittown ford. They are the best.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Good Afternoon! We greatly appreciate your 5-star rating & recommendation. The Levittown Ford Team was very happy to provide you with an excellent experience getting you into your new Maverick! Have a wonderful weekend!