Reviews
Write a reviewExceptional dealership!
Veronica and Edison were a pleasure to work with...very professional, tremendous attention to detail and superb communication. Exceptional purchase experience!
Great sales service
I worked with Cinthya and bought a XC90 plugin hybrid here. Liked the way she handled my business, with open, punched and not sugar-coated communication.
Stephan the manager is your guy
Stephan the manager was amazing! He was quick and efficient and helped us get in and out without much hassle.
Top notch team and experience.
Great service. A no-pressure sell. Highly knowledgeable and kind team. Heads and tails above comparable dealerships. We have owned several automobiles from BMW, MB, and Porsche. But this was by far the easiest sales experience I’ve had in 2 decades.
Thank you for your business and this review. I am happy to hear our team was able to serve you and demonstrate how we do business here. If there is anything we can assist you with in the future, please let us know. Sincerely, Nate Meckley | GM | nate@volvopaloalto.com | (650) 353-4700
Volvo Palo Alto is great!
Friendly, professional and experienced personnel. No pushing - both my wife and I got sufficient time to do test drives and check cars. Perfect timing of the car delivery.
Thank you for your business and this review. I am happy to hear our team was able to serve you and demonstrate how we do business here. If there is anything we can assist you with in the future, please let us know. Sincerely, Nate Meckley | GM | nate@volvopaloalto.com | (650) 353-4700
Fast and Friendly
Quick customer service. Friendly and knowledgeable sales people. Agreeable and sociable management. Vehicle had some items that needed to be replaced and repaired at the management did their due diligence to ensure That those requirements were met.
Thank you Jeffrey, we love hearing from happy customers. We know that buying a car is an important decision and it's awesome to know that our team assisted you in such an efficient manner. Please feel free to contact us if you have any questions on your new vehicle. Sincerely, Nate Meckley | GM | nate@volvopaloalto.com | (650) 353-4700
Excellent service
I used the valet system for the first time. Great timely communication. The service work was done efficiently and the car was back by early afternoon.
Robert, we appreciate your amazing review and are glad to hear that you enjoyed the service you received from us. We will certainly share your feedback with our entire team, and encourage you to contact us or stop by for a visit again if you need any further assistance. Sincerely, Nate Meckley | GM | nate@volvopaloalto.com | (650) 353-4700
Respectful, reliable, knowledgeable, patient.
The culture of your staff is one of kindness and ease. I appreciated being educated about the cars and the options for purchasing or leasing and for trade in. Everyone was attentive and follow up was quick and thorough. Thank you.
Thank you so much for taking time out of your day to share your experience with everyone, Lysanna. We believe in attentive and professional customer service and we're glad that our team made such a great impression on you. We look forward to working with you again soon. Sincerely, Nate Meckley | GM | nate@volvopaloalto.com | (650) 353-4700
Great to work with
Cinthya was great. Very easy to work with via email and then when actually in person on the pickup day.
Thank you for taking the time to write this review, Noah. We are pleased to hear that Cinthya was able to provide an efficient and overall positive experience. We look forward to working with you again soon. Sincerely, Nate Meckley | GM | nate@volvopaloalto.com | (650) 353-4700
Great Service
We had a happy & satisfactory experience with Cinthya. She was very patient and answered all our questions regarding the car and the purchase process. She was proactive and got our financing approved before we came to the dealership. She even delivered the car to our house and answered more questions about the features of the car. She is an excellent Salesperson. The other people in the dealership were also very friendly.
Leticia, thank you for taking the time to leave us such a great review. We appreciate every hard-working member of our sales team, and we are thrilled to know Cinthya went above and beyond to help you find a vehicle that was right for you. We look forward to working with you again soon. Sincerely, Nate Meckley | GM | nate@volvopaloalto.com | (650) 353-4700