Volvo Cars Palo Alto

(5.0) 144 reviews

Dealer on Cars.com since November 2011

Currently in stock!

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New Used Service

Today's Hours

Sales 9:00 AM - 7:00 PM
Service 8:00 AM - 5:30 PM
Mon 9:00 AM - 7:00 PM
Tue 9:00 AM - 7:00 PM
Wed 9:00 AM - 7:00 PM
Thu 9:00 AM - 7:00 PM
Fri 9:00 AM - 7:00 PM
Sat 9:00 AM - 6:30 PM
Sun 10:00 AM - 6:00 PM
Mon 8:00 AM - 5:30 PM
Tue 8:00 AM - 5:30 PM
Wed 8:00 AM - 5:30 PM
Thu 8:00 AM - 5:30 PM
Fri 8:00 AM - 5:30 PM
Sat Closed
Sun Closed

Reviews

5.0
144 lifetime reviews.
  • Greate Service!

    Very Good~~~. We stopped at the dealership and Patrick was our sale assistant. Awesome car, good price, clear communication, great service, No pressur...e to purchase. Thanks Patrick!

    Customer Service
    Quality of Repair
    Overall Facilities
    Buying Process
    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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    Dealer Response

    Thank you for your review and business as a customer, Jun. It is our goal to provide every one of our customers with the kind of excellent service you... described and we're glad that Patrick achieved that. Once again, we appreciate your business and don't forget about the 119-point inspection we provide for complimentary as part of our "10-Point Value Guarantee." Sincerely, Ramin Naimi - General Manager raminnaimi@volvopaloalto.com | 855-850-7479


  • Friendly, honest and knowledgeable

    Everyone was friendly and incredibly helpful. Honest and delightful. They had a great inventory of vehicles I was interested in, making my decision to... purchase the car I did easy and seamless.

    Customer Service
    Not Applicable
    Quality of Repair
    Overall Facilities
    Buying Process
    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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    Dealer Response

    Thank you so much for the wonderful compliments, Merritt. We couldn't be more pleased to hear ourselves described as honest, friendly, and helpful. Co...ngratulations on your purchase and don't forget to take advantage of the complimentary, yearly 119-point inspection that comes with every vehicle as part of our "10-Point Value Guarantee." Sincerely, Ramin Naimi - General Manager raminnaimi@volvopaloalto.com | 650-815-4477


  • Brand new XC90

    All staff are so personable. Personal and no pressure car buying experience. Gives you all the option you need. I also like the follow up call after 1...-2 days.

    Customer Service
    Not Applicable
    Quality of Repair
    Overall Facilities
    Buying Process
    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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    Dealer Response

    It is very kind of you to write us such a nice review. We're proud to offer our customers a pressure-free shopping experience, and I'm glad to hear th...at was the case for you on your recent visit to Volvo Cars Palo Alto. Thank you so much for your business and please let us know if there's anything else about your car that we can do for you. We hope you are enjoying your new car, and please don't forget to take advantage of the complimentary 119-point inspection we offer to all of our customers once a year as part of our "10-Point Value Guarantee." Sincerely, Ramin Naimi - General Manager raminnaimi@volvopaloalto.com | 650-815-4477


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Service & Repair

Service Reviews

5.0

74 lifetime reviews of the Service Department.

  • Excellent service and staff!

    The customer service staff is excellent, especially Deon who worked with me directly and Cynthia who greeted me so warmly on arrival and then later ma...de sure my car was ready and cool inside when I came to pick it up. Also the shuttle driver, Phil, is very friendly and helpful.

    Customer Service
    Quality of Repair
    Overall Facilities
    Not Applicable
    Buying Process
    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
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    Dealer Response

    Thanks for the excellent review. Deon, Cynthia, and Phil are key components of our team here at Volvo Cars Palo Alto, and they will be very happy to h...ear about your experience. We set high expectations for ourselves, and the fact that we exceeded yours can only mean we are approaching that goal. Please don't hesitate reach out if you have any further automotive needs, and continue to take advantage of the complimentary, scheduled shuttle service that we provide as part of our "10-Point Value Guarantee". Sincerely, Ramin Naimi - General Manager | raminnaimi@volvopaloalto.com | 855-850-7479


  • Service

    Staff opened earlier than my booking and adversitied but assisted with getting me into a loan car quickly. Punctual, high level communication, Flexibl...e with personal loan car needs around a work.

    Customer Service
    Quality of Repair
    Overall Facilities
    Buying Process
    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
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    Dealer Response

    Athena, Thank you for taking the time to write this fantastic review. Our team works very hard to ensure each of our customers is 100% satisfied with ...their overall experience. We look forward to servicing your future automotive needs. Be sure to take advantage of the complimentary, 119-point annual inspection that we offer as part of our "10-Point Value Guarante". Sincerely, Ramin Naimi - General Manager | raminnaimi@volvopaloalto.com | 855-850-7479


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Service Pricing

    Oil, Filter Change

    $69.95

    Check Engine Light Diagnosis

    Complimentary

    Car Wash

    Complimentary

See All Service & Price Information

RepairPal Certification

  • Warranty - At least a 12,000-mile / 12-month warranty on parts and labor.
  • Price - Fair prices, measured by comparing them to the RepairPal Price Estimator.
  • Technician Quality - Technicians and advisors are properly trained, retained, and certified for quality.
  • Customer Satisfaction - A verified collection of valid online dealer reviews to demonstrate exceptional service quality.

About Our Dealership

Dealer on Cars.com since November 2011

Welcome to Volvo Cars Palo Alto! We have a strong and committed sales staff with many years of experience satisfying our customers' needs. Feel free to browse our inventory online, request more information about vehicles, set up a test drive or inquire about financing!

If you don't see what you are looking for, click on CarFinder, fill out the form, and we will let you know when vehicles arrive that match your search! Or if you would rather discuss your options with our friendly sales staff, click on Directions for interactive driving directions and other contact information. We look forward to serving you!

"We look forward to serving you!"
Volvo Cars Palo Alto
4190 El Camino Real Palo Alto, CA 94306
New (866) 642-5137
Used (888) 483-8351
Service (888) 473-1299
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