Skip to main content

Leith Volkswagen of Raleigh

(1,665 reviews)
Sales hours: 9:00am to 7:00pm
Service hours: 7:00am to 7:00pm
View all hours
Sales Service
Monday 9:00am–7:00pm 7:00am–7:00pm
Tuesday 9:00am–7:00pm 7:00am–7:00pm
Wednesday 9:00am–7:00pm 7:00am–7:00pm
Thursday 9:00am–7:00pm 7:00am–7:00pm
Friday 9:00am–7:00pm 7:00am–7:00pm
Saturday 9:00am–6:00pm 9:00am–6:00pm
Sunday Closed Closed
2022 consumer dealer award
View 2 awards
2022 consumer dealer award 2021 consumer dealer award

Reviews

(1,665 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Leith Volkswagen of Raleigh from DealerRater.

Want to share your experience with this dealership?

Write a review

Best experience with Leith!

On a trip from Raleigh to Maryland we lost power to our engine and essentially coasted to the nearest Volkswagen dealership. At 730am we were greeted by Larry who was so helpful and put our minds at ease. He was able to get us in right away, have the repair performed efficiently and get us back on the road quickly! He and his colleagues were so accommodating and simply kind to us during what would ordinarily be a stressful situation! Great customer service, great staff!!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
0 people out of 0 found this review helpful. Did you?
Yes No
Dealer response

Sarah - thank you for trusting Leith Volkswagen of Raleigh to take care of your vehicle. I am glad to hear that Larry and the rest of our service department worked diligently to get you back on the road safely!

Very nice dealership, everyone was wearing a mask and...

Very nice dealership, everyone was wearing a mask and keeping distance while we were buying our new Cross Sport, Alex was very pleasant to work with and we would recommend leith VW anytime.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Hi Mika - Thank you for taking the time to review us! Customer safety is our top priority at Leith Volkswagen of Raleigh, and it is great to hear that you felt comfortable during your visit. We are proud to have earned your business, and are wishing you safe travels in your new Volkswagen Atlas Cross Sport!

You’ve got a good team. They were very helpful, it was a...

You’ve got a good team. They were very helpful, it was a pleasure doing business with them. Keep up the good work! Cheers to all!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thank you so much for supporting our team with a wonderful review! Feedback like this really means a lot to us. Hope to see you again at Leith Volkswagen of Raleigh!

40K service

Service was prompt and professional throughout the service process

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
0 people out of 0 found this review helpful. Did you?
Yes No
Dealer response

We couldn't have asked for better feedback, Clif! Thank you for coming to Leith Volkswagen of Raleigh for your 40,000-mile checkup!

They were very helpful and helped me get the exact car I...

They were very helpful and helped me get the exact car I wanted in my price range. Would definitely recommend if in the market for a car.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Thank you for the review! We are so glad you enjoyed working with our team at Leith Volkswagen of Raleigh, and we hope that you continue to enjoy your newly purchased vehicle!

I’ve purchased 3 cars from this dealership within the...

I’ve purchased 3 cars from this dealership within the last year and the service has been exceptional. I love my Arteon and I love my Tiguan.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Thank you for your loyalty to Leith Volkswagen of Raleigh! We are proud to have earned your business and happy to hear that you are so happy with your purchases. Safe travels in your Volkswagen Arteon and Tiguan! We hope to work with you again down the road!

TDi service experience

I needed my CEL and yellow Adblue warning light diagnosed and repaired. Very timely with awesome communication. Very good service dept experience. Thank you!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
0 people out of 0 found this review helpful. Did you?
Yes No
Dealer response

Hi Kaiser - Thank you for taking the time to review us! It is wonderful to hear that the team was able to assist with your vehicle. Safe travels, and we hope to work with you again at Leith Volkswagen of Raleigh!

Passat

Great communication and great service. Slightly overpriced though.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
0 people out of 0 found this review helpful. Did you?
Yes No
Dealer response

Thank you very much for your feedback, Glenn!

Keep up the good work George. He did an amazing job...

Keep up the good work George. He did an amazing job building rapport and also being honest and caring about his customer. Besides for the financing part taking too long, everything else was great.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thank you so much for trusting this purchase to Leith Volkswagen of Raleigh! We are thrilled to hear that you enjoyed working with George throughout the process. We hope that your new vehicle is treating you well!

Great customer service. Carlos and Travis really took the...

Great customer service. Carlos and Travis really took the time to show me options for my new lease. They Helped me understand the leasing process and look for the best option.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Alejandro, thank you for the review! Carlos and Travis are both excellent members of our team at Leith Volkswagen of Raleigh, and we will certainly let them know that you appreciate their help. We hope that you continue to enjoy your newly leased vehicle!