Reviews
Juan was excellent during my sales process!
Juan was excellent during my sales process! Accurate, reliable, and he prioritized my needs! From the moment we had an over the phone interaction, I knew I could count on him! Juan focused on my wants, every detail mattered. He made the process very smooth by answering all questions & extending his time. He even made sure to take such a nice photo with me & emphasized good key details. I couldn’t have asked for a better sales person! Thank you Juan, you have made this such a memorable experience!!
Juan was excellent during my sales process!
Juan was excellent during my sales process! Accurate, reliable, and he prioritized my needs! From the moment we had an over the phone interaction, I knew I could count on him! Juan focused on my wants, every detail mattered. He made the process very smooth by answering all questions & extending his time. He even made sure to take such a nice photo with me & emphasized good key details. I couldn’t have asked for a better sales person! Thank you Juan, you have made this such a memorable experience!!
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Shakir Arnett is very efficient and courteous as a sales
Shakir Arnett is very efficient and courteous as a sales person. He deserves credit for doing a good job by selling us a great vehicle that fits our needs perfectly. Thankyou.
Shakir Arnett is very efficient and courteous as a sales
Shakir Arnett is very efficient and courteous as a sales person. He deserves credit for doing a good job by selling us a great vehicle that fits our needs perfectly. Thankyou.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
This store was very misleading and did not take
This store was very misleading and did not take accountability for anything! I was highly frustrated and felt taking advantage of. My time was very much wasted and it toke a month for me to get serviced. Never will I be back at that location again.
This store was very misleading and did not take
This store was very misleading and did not take accountability for anything! I was highly frustrated and felt taking advantage of. My time was very much wasted and it toke a month for me to get serviced. Never will I be back at that location again.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Came in for service or repair
Aviya, I'm truly sorry to hear about your frustrating experience. We strive for transparency and accountability, so it's concerning to know we fell short here. Please reach out if you'd like us to address this further or have any questions. Thank you, Adam Ridge - Service Manager - adam.ridge@leithcars.com
I had a wonderful experience with Leith VW of Raleigh a
I had a wonderful experience with Leith VW of Raleigh a few months ago when purchasing a car, but what really stood out and made the experience so positive was working with Juan. First, he was very, very patient with me throughout the process; also, he was genuinely kind, friendly and very easy going. I did not feel in the least bit pressured, which was very important to me.
I had a wonderful experience with Leith VW of Raleigh a
I had a wonderful experience with Leith VW of Raleigh a few months ago when purchasing a car, but what really stood out and made the experience so positive was working with Juan. First, he was very, very patient with me throughout the process; also, he was genuinely kind, friendly and very easy going. I did not feel in the least bit pressured, which was very important to me.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Susan, we're delighted to hear that Juan made your car-buying experience so positive at Leith Volkswagen of Raleigh. Thank you for sharing such kind words about his patience and friendly approach! Enjoy your new ride, we wish you safe travels ahead!
Juan is a low pressure, consultative, natural sales
Juan is a low pressure, consultative, natural sales talent. Leading with empathy and a personalized approach, from texting video tutorials to going the “extra mile” to find the perfect match for our custom needs, this was a fun and easy experience all the way through. Thanks for the memories! Highly recommend to all those considering a Volkswagen!
Juan is a low pressure, consultative, natural sales
Juan is a low pressure, consultative, natural sales talent. Leading with empathy and a personalized approach, from texting video tutorials to going the “extra mile” to find the perfect match for our custom needs, this was a fun and easy experience all the way through. Thanks for the memories! Highly recommend to all those considering a Volkswagen!
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
We're delighted to hear that Juan provided such a personalized and enjoyable experience at Leith Volkswagen of Raleigh! It's great knowing he went the extra mile to meet your needs. Thank you for recommending us, and we hope you're enjoying your new Volkswagen!
I absolutely love my new VW ID4.
I absolutely love my new VW ID4. Thanks Juan Martinez for all your help! Happy clients ⭐️⭐️⭐️⭐️⭐️
I absolutely love my new VW ID4.
I absolutely love my new VW ID4. Thanks Juan Martinez for all your help! Happy clients ⭐️⭐️⭐️⭐️⭐️
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
We are thrilled to hear that you are happy with your VW ID4! Thank you for working with Juan and the Leith Volkswagen of Raleigh team.
Very helpful and not always pushing for a sale.
Very helpful and not always pushing for a sale. Leith Volkswagen was very helpful to a new car buyer like me who feared dealerships for the better half of my life. Juan helped convey that to me with how easy and personal he made the car buying process. I initially went in to look at a used Camry on their lot, but ended up leaving with a 2025 Jetta instead and couldn’t be happier with my decision.
Very helpful and not always pushing for a sale.
