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Happy Wife, Happy Life
My wife had been asking for an electric truck for quite some time but there none to be found. We had deposits on a couple of different ones, but the dates kept getting pushed out, so the search continued. As it so happens our friends were on the hunt for a very specific vehicle as well and in their search, they came upon Sweet Cars. They ended up not just buying one car, but two, and had a great experience. During their process they mentioned that we had been looking, unsuccessfully, for an electric truck. Lo and behold a few days later Jim contacted us and said he was getting in a Rivian! We’d never seen one in person, so Jim sent us everything we asked for including several videos of the truck. A deal was struck and within a couple of weeks my wife had her new truck. We have never purchased a vehicle sight unseen or out of state. From start to finish, Jim was accessible and attentive. He kept us informed at every turn throughout the process. We were updated multiple times during the transport from Indiana to Texas. Our new truck arrived on time and in immaculate condition. Jim has continued to stay in touch with us even after the sale and went out of his way to ship, at his expense, an extra set of floor mats. Jim’s level of customer service exceeded our expectations. We would not hesitate to work with him again should the opportunity arise. There is a wise old saying, “happy wife, happy life”, thanks to Jim and Sweet Cars.
The Perfect Car Shopping Experience!
I just want to say how Amazing SweetCars is! I was shopping around just looking online and discovered SweetCars and Jim, my amazing sales guy. I don’t know if I have the words to describe how good Jim treated me and the Service SweetCars provides. Jim would take my call anytime of day or night and on his day off and vacation! He was there to make sure any and every detail on my car was repaired or fixed so I would have the perfect car when it arrived at him home in Austin, Texas. We told our friends as well about them and they also purchased a Rivian Truck. We plan on buying many more cars from Jim, he is a true friend.
Sweetcars is the best for amazing cars and service
Not only did I buy a car at Sweetcars, but my partner ended up buying one and one of our beat friends as well. While the fact that the cars were in inventory was a huge selling point, the prices were fair and the service was best of the best. Special shout out to our salesman Jim, and big thanks to Sheri in finance.
Please Listen - You Must Buy a Car There!!
My review will be long because I think the service and experience I received absolutely justifies me explaining how different (in an amazing way) this dealer is. Bear with me. Hopefully this review will make up your mind about buying a car from Sweet Cars if you’re on the fence. For starters, I owned a nice, C7 Corvette; however, like many Corvette owners, the new mid engine, C8 was almost impossible to find due to the demand being so high. Even if you could find one, expect the price to be marked up $25-30k. I had grown a habit of googling C8 Vettes for sale every 3 days or so over the last 18 months. I was always hopefully I would find the perfect one at the right price. Low and behold, I found it just this past Friday. Sweet Cars had a beautiful 2020 Elkhart blue, Z51 C8 with less than 7k miles. Normally, this car could probably sell for north of 6 figures. However, the price was very reasonable so I inquired about it. Within 5-10 minutes, Jim White (one of the sales guys) responded to my email and stated it’s available if you’re interested. I told Jim I would be trading in my C7 Vette and he simply asked what I wanted for it. The figure I gave him was in blue book range and also right around offers I have had at other dealerships lately. Friday night/Saturday morning, I applied for financing off their website and before 11:00 Saturday morning, Jim called me and said “Congrats, you’re approved!!” They even accepted the exact figure I asked for for the C7 trade in Vette. Zero haggling. I thought my price was fair and I thought their selling price for the C8 was fair too. After that, he told me the terms which were great to me so I told him I want it. I put down the required (and refundable I might add) $1,000 deposit which guaranteed it would not be sold to anyone else unless I changed my mind. This is the good part in my opinion. You see, Sweet Cars is located in Fort Wayne, IN and I live in Memphis, TN. That’s a 9 hour drive... and an extremely boring one through a lot of farm land at that. I told Jim I was going to drive up Sunday (yesterday) that way I could get the car first thing Monday morning at 09:00 when they opened. He said, “No worries. See you then and I’ll have you out of here and back on the road in your dream car in 20 minutes.” To be honest, I was kind of skeptical as I have purchased over a dozen vehicles in my lifetime and it’s never as smooth or easy as they make it out to be. That’s where the Sweet Cars difference comes in. I pulled in this morning (Monday right as they opened) and Jim greeted me after giving me a couple minutes to inspect the beautiful machine that the C8 Corvette is. After that, we signed the documents and we were literally done in 10-15 minutes. I can’t stress to you how serious I am about how legitimately passionate these folks are for their cars and more importantly, doing right by their customers. I just got back home about 30 minutes ago and I absolutely had to post this review about how impressed I was with the process and the people there. They are true professionals and they are the definition of customer service (which is rare anywhere these days). I told Jim before I left this wouldn’t be the last car I purchased from them and I meant it. I also can’t wait to spread the word to my friends who may be looking for a nice sports car or high end luxury vehicle. There is simply nowhere else you can go and get this service. Thanks again Jim and Sweet Cars!! I love my new Vette and this experience has changed my mind about the car buying experience!!
