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Volvo Cars Palo Alto

Not rated Dealerships need five reviews in the past 24 months before we can display a rating.
(364 reviews)
Visit Volvo Cars Palo Alto
Sales hours: 9:00am to 7:00pm
Service hours: 8:00am to 5:30pm
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Sales Service
Monday 9:00am–7:00pm 8:00am–5:30pm
Tuesday 9:00am–7:00pm 8:00am–5:30pm
Wednesday 9:00am–7:00pm 8:00am–5:30pm
Thursday 9:00am–7:00pm 8:00am–5:30pm
Friday 9:00am–7:00pm 8:00am–5:30pm
Saturday 9:00am–6:30pm Closed
Sunday 10:00am–6:00pm Closed

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New (650) 353-2912 (650) 353-2912
Used (650) 646-3568 (650) 646-3568
Service (650) 300-4033 (650) 300-4033

Inventory

See all 176 vehicles from this dealership.

Special offers

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About our dealership

This seller has been on Cars.com since November 2011.
Welcome to Volvo Palo Alto - Where Dreams Meet Driveways! Discover the thrill of a Volvo, right here in the heart of California! Let our passionate team at Volvo Palo Alto guide you, whether you're eager to explore the latest Volvo marvels, unlock the smartest financing deals, pamper your car with top-notch service, or dive into authentic OEM parts for your spirited DIY endeavors. Serving the Best of California: While we've charmed Volvo enthusiasts from every corner of California, our friends from Palo Alto, San Jose, Redwood City, and Fremont hold a special place in our hearts.
We look forward to serving you!

Service center

Phone number (650) 300-4033

Service hours

Monday
8:00am–5:30pm
Tuesday
8:00am–5:30pm
Wednesday
8:00am–5:30pm
Thursday
8:00am–5:30pm
Friday
8:00am–5:30pm
Saturday
Closed
Sunday
Closed

Meet our employees

View all 9 employees View less employees

Reviews

Not rated Dealerships need five reviews in the past 24 months before we can display a rating.
(364 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Volvo Cars Palo Alto from DealerRater.

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2.0

Called to check on a Mclaren GT that they had for sale,

Called to check on a Mclaren GT that they had for sale, the person that I spoke with seems as though I was disturbing him. Sent my trade information to them never received any response

2.0

Called to check on a Mclaren GT that they had for sale,

Called to check on a Mclaren GT that they had for sale, the person that I spoke with seems as though I was disturbing him. Sent my trade information to them never received any response

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 2.0
  • Does not recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

We’d like to thank you for sharing details of your recent experience at our dealership. Above and beyond customer service is what we strive for daily with our customers. Please contact me at your earliest convenience so I can discuss your experience and learn more. Sincerely, Savannah Simms | GM | savannah@volvopaloalto.com | 650.826.2900

Consumer response

There is no reason for a reply, I am working with another dealer for a new GTS

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5.0

We bought out car here.

We bought out car here. Extremely satisfied! We have gone to different dealerships around Palo Alto, Mountain View & San Jose. So far this is the best dealership. I recommend this dealership.

5.0

We bought out car here.

We bought out car here. Extremely satisfied! We have gone to different dealerships around Palo Alto, Mountain View & San Jose. So far this is the best dealership. I recommend this dealership.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Thank you for reaching out! Reviews like these mean the world to us here at our dealership and I will be sure to relay to the team. Take care and have a great day, Jeremy. Sincerely, Savannah Simms | GM | savannah@volvopaloalto.com | 650.826.2900

Consumer response

Thanks Volvo at Palo Alto. Best-n-Class delaership

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5.0

Nightmare to happy, happy, happy.

I've purchased many cars for 50+ years, a recent nightmare experience at another dealership left me gun shy. My recent purchase of a 2021 VW Tiguan at Palo Alto Volvo was a joy. Allen Vaught was concerned about my needs and wants. Allen answered all my questions and didn't squeeze me for unwanted add-ons. Allen and others at this dealership made my purchase a positive experience. I recommend this team to anyone asking.

5.0

Nightmare to happy, happy, happy.

