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Watts Automotive

Not rated Dealerships need five reviews in the past 24 months before we can display a rating. (82 reviews)
Sales hours: 9:00am to 7:00pm
Service hours: 8:00am to 5:30pm
View all hours
Sales Service
Monday 9:00am–7:00pm 8:00am–5:30pm
Tuesday 9:00am–7:00pm 8:00am–5:30pm
Wednesday 9:00am–7:00pm 8:00am–5:30pm
Thursday 9:00am–7:00pm 8:00am–5:30pm
Friday 9:00am–7:00pm 8:00am–5:30pm
Saturday 9:00am–5:00pm Closed
Sunday Closed Closed
(801) 406-9158 (801) 406-9158

Reviews

Not rated Dealerships need five reviews in the past 24 months before we can display a rating. (82 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Watts Automotive from DealerRater.

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Great experience, no pressure, very helpful

Steve was very helpful and patient as I was sorting out issues with the credit union on the phone. I didn't feel any pressure, and did feel like we both got a good deal/value from the transaction. When it was all done gave me a free tank of gas.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Best vehicle buying experience ever

Watts is the best dealer I have ever been associated with. Steve did everything he said he would do, when he said he would. Totally professional and me being old school that’s hard to find now.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Awesome experience!!!

Watts Automotive is incredible. They were patient and extremely helpful in getting me into the truck I’d been searching for. Overall a great experience and I will most certainly be buying vehicles from them in the future!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Buyer

Best car buying experience ever. Steve was superb taking care of all details quickly and efficiently all for the best price. Will definitely go back to Watts and Steve for our next purchase!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Looking online for a pickup.

Great to deal with... Colby was very helpful and sent me whatever I asked for. We found truck online. Highly recommended. Pointed out everything that we would want to know. Truck was shipped and it was exactly as described. Would definitely refer Watts to anyone. Thanks again Colby!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Great experience and awesome customer service

Great car buying experience. Came from out of state and most of the paperwork was completed prior to my arrival. I was able to customize my vehicle and was kept informed during the process. I was even sent pictures of each step. Very friendly staff!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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DO NOT BUY FROM THEM! I bought a 2011 F250 from them and...

DO NOT BUY FROM THEM! I bought a 2011 F250 from them and within 4 days my AC went out. Now I get a used vehicle things are going to start going out. I did contact my salesman Colby on 9/2/2019 and he informed me it should be covered under their 30 day warranty. I live out of state so decided to try to work with them and get a quote from a shop to replace the AC compressor since that is what they told me went out. They stated I was being over charged but they are willing to cover half of the quote. Giving that is was 107 in Vegas where I live I agreed and got it fixed a few days later. It is now 3/18/2020 and they have yet to pay me the half they agreed to pay for. Not to mention when the shop tore apart the truck they advised me the condenser was also leaking. I decided to do a complete service on the truck myself since it is a used truck and realized my air filter was extremely dirty and my coolant level was overfilled and was also red in color when it’s supposed to be orange and it didn’t even smell like coolant. I will not buy from them again as they do not keep to their word and promises nor run their used trucks through any kind of inspection.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a used car
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Awesome place would definitely do business with th

Awesome people to communicate with great truck would do business again would do business again great place shopping was great to blain was great to deal with

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Great spot

By far the easiest buying experience I’ve ever had. Very helpful and friendly staff. I was in and out in under 30 minutes. Will definitely buy here again.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Great experience!

This is the second vehicle that I’ve purchased from Watts. They are great, and easy to work with. Best experience I’ve had from a dealership.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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