Great car buying experience
The process of buying a car from these folks was quick and easy. The sales representative (Jim) was knowledgeable and thorough and was quick to address any questions or concerns I had.
The best experience in 30+ years.
As an out of state buyer of somewhat expensive cars there's an inherit risk of not seeing a car in person prior to making that buying decision. Many times you have to rely on the integrity of the dealership and of the salesman to give you an accurate (and even a critical) assessment of the car you are looking at. This is where Sweet Cars came into the picture. Not only did Jim White (salesman) give me a very accurate assessment of the Porsche 911 Carrera S but he was very familiar with the process of dealing with out of state buyers. Jim took car of all my requests from videos, pictures, inspection reports and paper work detailing the cars history. Jim also handled the shipping arrangements with their broker to ensure a proper enclosed trailer to ship the car safely to my home. Rarely do I get the opportunity to work with real professionals in the car business but I must say that in my 30+ years of buying person cars this experience ranks in the top spot....I'm not kidding these guys are that good. Thankfully Sweet Cars doesn't mess around with salvage or damage vehicles and they stick with finding the best quality used cars on the market to then resell at their lot. I have learned that great dealers can be located anywhere and are not just found in large metropolitan areas. If you are an out of state buyer take resolve in that Sweet Cars will make sure you a great car but also some of the best service in the industry. Thank you again Jim!
2022 Porsche GT4 Shark Blue
This was by far the easiest and most stress free car purchase I’ve experienced. I knew what I wanted and my car salesman, Larry Franck understood and respected my requests. He provided professional and knowledgeable assistance during the sale, he was overall a great salesman. I would definitely recommend this dealership.Don't hesitate to purchase your next car from SweetCars.com !Highly recommended to anyone in the area!I am so happy with the car and the whole experience. Thank you Larry one more time! Tom
Jim was amazing. He had the car ready for us when we showed up and answered all of our questions. All of the paperwork was well organized and explained. We spent more time on the test drive than we did finalizing the deal! Overall a great experience. My wife and I would drive out to Fort Wayne again just to do business with Jim and the team at Sweet Cars.
Awesome Car Buying Experience!!!!
Larry F. is the consummate professional! Very knowledgeable; forthright and considerate. Larry provided an excellent customer experience that removed any concerns regarding purchasing my vehicle from 700 miles away!! Job very well done Sir!! Also, Sheri provided excellent support regarding the documentation. Great job Team SweetCars!!!
High Touch Customer Service
I recently purchased a vehicle from Sweet Cars. It was the smoothest car purchase I’ve experienced in my 30 years of buying cars. Jim was in constant communications with me throughout the entire process, followed up when needed and provided a very high level of customer service. Although I live in a different state, I would purchase from Jim again.