I've purchased many cars for 50+ years, a recent nightmare experience at another dealership left me gun shy. My recent purchase of a 2021 VW Tiguan at Palo Alto Volvo was a joy. Allen Vaught was concerned about my needs and wants. Allen answered all my questions and didn't squeeze me for unwanted add-ons. Allen and others at this dealership made my purchase a positive experience. I recommend this team to anyone asking.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

David, we love hearing about guests who have a wonderful experience at our dealership and we are happy you are one of them! We understand that buying a car is an important decision and we are honored that you chose Volvo Cars Palo Alto. Please feel free to contact us if you have any questions on your new purchase. Sincerely, Savannah Simms | GM | savannah@volvopaloalto.com | 650.826.2900

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5.0

Great sales service

I worked with Cinthya and bought a XC90 plugin hybrid here. Liked the way she handled my business, with open, punched and not sugar-coated communication.

5.0

Great sales service

I worked with Cinthya and bought a XC90 plugin hybrid here. Liked the way she handled my business, with open, punched and not sugar-coated communication.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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5.0

Exceptional dealership!

Veronica and Edison were a pleasure to work with...very professional, tremendous attention to detail and superb communication. Exceptional purchase experience!

5.0

Exceptional dealership!

Veronica and Edison were a pleasure to work with...very professional, tremendous attention to detail and superb communication. Exceptional purchase experience!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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5.0

Stephan the manager is your guy

Stephan the manager was amazing! He was quick and efficient and helped us get in and out without much hassle.

5.0

Stephan the manager is your guy

Stephan the manager was amazing! He was quick and efficient and helped us get in and out without much hassle.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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5.0

Top notch team and experience.

Great service. A no-pressure sell. Highly knowledgeable and kind team. Heads and tails above comparable dealerships. We have owned several automobiles from BMW, MB, and Porsche. But this was by far the easiest sales experience I’ve had in 2 decades.

5.0

Top notch team and experience.

Great service. A no-pressure sell. Highly knowledgeable and kind team. Heads and tails above comparable dealerships. We have owned several automobiles from BMW, MB, and Porsche. But this was by far the easiest sales experience I’ve had in 2 decades.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Thank you for your business and this review. I am happy to hear our team was able to serve you and demonstrate how we do business here. If there is anything we can assist you with in the future, please let us know. Sincerely, Nate Meckley | GM | nate@volvopaloalto.com | (650) 353-4700

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5.0

Volvo Palo Alto is great!

Friendly, professional and experienced personnel. No pushing - both my wife and I got sufficient time to do test drives and check cars. Perfect timing of the car delivery.

5.0

Volvo Palo Alto is great!

Friendly, professional and experienced personnel. No pushing - both my wife and I got sufficient time to do test drives and check cars. Perfect timing of the car delivery.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Thank you for your business and this review. I am happy to hear our team was able to serve you and demonstrate how we do business here. If there is anything we can assist you with in the future, please let us know. Sincerely, Nate Meckley | GM | nate@volvopaloalto.com | (650) 353-4700

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5.0

Fast and Friendly

Quick customer service. Friendly and knowledgeable sales people. Agreeable and sociable management. Vehicle had some items that needed to be replaced and repaired at the management did their due diligence to ensure That those requirements were met.

5.0

Fast and Friendly

Quick customer service. Friendly and knowledgeable sales people. Agreeable and sociable management. Vehicle had some items that needed to be replaced and repaired at the management did their due diligence to ensure That those requirements were met.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Thank you Jeffrey, we love hearing from happy customers. We know that buying a car is an important decision and it's awesome to know that our team assisted you in such an efficient manner. Please feel free to contact us if you have any questions on your new vehicle. Sincerely, Nate Meckley | GM | nate@volvopaloalto.com | (650) 353-4700

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5.0

Excellent service

I used the valet system for the first time. Great timely communication. The service work was done efficiently and the car was back by early afternoon.

5.0

Excellent service

I used the valet system for the first time. Great timely communication. The service work was done efficiently and the car was back by early afternoon.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Dealer response

Robert, we appreciate your amazing review and are glad to hear that you enjoyed the service you received from us. We will certainly share your feedback with our entire team, and encourage you to contact us or stop by for a visit again if you need any further assistance. Sincerely, Nate Meckley | GM | nate@volvopaloalto.com | (650) 353-4700

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