Very helpful and not always pushing for a sale. Leith Volkswagen was very helpful to a new car buyer like me who feared dealerships for the better half of my life. Juan helped convey that to me with how easy and personal he made the car buying process. I initially went in to look at a used Camry on their lot, but ended up leaving with a 2025 Jetta instead and couldn’t be happier with my decision.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Pablo, we're delighted to hear that Juan and the team at Leith Volkswagen of Raleigh made your car-buying experience easy and personal. Enjoy your new 2025 Jetta!
Juan made the process of returning my prior lease and
Juan made the process of returning my prior lease and finding a suitable new vehicle painless. He listened when I explained what I was looking for and my budget restrictions and I never felt pressured to spend more. This is my second lease with Leith and I’ve been happy with both experiences, as well as their entire staff and service center. Highly recommend giving them a chance.
Juan made the process of returning my prior lease and
Juan made the process of returning my prior lease and finding a suitable new vehicle painless. He listened when I explained what I was looking for and my budget restrictions and I never felt pressured to spend more. This is my second lease with Leith and I’ve been happy with both experiences, as well as their entire staff and service center. Highly recommend giving them a chance.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Kat, it's fantastic to hear that Juan made your leasing experience smooth and pressure-free at Leith Volkswagen of Raleigh. We're delighted you've had two positive experiences with us and appreciate the recommendation! Enjoy your new vehicle!
5 Stars – Outstanding Car Buying Experience!
5 Stars – Outstanding Car Buying Experience! My wife and I recently had the pleasure of purchasing a vehicle from this dealership, and the experience was truly exceptional. We were assisted by Juan, our sales associate, Jim, the sales manager, and Mohamed in financing, all of whom went above and beyond from start to finish. Despite traveling nearly two hours to test drive the car we had our eyes on, with less than an hour before closing, the team made sure we never felt rushed. Juan was incredibly patient and attentive, answering all our questions and ensuring we were comfortable with every aspect of the vehicle. Jim and Mohamed were equally outstanding, staying well past closing time to ensure the entire process went smoothly. Their dedication to customer satisfaction made this the best car-buying experience we’ve ever had. After dealing with multiple dealerships across the area and state, this team made all the difference. We can’t recommend them enough for anyone looking for a hassle-free and pleasant car buying experience. Thank you for making us feel valued and taking such great care of us!
5 Stars – Outstanding Car Buying Experience!
5 Stars – Outstanding Car Buying Experience! My wife and I recently had the pleasure of purchasing a vehicle from this dealership, and the experience was truly exceptional. We were assisted by Juan, our sales associate, Jim, the sales manager, and Mohamed in financing, all of whom went above and beyond from start to finish. Despite traveling nearly two hours to test drive the car we had our eyes on, with less than an hour before closing, the team made sure we never felt rushed. Juan was incredibly patient and attentive, answering all our questions and ensuring we were comfortable with every aspect of the vehicle. Jim and Mohamed were equally outstanding, staying well past closing time to ensure the entire process went smoothly. Their dedication to customer satisfaction made this the best car-buying experience we’ve ever had. After dealing with multiple dealerships across the area and state, this team made all the difference. We can’t recommend them enough for anyone looking for a hassle-free and pleasant car buying experience. Thank you for making us feel valued and taking such great care of us!
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Austin, we're delighted to hear that Juan, Jim, and Mohamed made your experience at Leith Volkswagen of Raleigh exceptional. Thank you for the glowing review and recommendation! Enjoy your new vehicle!
New lifetime customer here.
New lifetime customer here. So incredibly thankful for the crew at Leith VW of Raleigh. Abdul, Khan, Carlos, Fred, and Conner are a dream team. Vehicle safety, value, and quality were the big factors in my choice to go VW. I knew what I wanted, and they worked with me. They heard my needs and delivered! Everything was straightforward from the start. I think what I valued most is that I never felt pressured or rushed. As it was my first VW, they made sure to take the time to show me everything about my purchase (2024 Tiguan SE-R). Thanks, y’all!
New lifetime customer here.
New lifetime customer here. So incredibly thankful for the crew at Leith VW of Raleigh. Abdul, Khan, Carlos, Fred, and Conner are a dream team. Vehicle safety, value, and quality were the big factors in my choice to go VW. I knew what I wanted, and they worked with me. They heard my needs and delivered! Everything was straightforward from the start. I think what I valued most is that I never felt pressured or rushed. As it was my first VW, they made sure to take the time to show me everything about my purchase (2024 Tiguan SE-R). Thanks, y’all!
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Eve, we're delighted to hear that Abdul, Khan, Carlos, Fred, and Conner made your experience at Leith Volkswagen of Raleigh so positive. Enjoy your new 2024 Volkswagen Tiguan SE-R!